Follow up providers takes time to respond any questions in a very professional manner. Never have been this easy to take care of my health.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everything was super simple and easy! I had an issue with getting the refill form, but the representative sent me a link and from there, it was a matter of minutes to process!
Company replied
Experience with the doctor and getting medication was easy. But getting logged into the website/app has been a nightmare. I called and was told my issue had been escalated to IT and I would be called.... See more
Company replied
I really liked the provider. I felt heard and she was very knowledgeable about perimenopause and answered all my questions. She is getting me started on HRT right away.
Company replied
Company details
Written by the company
Agile Telehealth makes it easy for employers to offer employees affordable, prescription-based GLP-1 treatments—all from the convenience of a virtual visit. What sets Agile’s programs apart is our ongoing, personalized support through exclusive Care Coaching. Each patient is paired with a certified Care Coach who meets with them biweekly—or at a cadence that works best for them.
Contact info
United States
- agiletelehealth.com
4.6
Excellent
803 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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The nurse practitioner answered all my…
The nurse practitioner answered all my questions.
June 15, 2026
Unprompted review
Reply from Agile Telehealth
Hi Inge, it’s great to hear that our nurse practitioner provided all the answers you needed. Thank you for trusting us with your care and sharing this feedback. We’ll keep prioritizing clear communication for everyone in our Agile Telehealth weight loss program.
-Agile Telehealth Program
Reply from Agile Telehealth
Hi Ralph, it’s great to know you found our process both easy and thorough. We really appreciate you taking the time to share your feedback and for trusting us with your health. We’re committed to maintaining this level of care across our Agile Telehealth medical weight loss program.
-Agile Telehealth Team
Reply from Agile Telehealth
Hi Aj, it’s great to hear that our communication met your expectations. We know how important clear updates are. Thank you for sharing your feedback! The Agile Telehealth patient support team is dedicated to keeping things simple and transparent. We’ll continue working hard to provide the high-quality care you deserve.
The Agile Telehealth Team
Easy service with simple instructions…
Easy service with simple instructions and questions.
June 14, 2026
Unprompted review
Reply from Agile Telehealth
Hi Lize, it’s great to hear that you found our process so straightforward and easy to navigate. Thank you for choosing us and sharing your experience. Agile Telehealth reviews like yours help us know we're on the right track. We’re committed to keeping our service simple and effective for everyone.
-Agile Telehealth Team
Its a scam
Its a scam, this company will not let you cancel or delete your billing information, and they don’t let you cancel on your side, it has to go through them. Ending up blocking their transactions on my credit card and called it a day.
June 14, 2026
Unprompted review
Reply from Agile Telehealth
Hi Emo, we’re very sorry for the frustration you’ve experienced while trying to manage your account and billing. It’s never our intention to make the cancellation process difficult or cause you stress. We’ll look into your case to ensure everything is handled correctly. Please email us at patientsupport@agiletelehealth.com so we can look into this personally.
-Agile Telehealth
Only issue I have had so far is with my…
Only issue I have had so far is with my lab results. I have now uploaded them twice and keep getting notifications that I need to submit them in order to continue.
June 14, 2026
Unprompted review
Reply from Agile Telehealth
Hi Rachel, I’m sorry to hear about the glitch with your lab notifications. Thank you for your patience and for sharing such a positive rating despite the frustration. Our Agile Telehealth patient support team will ensure your records are updated correctly to keep your progress on track.
-Agile Telehealth Team
Friendly and Informative
The service was excellent and friendly while also being informative.
June 13, 2026
Reply from Agile Telehealth
Hi Charlotte, it’s wonderful to know you found our service both friendly and informative. Thank you for sharing your experience with the Agile Telehealth patient support team. We’re dedicated to keeping our care helpful and high quality for you.
-Agile Telehealth Team
Reply from Agile Telehealth
Hi Mike, it’s wonderful to know you had such a professional and pleasant experience with us. Thank you for your trust and for sharing your kind feedback. The Agile Telehealth patient support team is dedicated to maintaining this high level of care for you throughout your entire journey.
-Agile Telehealth Team
Easy to follow
Easy to follow, straight to the point question and answer
June 13, 2026
Unprompted review
Reply from Agile Telehealth
Hi Jamie, we’re so glad you found our process straightforward and easy to follow. Thank you for your kind words and for trusting Agile Telehealth. Reviews like yours help others find a legitimate weight loss solution. We’ll continue working hard to keep our support clear and efficient for everyone.
-Agile Telehealth Team
I’m had to get bloodwork done after I…
I’m had to get bloodwork done after I filled out my last refill. I got the blood work done last Friday the fifth. I emailed the team and asked when my refill would be shipped. I’m out of my shot. Nothing got ordered until today. Apparently I had to reorder it again. No one mentioned that and I get a ton of emails from this company. I’m just frustrated. I should have had it by now.
June 12, 2026
Unprompted review
Reply from Agile Telehealth
Hi Melissa, thank you for sharing your honest feedback. I’m sorry for the confusion around your refill and the delay in your shipment. We hear your frustration regarding the communication about reordering. We’re using your comments to improve the Agile Telehealth customer service experience. Please email patientsupport@agiletelehealth.com so we can look into this personally.
-Agile Telehealth
Reply from Agile Telehealth
Hi Colleen, it’s great to hear that you found our process so straightforward. We know how important convenience is when managing your health. Thank you for choosing Agile Telehealth and sharing your feedback. We’ll continue working hard to keep our medical weight loss services simple and accessible.
-Agile Telehealth Team
The same day I completed the questions…
The same day I completed the questions I was matched with a clinician who got me set up to continue my 1 year 80 lb weight loss by getting a higher dose at a lower cost. It's just the nudge I need to hit 💯 pounds lost
June 11, 2026
Unprompted review
Reply from Agile Telehealth
Hi Kelly, losing 80 pounds is an incredible milestone, and we're so excited to help you reach your 100 pound goal. Thank you for sharing your Agile Telehealth weight loss results and trusting us with your care. We'll keep working hard to provide the seamless support you need to succeed.
-Agile Telehealth Team
Great
Physicians is an excellent, who is always quick, efficient, and respectful of my time. They take the time to listen, explain things clearly, and show genuine understanding and compassion. I never feel rushed, and they are always helpful in addressing my concerns and providing the care I need.
June 11, 2026
Unprompted review
Reply from Agile Telehealth
Hi Kay, we're so glad you feel respected and heard by our team. Thank you for trusting us with your care and for your kind words. We’ll continue providing the efficient, compassionate support you deserve. Our Agile Telehealth personalized approach is designed to ensure you never feel rushed.
-Agile Telehealth Team
Quick and easy everything was explained…
Quick and easy everything was explained and I can’t wait to get started
June 11, 2026
Unprompted review
Reply from Agile Telehealth
Hi Justin, we’re thrilled to hear that our process was clear and easy for you to navigate. Thank you for sharing your excitement and trusting us with your health goals. We promise to provide that same level of clarity as you move forward with the Agile Telehealth weight loss program.
-Agile Telehealth Team
Great attention to detail
Great attention to detail, very informative, and most of all very friendly and approachable.
June 11, 2026
Unprompted review
Reply from Agile Telehealth
Hi B Y, it’s wonderful to know you found our team so approachable and informative. Thank you for sharing your experience with the Agile Telehealth patient support team. We’ll continue to prioritize that friendly, detailed care for every step of your journey.
-Agile Telehealth Team
The system seems very well organized…
The system seems very well organized and patient-focused
June 11, 2026
Unprompted review
Reply from Agile Telehealth
Hi John, it's great to know our organized and patient focused approach made a positive impression on you. Thank you for your feedback and for trusting the Agile Telehealth patient support team. We'll continue to prioritize high quality care in everything we do.
-Agile Telehealth Team
Easy and great quality medicine.
This has been a great experience. I highly recommend.
June 11, 2026
Unprompted review
Reply from Agile Telehealth
Hi Patty, it’s wonderful to know you’ve had such a great experience with our team. Thank you for your recommendation and for trusting us with your health. Agile Telehealth reviews help others feel confident in their choice. We’ll keep working hard to maintain the high quality of care you’ve come to expect.
-Agile Telehealth Team
It started on time
It started on time. My questions were answered in a manner that I understood what was being said. The NP was cordial.
June 8, 2026
Reply from Agile Telehealth
Hi Phoenicia, it’s great to hear your appointment started promptly and our NP provided clear, easy to understand answers. Agile Telehealth reviews like yours help us maintain a high standard of care. Thank you for your trust. We’ll keep striving to provide this same level of professional support to everyone we serve.
-Agile Telehealth Team
NP sent a prescription right away for…
NP sent a prescription right away for nausea
June 10, 2026
Unprompted review
Reply from Agile Telehealth
Hi CL, we’re so glad our team could quickly provide that nausea prescription to help you stay comfortable. Thank you for your trust and for sharing this feedback. The Agile Telehealth patient support team is dedicated to providing fast, reliable care whenever you need us.
-Agile Telehealth Team
Nurse Practitioner Kretschmer was very…
Nurse Practitioner Kretschmer was very professional and knowledgeable; She knew exactly what I was looking for, the dosage amount and how to use the medication. Highly recommended.
June 10, 2026
Unprompted review
Reply from Agile Telehealth
Hi Judson, it’s wonderful to hear that NP Kretschmer provided such professional and knowledgeable guidance for your treatment. Thank you for sharing your experience and for your recommendation. Our Agile Telehealth patient support team is dedicated to maintaining this high standard of care.
-Agile Telehealth Team
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