A H FREEMANTLE LIMITED Reviews 140

Thank you Kate, and everyone at Freemantle in Titchfield, for being so wonderful both on the day of our mother’s funeral, but also in the weeks leading up to the funeral. To James, for answering my call when I really had no idea what would be involved following her death . Throughout, Freemantle helped my sister and I with the arrangements. Everything was done in a very kind, calm and pragmatic way. We really appreciated that Freemantle's were able to offer us suggestions of a florist; to do the printing of the Order of Service; to help with where to hold the wake and what to expect at both the church and the crematorium.

The service that Freemantle provided was so kind and professional that the whole experience has been one of collaboration and I would have no hesitation recommending them.

Caroline and Diana

I would like to thank James and the team at A H Freemantle for the very kindly, efficient service we have had from start to finish. Living away from the area, we were able to complete all our requirements through Zoom meetings and email which was so helpful to us. Everything was prepared and organised for us and it made the arrangements for my aunts funeral so much easier and less stressful.
Thank you!

James was incredibly understanding and dealt with a difficult situation with care and attention. Nothing was too much trouble.

Sarah's kindness, genuine warmth, understanding of the personal character of how people say goodbye to a loved one, and inclusive approach, together with her knowledge and professionalism made me feel 'held' throughout the process of organising and being at my mum's funeral. It made such a difference at a difficult time. Highly recommend this company to anyone.

I can’t praise Claire at the Botley branch enough, who looked after my husband’s funeral. She was very professional, but more than that she was kind, caring, and nothing was too much trouble. Going above and beyond, which made this very difficult time so much more bearable for my family and I.

Although my review is simplistic it comes from the heart. Without A H Freemantle's Park Gate & Titchfield offices I could never have got through what was and always will be my darkest hour. Thank you for looking after my beautiful mother, Gwen. Special thanks to Jane and Dawn. And thank you Jane for recommending the wonderful Rev. Boggust. My brothers, sister, and myself will always remember the kindness, respect, and compassion shown by all at A H Freemantle.

I would like to thank both James and Jane for the courtesy and respect shown to me and my family. They appreciated the tragic circumstances and were able to guide us gently through the Church service and subsequent committal at Wessex. You were as a company stars that day, showing us the way.

Extremely kind & considerate. Very professional. I felt supported throughout a very difficult process. Jane was fantastic, sensitive and caring and made me feel that she truly understood and cared about us all.

James and his team were extremely kind, thoughtful ad professional. As a family we appreciated the help and advice that was given.

Having had experience with this company earlier in the year they were the natural choice when my wife died. Clair was absolutely brilliant from the initial enquiry and compassionately and clearly explained the whole process. Nothing was too much trouble and the whole range of options clearly laid out and explained. We really didn’t have to do anything ourselves. I would gladly recommend when the the time comes to anyone else

From my first phone call to the completion of the funeral the staff at A H Freemantle gave outstanding service. They were professional and compassionate, taking time to listen to our requests and discuss the options. They made a difficult time easier and I knew I could trust them absolutely with the arrangements.

A H Freemantle were wonderful from the start of our conversation to after the burial service.
As a family church we were trying to organise a burial for one of our congregation who had suddenly passed away and had no family in the UK in a position to organise a funeral for him.
From the initial conversation, Clair was understanding and explained what they could do in terms of a service. Her expertise and advice always considered our needs and wants. She showed great compassion throughout. On the day of the burial the team from A H Freemantle acted with the upmost respect and professionalism. We had a grave side service, and they provided a gazebo and chairs for this at the grave side. This was really appreciated and made the service feel more formal and respectful. Thank you so much to everyone involved at A H Freemantle, we couldn't have asked for more.

James and the team really are who you need by your side when you are facing your most challenging times in life.

I've been in need of the services of A H Freemantle twice in a year having lost both my mother and father.

Honestly I couldn't recommend them enough, at such a challenging time they really did do everything to make it as bearable as possible.

I can not recommend James and the team enough, they were truly incredible from start to finish.

James and the team at A H Freemantle did the most fantastic job for us when my brother died suddenly and unexpectedly. They were very clear about the things I had to make a decision on - not there and then but in my own time - but they also completely took over and seamlessly managed all those other things that have to be booked and paid for. They also gave me great advice about how to handle the things I needed to handle. They contributed hugely to giving my brother the send off that he deserved and I wouldn't hesitate to recommend A H Freemantle to anyone else when that time comes and you need a funeral director.

All staff are professional but warm, sympathetic & friendly. I felt I could be myself & be honest & received much needed advice & patience; I was always given time to think over my decisions, I never felt rushed or pressed. I was given the perfect celebrant for us which made me feel that my undertaker Jane really listened & can read personalities & family dynamics! The funeral itself was the best I could hope for, was exactly as I think my mother would have wanted & all our guests said it was a sad (obviously) but positive & warm experience. Not a criticism as I should have been more forthright but money is an issue for me, my mother made no provision for her funeral & I alluded to this. I wish I had been given more practical advice & information on payment at the time of arrangement. Too blunt at a difficult time for some but I think it would have helped me. As I say my fault really, too embarrassed myself & as an only child having to deal with my mother’s illness & death my thoughts were going in so many different directions at 100mph. Just a thought that people could be given the opportunity to talk about payment, I’ve no doubt due to my experience that it could be put sensitively & professionally by Freemantle’s undertakers. Lastly I would highly recommend Freemantle’s & I thank them most sincerely.

Claire at the Botley branch recently looked after my mother’s funeral. She was kind and compassionate. She kept me well informed throughout and nothing was too much trouble. I would not hesitate to recommend A. H. Freemantle

We received an excellent service from Freemantle. Kate was not only extremely efficient but very kind and caring to ensure my father received a beautiful service

At a time of grief and sorrow I met sympathy and kindness and a totally professional service from the Botley branch of Freeemantles.
All arrangements worked perfectly and the funeral itself was calm and moving.
I would particularly thank Claire Chandler for her sympathy and sensitive approach.

Our sincere thanks go to AH Freemantle. Their care and courtesy in arranging for our brother's funeral was excellent. Our wishes were granted concerning his funeral, the order of service and the final journey of his ashes.

Amazing support
From the moment we met Claire from the Botley branch my sons and I new we were in good hands.
Claire was very calming reasuring and sympathetic at this difficult time.
She guided us through the process always giving us great advice, we feel she went above and beyond with a few extra touches that were very much appreciated.
The boys father had a truly great send off. We received nothing but positive comments from the service!
Thank you so much for everything you and your team were amazing!