Purchased our first home with Jamal Hussain (Birmingham) who was of great help and assistance through the entire process. Professional and expedited this swiftly for us. Many thanks and would recomm... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Do not give your personal information to this agency. Junior staff data collect and pass on information with a view to defraud clients. DO NOT trust ASR. Mother-in-law was treated in the most despica... See more
Company are enept when communicating key progress steps. I had better conversations with my mortgage provider. My ask was simple. I wished to add someone onto my current mortgage. 12 weeks on an... See more
From Start to finish of our Mortgage advise, ASR appears very approachable with good understanding of first buyer and will be glad to recommend whosoever might require the same support- Just Spot-On... See more
Company details
Information provided by various external sources
We strive to be the leading national law firm by delivering quality and value to our clients. We achieve this through practical and innovative legal solutions that help our clients succeed. We deliver consistent services across our platform of practices and sectors in all matters we undertake. Our clients range from multinational companies to personal private clients.
Contact info
Villa Road , B19 1BG, Birmingham, England, United Kingdom
- 0121 514 7111
Home Purchase
Purchased our first home with Jamal Hussain (Birmingham) who was of great help and assistance through the entire process. Professional and expedited this swiftly for us. Many thanks and would recommend this firm. S&A
August 15, 2025
Unprompted review
No communication, no signposting and no accountability
Company are enept when communicating key progress steps. I had better conversations with my mortgage provider. My ask was simple. I wished to add someone onto my current mortgage. 12 weeks on and they are yet to complete a land registry change. I called the office several times. No receptionist. When I finally get through to someone, they ask me to write an email as the person in charge of the case is not office based. After confirming that my emails are being ignored, the law firm confirms that no one else can update me on my case.
Customer service and communication skills need improving for this company.
The only reason why I chose the company was that they did my original mortgage which was completed within 9 weeks (end to end) with a generous amount of communication, empathy and signposting.
I am truly regretting using a valid source as it seems the company have changed in both experience and business etiquette.
March 19, 2025
Unprompted review
From Start to finish of our Mortgage…
From Start to finish of our Mortgage advise, ASR appears very approachable with good understanding of first buyer and will be glad to recommend whosoever might require the same support- Just Spot-On.
Mr & Mrs Adeyemi
July 8, 2024
Unprompted review
Scam artists masquerading
Do not give your personal information to this agency. Junior staff data collect and pass on information with a view to defraud clients. DO NOT trust ASR. Mother-in-law was treated in the most despicable way by ASR. Not sure what they hoped to achieve, but I have withdrawn and requested all her personal data be destroyed. I will follow up on this as I wouldn't trust this company to do anything they promise.
October 30, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.