Affix Windows and Doors Ltd Reviews 240

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and efficiency, often highlighting specific team members for their excellent work. The service provided is frequently described as outstanding, with many appreciating the quick turnaround times, high-quality finishes, and the team's ability to handle jobs of various sizes with expertise. Reviewers are particularly impressed with the quality of the products, noting that installations are completed to a very high standard. However, some customers also noted that company administration can occasionally be inconsistent.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise the... See more

Service

Consumers find service to be positive, highlighting the professionalism, efficiency, and friendliness of the... See more

Quality

People report positive experiences with quality. Customers consistently praise the neat, professional, and... See more

Product

Clients share positive opinions on product. Many customers are very happy with their new windows and patio... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Affix gave us brilliant, personal service. We had quite a big job, windows, soffits/facias and conservatory throughout our bungalow. Affix were amazing and of course the final product is very high q... See more

Rated 5 out of 5 stars

We recently had a new door installed by Affix Windows, and Tommy and Dan did an outstanding job. From start to finish, they were professional, friendly, and really knew their stuff. The door looks fan... See more

Rated 5 out of 5 stars

Tommy and Dan did a great job replacing our Juliet balcony with a new window setup. The job was done with no fuss, no mess and very quick turn around with a high quality finish. Have used Affix Window... See more

Rated 5 out of 5 stars

Our job was divided into 2 due to extenuinating circumstances. James and Elliot fitted our back door and window, and Tommy and Dan fitted our skylights. They came and got the jobs done in no time at a... See more


Company details

  1. Construction Company

Information provided by various external sources

Welcome to Affix Windows – London’s premier Double Glazing Company providing high quality Windows, Doors and Conservatories at great prices. Call us today!


Contact info

5.0

Excellent

TrustScore 5 out of 5

240 reviews

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Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, Great communication from moment we booked a quote to installation of the fro t door, kept us updated on delivery. Nice to use a local company, quick service, great price and excellent quality. Will definitely be using again and recommending to others.

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

New windows

I recently used Affix to supply and install two windows in my house. From first enquiry to final installation, everything went smoothly and the service I received was friendly and efficient. I was so happy with the service and products I received that I'm now using Affix to supply and fit a new front door. I would have no hesitation in recommending Affix to friends and family

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and skilled window company

Everyone at Affix Windows was professional at every step. They effortlessly accommodated our changes and passed on savings to us. The installation team was fantastic; other than the new windows and doors, you could not tell they had been there at the end of the day. Everything was installed to a very high standard.

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, quality product. All the individuals throughout the process were friendly and the product was first class and designed to our specification.

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

New Patio Doors

First class service, everything was completed as arranged, from measuring, fitting and removal of old unit,would recommend to any one.Thanks

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Everything was great!

Everything was great, from the initial visit for a quote to the final installation. Connor was very patient and helpful throughout and dealt professionally with all of our enquiries. The installation team worked exceptionally hard and did a great job, even though it was the hottest day of the year. Overall, extremely happy with the whole experience with Affix Windows and would happily recommend.

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

New Back Door

We'd had a new front door supplied and fitted by Affix last year and as we were so happy, both with it and the whole process of selecting, ordering and installation, we decided to get a new back door too.
Once again Affix have been great, from ensuring that the door we wanted was the door we got, to fitting it with minimal disturbance - all in a much quicker time than we were expecting.
We would be very happy to recommend Affix - not only for the products they sell but, just as importantly for us, the service they provide - from beginning to end all the staff were helpful and friendly and excellent ambassadors for the company.

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Very good service!!!

Very good service!!!
This company is incredibly good for any installation you need!
They are always very responsive and provide the best service and product even post-installation.
This is very rare and I fully appreciate the care and excellent customer service they provide.
Highly recommended and certainly will come back when planning to replace my windows or any other products they offer.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I'd had a roof lantern installed and supplied by another company in 2018 which had leaked in multiple places from day 1. The supplier had gone bust and I couldn't found anyone to fix it. But Affix Windows agreed to do it and carried out a full inspection and report. Mark and Macey were so helpful and pleasant to deal with, and Dan and Tommy did an amazing job in stripping it all back and rectifying the problems which were causing the leaks. They even cleaned it for me! It really now looks like a new lantern and I have every faith that the leaks are now a thing of the past. Dan and Tommy were really helpful and such nice guys too. Thank you very much to Affix Windows

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

An all round reliable and excellent service

Affix Windows & Doors Ltd replaced all our house windows, and another window and door forming a sliding patio door. They added an electronic cat flap to one of the patio windows and also replaced the windows and door of our porch. The price for the job was reasonable. Affix Windows were patient with us when we were not very quick making up our minds about the plans. Affix Windows are a competent organization and gave us correct and pertinent information when required. All the windows and doors were installed expertly by friendly staff members. The final appearance and quality of the windows and doors exceeded our expectations.

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

Quick and stress-free

The process of ordering the back door to my property was smooth and quick. The delivery and installation was prompt, all interactions with people involved in the process (from start to finish) were pleasant and professional. I have had a great experience overall. Makes a difference!

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Quality product matched by quality service.

Second time I have used Affix and I can’t recommend them highly enough. They fitted folding doors for us this time and their knowledge and expertise in firstly helping us decide on what to do was great. They communicated well, kept us up to date and met their commitments to deliver on the chosen date. Their team were very good during the installation and left the site clean, tidy and well finished. All round great service!

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

New Bays

We recently had the windows at the front of the house replaced. Affix have done a great job. The fitters were excellent and made only minimal mess, they were very considerate and pleasant to have on the property. Would definitely recommend them.

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

5 star service from start to finish

5 star service from a family run business.
So lovely to be able to deal with people and not communicate over email.
Fitters polite, great price, great quality.
Wouldn’t use anyone else for windows or doors.

June 15, 2024
Unprompted review
Rated 3 out of 5 stars

Good work went wrong

This is a case of good work going wrong. We wanted a new inner front door and replacement to adjoining side window. Both single glazed and leaking heat. We had 4 firms round, two were cheaper and Affix Windows were the most sensible. The small office were pleasant and efficient. The workmen clean working and pleasant. What went wrong?

We had asked for a Flemish glass for the door panel (obscure) and we got clear, a serious mistake. A mistake on our part, as the Quotation Detail said in small print clear. But also on their part too as in emails it was clear we wanted flemish (or minster).

In the end we had to pay for the replacement panel which they fitted at their cost.

The lesson to us? Study the Quotation Detail like holy scripture.
The lesson to them? Do not reply on email to get things right, as a string of emails do not lead to clarity and leave a fitter or surveyor missing important detail.
[Order A216CJ00782]

March 13, 2024
Unprompted review
Rated 5 out of 5 stars

I had a new window put in by Affix

I had a new window put in by Affix. The sales person who visited and did the survey was very attentive, the fitters were great, tidy and explained everything and made sure I was happy with the installation before leaving. There were follow up calls throughout the process. I would defintely recommend Affix.

February 2, 2024
Unprompted review

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