African Ancestry Reviews 

231
TrustScore 2.5 out of 5

2.5

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Rated 4 out of 5 stars

Although my husband is African American, we learned that he is 25% Portuguese! We were not happy with the length of time it took it get the results - it took 3 months! But the answer we got helped pro... See more

Rated 1 out of 5 stars

Multiple failed collection attempts, delayed results, ignored emails, and I only found out there was an issue with my sample after contacting support myself because my account still said “sequencing i... See more

Rated 4 out of 5 stars

I used African Ancestry, along with 2 other dna firms,using the scientific process of 3:1 ratio, I have a clearer picture of where I came from. Now, I create my ancestral history instead of Macmillan... See more

Rated 1 out of 5 stars

I am extremely disappointed with the service provided. This company is taking advantage of people who genuinely want to learn about their heritage. I strongly advise against using them and believe... See more

Company replied

Company details

  1. Health & Medical

Information provided by various external sources

African Ancestry is the pioneer of genetic ancestry tracing for people of African descent, trace ancestral roots back to a specific present-day African country and tribe/ethnic group.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

231 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically takes over 1 month to reply

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2.5

All reviews

(231)

10 reviews in the last 12 months

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Rated 3 out of 5 stars

Good but didn’t have enough detail on paper

Although I was very happy to see where maternally I am from, I was expecting more detail. At least a binder with the breakdown of the origin and traits of my people. I receive more detail on ancestry.com and 23 and me combined for a third of the price. Here, I paid $300 and received a certificate, and a one page letter. On the smooth jazz cruise the patrons were to believe that we would receive as much as the presentation that was given (minus the fan and T-shirt). I literally had to go on Wikipedia to find out more about my people.

May 5, 2019
Unprompted review
Rated 4 out of 5 stars

You just missed 5 stars with me because…

You just missed 5 stars with me because of shipping snafus. Also still waiting for the complimentary certificates for the inconvenience. You finally made it right and I'm very pleased with the results of the test. Personally I think the world of what Dr Paige and Dr Kittles have accomplished. Seriously considering to take the matriclan test and see where it leads.

May 3, 2019
Unprompted review
Rated 1 out of 5 stars

I question the integrity of the company and the tests…

I placed a order and they sent me another persons results.
Then a few days later I got the correct results.
A few years later I ordered a copy of my results and they sent me another package of someone else's DNA test, when I called they apologized and said they would send the correct package and sent nothing for 4 months and counting.

May 1, 2019
Unprompted review
Rated 5 out of 5 stars

Heart felt thanks

I had a wonderful experience with African ancestry. They are truly the best way to finding your roots and the dedication to their mission and their commitment to people of African descent is unwavering. Dr. Rick Kittles and Gina Paige will go down in history as two jewels to the African community.

April 13, 2019
Unprompted review
Rated 5 out of 5 stars

Homage

Thanks to A.A. I don't have to question anymore, Where my Ancestors or from. A whole new journey has begun.

April 3, 2019
Unprompted review
Rated 5 out of 5 stars

I’m very ecstatic with my results

I’m very ecstatic with my results. Surprised of the country, but pleased to say the least. I’ve started my journey for understanding and I give all Praises to the Most High! TMH has put the blueprint in our DNA. This technology gives us a way back to our ancestors! For that I am Greatful!! Gabon 🇬🇦 Cameroon 🇨🇲 Bantu People!! 😁😁 Fang and Benga people!! All Praises!!!! Now I need the necklace with those three Countries colored

April 2, 2019
Unprompted review
Rated 5 out of 5 stars

Origin

Now I know where my mother and I originated, Sierra Leon. Collecting the samples was easy as well as mailing them. The response time was in the estimated window provided by the compatible. I would recommend this company to anyone interested in finding out where they come from.

April 2, 2019
Unprompted review
Rated 5 out of 5 stars

Many Thanks!

The specificity in which African Ancestry conducted my DNA analysis was amazing. Knowledge of this information has given me such a grounding pertaining to my ancestry. Thank you so much.

April 2, 2019
Unprompted review
Rated 4 out of 5 stars

Slow to get results, but accurate information

Although my husband is African American, we learned that he is 25% Portuguese! We were not happy with the length of time it took it get the results - it took 3 months! But the answer we got helped provide a picture of my husband's paternal ancestry and explained why his paternal grandfather did not look African American. If it wasn't so expensive, we would get the other three tests done. Maybe sometime in the future....

March 20, 2019
Unprompted review
Rated 1 out of 5 stars

Most expensive with little results...also took over 8 weeks!!

Results took over 8 weeks and came back very vague. "Portugal or Spain" were my results. No other details were given for two different countries.

This service was the most expensive of all DNA companies and gave the least amount of information. Sad to say, i feel like my $300 was wasted.

March 12, 2019
Unprompted review

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