Stacey was fantastic today. A human’s human! Full of understanding, empathy, support and practical help. Stacey was solution-focused, sought ways to help with my current situation and found the best w... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had a few problems remembering details, but was all handled amazingly and we had a good laugh. Excellent service every time! Will definitely recommend and use this company again in future.
Rang up spoke with a lady called Katie I wasn’t sure what to do regards my car. Katie talked me through everything very helpful and professional she went through my options and sent them by email no p... See more
Dee expressed professionalism and empathy for an end of term account. He turned this situation around with empathy making me feel like a valued client and provided a perfect solution. He's a credi... See more
Company details
Written by the company
Advantage Finance is a motor finance company and lender, that has specialised in building finance for humans, by humans since 1999. Putting customer stories ahead of scores, we finance cars, vans, motorbikes, caravans and electric vehicles.
Contact info
Grimsby, United Kingdom
- info@advantage-finance.co.uk
- advantage-finance.co.uk
4.9
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 53% of negative reviews
Typically replies within 1 month
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Extremely helpful and has certainly…
Extremely helpful and has certainly taken some financial stress away.
September 15, 2026
Unprompted review
Rachel helped me through a really…
Rachel helped me through a really difficult time, thank you i really appriciate your help.
September 14, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Rachel receives your kind words.
Kind regards,
Advantage Finance
Friendly understanding helpfull Swift…
Friendly understanding helpfull Swift fix thank you
September 14, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Excellent customer service
Katie provided excellent customer service in a professional, courteous and friendly manner. She is a credit to Advantage Finance (no pun intended).
September 12, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Katie receives your kind words.
Kind regards,
Advantage Finance
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Great service
Katie was very professional and helped me get everything in place that I needed.
September 11, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Katie receives your kind words.
Kind regards,
Advantage Finance
Helpful and friendly, great support
Helpful, supportive, took time to go through options.
September 11, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Very understanding of my situation
Very understanding of my situation, very friendly and helpful. At advantage everyone is very helpful and friendly, it’s always a pleasure to get in touch with them. Rachel was extremely helpful.
September 9, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback—it’s great to hear that Rachel delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
We will be sure to pass on your kind words to Rachel.
Kind regards,
Advantage Finance
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Mandi was great today
Mandi was great today , very easy to talk to , understanding of my situation and problems and worked with me to find a solution, fantastic help from this lady today.
September 10, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Mandi receives your kind words.
Kind regards,
Advantage Finance
Aaron was very pleasant
Aaron was very pleasant, helpful and professional. Thank you Aaron
September 10, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Aaron receives your kind words.
Kind regards,
Advantage Finance
Katy R the lady I spoke with was…
Katy R the lady I spoke with was extremely helpful with me and everything I needed and was very pleasant and lovely to speak with,she dealt with my needs straight away and was very patient with me.
Thank you Katy for making my experience straight forward and manageable.
September 10, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback—it’s great to hear that Katy delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
We will be sure to pass on your kind words to Katy.
Kind regards,
Advantage Finance
Mo was very helpful and reassured Me…
Mo was very helpful and reassured Me during me call and resolved the issue quickly
September 10, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Mo receives your kind words.
Kind regards,
Advantage Finance
Brilliant customer service from Jemma
Dealt with Jemma when finding and financing my new vehicle with advantage finance. She dealt with everything quickly and efficiently. We had a few hiccups along the way but jemma couldn't have been more helpfulin sorting them out for me. The collection process was a breeze and I now have my new car which Im very pleased with.
September 9, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback—it’s great to hear that Jemma delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
We will be sure to pass on your kind words to Jemma.
Kind regards,
Advantage Finance
The operator was very friendly
The operator was very friendly, helpful and wished he could do more.
September 9, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Katie who I spoke to was absolutely…
Katie who I spoke to was absolutely amazing and so helpful I feel so relaxed now with everything
September 9, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Katie receives your kind words.
Kind regards,
Advantage Finance
Top notch service from Katie R at Advantage Finance
Katie R was extremely fast and efficient in addressing a payment issue I had. She was extremely helpful and polite throughout the duration of the call and had the issue resolved in no time. Many thanks, Katie.
September 9, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review.
We really appreciate your feedback—it’s great to hear that Katie delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
We will be sure to pass on your kind words to Katie.
Kind regards,
Advantage Finance
Katie was so nice and easy to speak to
Katie R was so nice and easy to speak to, she was very helpful, 😊
September 9, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Katie receives your kind words.
Kind regards,
Advantage Finance
Katie was brilliant
Katie was very understanding and resolved my issue promptly, brilliant service, thank you
September 9, 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Katie receives your kind words.
Kind regards,
Advantage Finance
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