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Review summary

Created with AI, based on recent reviews

Considering 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the staff's professionalism, efficiency, and helpfulness. Many people appreciate the reasonable pricing and the overall value for money, noting that everything is stated upfront with no hidden charges. Reviewers frequently mention the promptness and reliability of the service, with engineers arriving on time and completing work quickly and efficiently. The staff's ability to explain options clearly and their respectful approach to property are also highly valued by consumers.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising the professionalism, efficiency, and... See more

Staff

Consumers consistently report positive experiences with staff. Reviewers frequently praise the... See more

Price

Reviewers highlight positive aspects of price. Customers consistently report that the final cost was within... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Open, honest, plain talking, a very reasonable price, everything stated up front, no hidden charges, did the work exactly when they said they would to a very high standard….i could go on and on - th... See more

Rated 5 out of 5 stars

I had used AG Fraser a few times for boiler services and work, so felt very happy to use them for a new boiler, and they did not disappoint. Paul was very helpful in explaining all of my options and h... See more

Rated 5 out of 5 stars

AG Fraser replaced my boiler over the last 2 days. There was productive communication throughout the process. From initial enquiry, assessment and quote. Paul was efficient at answering my queries e... See more

Rated 5 out of 5 stars

Andy from AG Fraser came to do our annual boiler service and gas safety check. As always, he was efficient, thorough and professional. We have used this company for the last three years and we have al... See more


Company details

  1. Gas Installation Service
  2. Boiler and Heating Service
  3. Plumber

Written by the company

Our company specialises in the installation and maintenance of domestic boilers and central heating systems. We are based in Wigan and serve surrounding towns and cities including Warrington, Leigh, Bolton, Bury and Manchester. All of our engineers are experts in what they do, and we never subcontract any gas installation work. This way we are 100% responsible for the quality of out workmanship and can keep the prices low. Our services include; new boiler installations, boiler replacements, central heating installations, boiler repairs, boiler servicing, landlord gas safety certificates, powerflushes, radiator installation and heating upgrades. We work with a wide variety of boiler manufacturers including Worcester, Baxi, Ideal and Vaillant.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Quick, Clean and Efficient

Nothing bad to say about this company. From booking to billing everything is clear and easy. Communications are excellent and the work is done quickly and efficiently.

October 10, 2024
Rated 5 out of 5 stars

Incredible service

Not only was the repairs and servicing fast and efficient the processes of communicating the issues and booking and paying for the service was incredible easy and clear. Charges and prices are made clear and guarantees and promises made have been consistently delivered.

October 10, 2024
Rated 5 out of 5 stars

Very Professional

A very professional company with excellent communications that always delivers.
Their business model involves always going the extra mile to ensure customer satisfaction and taking time to explain what work has been undertaken and for what reason.
A highly recommended company.
Thank you
Barrie Mason-Lister

October 1, 2024
Rated 5 out of 5 stars

No1 Boiler Service

Absolutely amazing company and service. Customer service 100%. They have serviced my boiler and engineered any replacement parts with expertise. I would 100% recommend this service. They have just serviced my valiant boiler again this September and I am going to continue to have them again. Just give them a go. You won’t regret. Well done to them.

September 27, 2024
Rated 5 out of 5 stars

Excellent service

Excellent service, proactive with contact and arranging access, approachable, knowledgeable and reasonably priced.
I’ve been using AG Fraser for 3 years and I would highly recommend the company.

October 4, 2024
Rated 5 out of 5 stars

Boiler Service

Andy visited my property with his apprentice Jack and carried out a boiler service and Landlord Gas Safety Certificate. The service from start to finish was second to none. Having only recently moved into the property, I had a few concerns over how to use the heating and hot water system but Andy was amazing at going through this with me and no question was too much. Andy had plenty of time to show me and explain things. Couldn’t fault him at all. Thank you.

October 3, 2024
Rated 5 out of 5 stars

Straightforward, great work.

I booked an appointment online through a very straightforward form. The pricing was transparent and competitive. The engineer attended when agreed and my tenant commented on their friendliness. The work was done perfectly as agreed for the price agreed. No fuss. I will definitely be using this company again

August 7, 2024
Unprompted review

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