I had a few questions, called in the young lady helped me right away checking product information for me and answering all my questions. Was very polite and explained very well so I could understand.... See more
Company replied
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Created with AI, based on recent reviews
Aeroflow Urology is a national provider of insurance-covered, medical-grade incontinence supplies for both adults and children experiencing bladder leakage. We specialize in making it easy to receive essential bladder control products—such as children’s diapers and pull-ups (for ages 3+), as well as discreet adult briefs, diapers, and pull-ons—delivered directly to your home at no cost through insurance. • As a HITRUST-certified provider, we’re committed to protecting your personal health information while delivering high-quality medical products you can trust. Our knowledgeable, compassionate care team handles the details for you by navigating insurance requirements and managing all necessary paperwork, so you can receive your monthly supplies smoothly and stress-free. • Why Customers Choose Aeroflow Urology: Insurance-Covered Supplies, we work to maximize your benefits so eligible products are completely free. Convenient Home Delivery, reliable, fast shipping straight to your door. Trusted Nationwide, serving thousands of customers with personalized incontinence support. Dedicated Care Team, friendly specialists who guide you every step of the way. • Eligibility & Support: To see if you or a loved one qualifies for insurance-covered supplies, visit http://aeroflowurology.com/tp or call our care team at 844-276-5588. We’re here to help.
65 Beale Road, 28704, Arden, United States
Replied to 91% of negative reviews
Typically replies within 1 week
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It went right to Tell me about your experience. So I never got to see anything.

Reply from Aeroflow Urology
Easiest experience ever. I work in a pediatric office and see how easy it is and how minimal the paperwork is. I also am a parent and that process and paperwork is even easier. Best company
They do everything well and make sure I get my supplies on time each month thank you
They are always on time even through the bad weather we had. They always put the box on my carport instead of beside the mailbox like the mail people have been doing instead of coming up to the house 200 ft away from the road. Its very nice of them. I cant carry a box. I have to open it and take stuff in separate so it neans a lot that they do that. It saves me much trouble and the products inside are not damaged by rain or snow.The products are wonderful quality and I get all I need. Im diabetic and a few other things. I can't work so I cant afford to buy all this stuff I get. It is a godsend that I saw the online ad and got signed up. Thank you very much for helping people like me that dont get any help and cant afford the products you give us
My experience with Aeroflow has been pretty good so far. We became customers late last year. For quite sometime I had been trying to find a company who worked with Hawaii and i had what i needed. I called many companies with no success. Aeroflow went above and beyond aftet i phoned them.. I asked if they carried the specific briefs my nephew needed. They did not. I was unaware that they hustled and got it for us until I received a call from them about a month and a half later! Pat Huskins and the team whi manages our account are awesome! They respond to any concerns promptly and I always see a smile through our phone & email conversations. I appreciate all you do! Thank you!
For over 3 years of usage, the quality of the products is consistently great, but what I love most is the convenience. Every month, they deliver my supplies exactly on time. I don't have to jump through hoops or log into a complicated website; I simply click the text message they send to confirm I want my delivery, and that’s it! It is completely stress-free and reliable.
I don't like that their products are supposed to be tenas but I bought same package at store and theirs are cheaper and got the month of February the worst didn't last 15 days called them and said a mistake but I am thinking of changing companies

Reply from Aeroflow Urology
I am still pleased about this service. So happy!

Reply from Aeroflow Urology
I needed my supplies but I wasn’t home and Aeroflow got me my supplies out of town and eased my worries
Thanks a million
I am so glad I found Aeroflow. They really took care of everything. Even getting doctors approval so it's covered on my United health insurance.
They ship fast and always check in with me.....I would really tell anyone to go through them. They are the best.
I wear them for under wear daily and I need large thank you
Customer service people are always friendly and helpful. Never a hassle to receive my products.
This company is just down right amazing. You can't ask for a better company.
I receive my items when im told they will be here . Product is very good , nothing wrong on this side nor tour side
I like all the shipping updates and the products. Customer service is helpful and quick. Shipping is super fast and always packed well.
Always being here and got all the help you all give and always being so kind.
Love the pull ups!! Would rather have wipes instead of barrier cream & pads? Is this possible?
Everything is on time monthly and very much satisfied thank you
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