Affordable Art Fair Reviews 310

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

It is not affordable but full of galeries who bring many works they can roulette when something sells. Visit europe art fair er brabant art fair, there ull find the artists themselves. Still expensive... See more

Rated 1 out of 5 stars

Terrible experience! Do not buy from them! We ordered a painting for our son’s 21st birthday and paid by credit card. We heard nothing for 10 days. We tried calling but only got voicemail so emailed.... See more

Rated 4 out of 5 stars

First time bought art on-line, process all ok, arrived fairly quickly. I got a phone call from the artist which was lovely and a bonus. Packaged well, but was wet & damaged on arrival, I feared the... See more

Rated 1 out of 5 stars

Ordered 2 works, one of which turned out to be no longer available, significant delay in dispatch from the gallery. Email and telephone enquiry yielded little response other than "we are checking with... See more

Company replied

Company details

  1. Arts Organization
  2. Art Gallery
  3. Event Management Company

About Affordable Art Fair

Written by the company

When Will Ramsay established the Affordable Art Fair in 1999, his vision was to create a relaxed and welcoming environment in which art-lovers could browse and buy 1000s of original contemporary paintings, sculptures, photographs and prints.

Fast-forward 22 years and Will’s ethos still holds true; our fairs around the world welcome thousands of visitors, who can take their pick from a mix of local, national and international galleries showcasing a huge array of artworks by established artists and rising stars, all priced under £7,500/€7,500/$10,000.

We hold fairs in London, New York, Amsterdam, Hamburg, Brussels, Stockholm, Hong Kong, Singapore, Sydney and Melbourne. Each unique fair is the ideal day out with family and friends, filled with a creative smorgasbord of artist performances, innovative talks and tours, hands-on workshops, live music and irresistible restaurants and bars.

In total over 2.8 million people have visited an Affordable Art Fair, and we have helped a staggering 538,000 artworks find happy new homes.


Contact info

2.1

Poor

TrustScore 2 out of 5

310 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I ordered some art on 9th November

I ordered some art on 9th November, still haven't received any information on shipping. Money has been taken out of my account. I've sent an email and phoned leaving a request for information and nothing! I'm not impressed!!

December 1, 2020
Affordable Art Fair logo

Reply from Affordable Art Fair

Thanks for taking the time to give us your valuable feedback! I am sorry to hear that you not been entirely satisfied with the service you have received.

As a Marketplace each gallery ships and fulfils their own orders we do encourage each of them to fulfil all orders quickly and efficiently. However, artworks are a delicate item and it can take time to fulfil some orders.

If there is any way we can be of further help, please don't hesitate to get in touch with us at help@affordableartfair.com

Rated 4 out of 5 stars

A different experience-

It wasn’t the same of course as strolling down the aisles in hampstead viewing the art at our own pace but my daughter ans j had fun looking and choosing a few pieces as best as we could on the computer... still was a pleasant experience

November 28, 2020
Rated 4 out of 5 stars

Responsive service

Ordered 2 prints from different artists but on the same order. Total cost was just over £600. One arrived v promptly but the other was delayed with no reason given. Contacted Affordable art via the website and they contacted the gallery who got in touch by text quickly. Subsequently found out that it was being shipped from Spain. I now have 2 v fine (in my opinion) prints.

November 27, 2020
Rated 5 out of 5 stars

A satisfied customer

I am very satisfied with my purchase and the experience of buying through the art fair online. I ordered a 50x70 fine art photo. I believe it was sent from a gallery in the US to me in the UK. I received a speedy confirmation of my order, and was kept up to date on the whereabouts of the parcel in the postal system. The piece arrived quickly, was very well packaged, and was exactly as the image online depicted.

November 27, 2020
Rated 4 out of 5 stars

Great art - terrible search

Great assortment of art but terrible search functionality. My favourite print came from here. But right now we are looking for a big piece for the living room and for some reason it is not possible to search by size (during the art fair, previously it was possible), which would be extremely useful.

November 26, 2020
Unprompted review
Rated 5 out of 5 stars

Only positive comments.

Only positive comments.
I bought 2 prints . The service worked well.
It was efficient . The communication with the art gallery or the artist was perfect and i received the prints quickly.

November 25, 2020
Rated 5 out of 5 stars

I discovered a new artist

I discovered a new artist. I was able to see various images of his work and also negotiate a small collectors discount. The piece was shipped with excellent care. I am really pleased with the work which exceeded my expectations!
A great place for a collector to discover up and coming artists. And to buy their work from reliable dealers.

November 25, 2020
Rated 3 out of 5 stars

Good selection and got the art but…

Good selection and got the art but delivery tracking and customer service was very slow in one case.

November 24, 2020
Affordable Art Fair logo

Reply from Affordable Art Fair

Thanks for taking the time to give us your feedback, and our apologies that you have not been entirely satisfied with the service you have received.

As a marketplace, we partner with galleries and artist collectives and rely on them to manage their orders and stock promptly. We aim to update clients of there orders as quickly as possible and I am sorry that you had to wait.

We have now contacted you regarding the availability. If there is any way we can be of further help, please don't hesitate to get in touch with us at help@affordableartfair.com.

Rated 5 out of 5 stars

The customer service is exceptional

The customer service is exceptional. I had an issue with U.S. Customs and someone from the Affordable Art Fair ecommerce team worked with the gallery that shipped the art work to resolve the issue very quickly.

November 24, 2020
Rated 5 out of 5 stars

Highly recommended

Great company to work with. Hurried a delivery out to make it in time for a birthday. Subsequently, there was an issue and AAF couldn’t do enough to rectify. Highly recommended.

November 23, 2020
Rated 3 out of 5 stars

Slick but soulless

The process of selecting and paying for artworks was straightforward and I was kept well-informed regarding delivery, which was problem-free. But the overall experience came nowhere close to actually attending the Fair, so it's definitely no substitute for a live event.

November 21, 2020
Rated 5 out of 5 stars

A Lockdown Review

My first time using this way of purchasing art. Very efficient. Picture on-line an accurate representation of the work. Very happy with my purchase and (in my case) the personalised delivery Thank you

November 20, 2020

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