Open, honest, plain talking, a very reasonable price, everything stated up front, no hidden charges, did the work exactly when they said they would to a very high standard….i could go on and on - th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had used AG Fraser a few times for boiler services and work, so felt very happy to use them for a new boiler, and they did not disappoint. Paul was very helpful in explaining all of my options and h... See more
AG Fraser replaced my boiler over the last 2 days. There was productive communication throughout the process. From initial enquiry, assessment and quote. Paul was efficient at answering my queries e... See more
Andy from AG Fraser came to do our annual boiler service and gas safety check. As always, he was efficient, thorough and professional. We have used this company for the last three years and we have al... See more
Company details
Written by the company
Our company specialises in the installation and maintenance of domestic boilers and central heating systems. We are based in Wigan and serve surrounding towns and cities including Warrington, Leigh, Bolton, Bury and Manchester. All of our engineers are experts in what they do, and we never subcontract any gas installation work. This way we are 100% responsible for the quality of out workmanship and can keep the prices low. Our services include; new boiler installations, boiler replacements, central heating installations, boiler repairs, boiler servicing, landlord gas safety certificates, powerflushes, radiator installation and heating upgrades. We work with a wide variety of boiler manufacturers including Worcester, Baxi, Ideal and Vaillant.
Contact info
38 Kirkstile Crescent, WN3 6TE, Wigan, United Kingdom
- 0800 634 6584
- talk@agfraser.co.uk
- agfraser.co.uk
Top service
Fantastic service as always. Clean and tidy and engineer on hand for any further questions or help you need. Always 5 star
November 12, 2024
Nathan was super informative and…
Nathan was super informative and helpful during our boiler and radiators service. Simple to book, reliable and competitively priced
November 7, 2024
I felt we were valued customers…
I felt we were valued customers throughout our experience.
The engineer was knowledgeable.
The quality of work seemed good and everything was in working order afterwards.
There was a little dust after the job was finished, but nothing major. The waste was left very tidily.
For the quotation appointment, the engineer was slightly late, but for the main job he was on time.
Overall a great experience and I recommend the team.
November 7, 2024
Professional and friendly
Andy was very professional and explained possible causes of our problem and how he could check for each.
I liked the info upfront showing who was arriving and when.
October 23, 2024
Great boiler service experience
Great boiler service experience. Good communication in advance with booking confirmation, reminders and notification when the engineer was on their way. Friendly and knowledgeable engineer, who explained the service process, and what they recommended to do in between services.
October 29, 2024
Good communication
Good communication. Engineer turned up on time and completed repair and service with minimal fuss.
October 30, 2024
I can highly recommend AG Fraser and…
I can highly recommend AG Fraser and their engineer Andy. Pleasure to work with and always keeping you updated on time of arrival etc so you don’t waste anytime sitting around waiting
October 30, 2024
Great company to deal with
Great company to deal with. Andy was on time, did a great job, cleaned up perfectly. I will always use AG Fraser
October 30, 2024
The engineer was brilliant
The engineer was brilliant. Kept in the picture has to what he was doing and why
October 30, 2024
Very good once arrived.
Very good once arrived.
Annoyingly late although it wasn't his fault
October 30, 2024
Problem fixed, learned a lot.
Our upstairs heating zone had stopped working. Nathan visited our house, and not only fixed the problem, but explained it in layman's terms meaning I could actually understand what had happened.
He also taught us how to look after our heating system, for which we are very grateful!
October 24, 2024
Gas safety inspection
Super quick to respond to my enquiry and fitted me in at short notice due to a cancellation. Very thorough gas safety inspection at a reasonable price.
October 22, 2024
Great experience
Great experience, I had to reschedule with very little notice but AG Fraser where very accommodating, being able to give an appointment that didn’t clash with the school run.
The boiler service was very efficient, 2nd time using them now.
Thanks!
October 18, 2024
Great Service
Always prompt. They arrive on time. Very clean and tidy. Very efficient management.
October 18, 2024
Very pleasant and efficient service…
Very pleasant and efficient service provided. Highly recommend this firm
October 18, 2024
Boiler Installation
AG Fraser is a reliable, honest and extremely competent company. They are my go-to for anything gas related.
Thank you Paul
September 26, 2024
Great job
Nathan serviced our boiler and provided a reassuring update before he left. He was very helpful, friendly and polite.
October 10, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.