A H FREEMANTLE LIMITED Reviews 140

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Thank you Kate, and everyone at Freemantle in Titchfield, for being so wonderful both on the day of our mother’s funeral, but also in the weeks leading up to the funeral. To James, for answering... See more

Rated 5 out of 5 stars

I would like to thank James and the team at A H Freemantle for the very kindly, efficient service we have had from start to finish. Living away from the area, we were able to complete all our require... See more

Rated 5 out of 5 stars

A H Freemantle recently organised and undertook the funeral for our late Mum. At every stage all members of their team treated us all with the utmost care,respect and compassion. What was a very upset... See more

Rated 5 out of 5 stars

Although my review is simplistic it comes from the heart. Without A H Freemantle's Park Gate & Titchfield offices I could never have got through what was and always will be my darkest hour. Thank you... See more

Company details

  1. Public & Local Services

Information provided by various external sources

A. H. Freemantle Funeral Direction is proud of its 150-year family history. Serving our local community in and around Titchfield, Park Gate, Locks Heath, Botley, Sarisbury, Warsash, Fareham and Hampshire.


Contact info

4.9

Excellent

TrustScore 5 out of 5

140 reviews

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Rated 5 out of 5 stars

Sensitive and thoughtful

James was absolutely lovely. From the first phone call to the undertaker, our requirements were fully discussed. They listened and understood exactly what we wanted and not what they thought we needed. James visited us personally and confirmed our belief that we had chosen the right people. We chatted about what we wanted to do and with their help, guidance and suggestions (to our advantage), everything went smoothly. James explained the procedure. The cremation was just how we as a family wanted it to be and I know my husband would have felt the same way.

May 19, 2022
Unprompted review
Rated 5 out of 5 stars

A sad occasion made memorable. Thank you

The service my family and I received from Kate and the company was second-to-none. From the sympathetic initial meeting to the utterly professional conduct of the ceremony at the Crematorium they could not be faulted. The opening of the Chapel of Rest on Mothering Sunday for the family to visit was so very much appreciated by us all; an incredibly important moment for us all and an indelible memory. Thank you

May 12, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Following the sudden death of my husband, Jane helped guide myself and my daughters through a very difficult time. Her advice, compassion, efficiency and kindness was professional yet very personal to us.

May 10, 2022
Unprompted review
Rated 5 out of 5 stars

Christopher Lynch Funeral at St Mary's Church Warsash 25th march 2022

I cannot thank A H FREEMANTLE enough for the outstanding support, and professionalism shown throughout a difficult time.

James, is the consumate gentlemen, who guided the family throughout the planning process with genuine care and sensitivity resulting in the most beautiful and flawless service that impacted deeply everyone who attended.

Thank you so much.

Anthony Lynch

April 1, 2022
Unprompted review
Rated 5 out of 5 stars

We have no hesitation in recommending…

We have no hesitation in recommending Fremantle as a reliable and sympathetic Company. Although we kept changing our minds about the required arrangements Sarah Martin was always very willing to help. The Funeral from start to finish was a lovely experience.
The Celebrant Martin suggested by Sarah was also excellent.

March 21, 2022
Unprompted review
Rated 5 out of 5 stars

Incredible, personal and caring service.

From the moment we booked an appointment to being taken to the wake, we felt supported and cared for. Everything was made very easy with an incredible attention to detail. Sarah made sure everything was perfect and we couldn’t be more grateful.

March 9, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding help and support!

Our mother passed away in a care home. Freemantles handled everything for us, collecting Mum and ensuring she was well looked after. Dawn and Jane were outstanding in the care and support they provided as well as providing all the advice needed at a difficult time. Everything Jane said they would do happened exactly as promised. We could not be more grateful. Many thanks

February 21, 2022
Unprompted review
Rated 5 out of 5 stars

James and his team did an amazing job

James and his team did an amazing job. We were very impressed with how smoothly everything went, and James made a very difficult time much easier to bear. He went above and beyond to help us with everything we needed, ensuring that every aspect was fully considered. We couldn't recommend Freemantle enough.

February 11, 2022
Unprompted review
Rated 5 out of 5 stars

Professional and supportive.

From the start Jane guided us sensitively and supportively through the emotionally harrowing process of laying our father to rest. We felt in good hands throughout. The funeral itself went smoothly, the vehicles and staff were immaculate.

February 3, 2022
Unprompted review
Rated 5 out of 5 stars

Funeral Arrangements

From the outset Sarah conducted June's funeral arrangements beautifully, guiding us through all the items needing consideration in a very helpful and sensitive way. All the arrangements flowed exactly as planned, and I am very grateful.

January 27, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding service

A H Freemantle has been outstanding in the service provided to me. Everyone there was so kind, caring and compassionate, and the amazing support they gave me throughout the whole process of planning the funeral was something for which I will always be incredibly grateful. They were always available to talk to and so understanding, often going above and beyond to help me. I could not have wished for better service at this difficult time. Thank you so much to everyone involved, especially to Kate Freemantle. Freemantle's in Titchfield had been recommended to me by a friend and now I would recommend them without any hesitation.

December 28, 2021
Unprompted review
Rated 5 out of 5 stars

James's is a true gentleman and guided…

James's is a true gentleman and guided us through the process with sensitivity, diligence and professionalism in what is always a very challenging time. A.H Fremantle is an independent firm with a very personal touch differing from the “larger corporates” which felt much like an impersonal supermarket shopping experience. Their prices are also incredibly competitive in a emotional situation where one could easily be taken advantage of. James is available it seems 24/7 and able to answer all questions however silly and accommodate and tailor the occasion in only the way a more personal operation can. 5*s. Highly recommend. Neil R.

December 18, 2021
Unprompted review
A H FREEMANTLE LIMITED logo

Reply from A H FREEMANTLE LIMITED

Thank you Neil. What an honour to be able to help facilitate this wonderful farewell. All out best wishes to you and all the family.

Rated 5 out of 5 stars

Thank you

James and the team are a delight to deal with. At an awful time in my life they made the process very straightforward with their calm attentive approach. Nothing was a problem and all of my wishes granted for a service my Dad would have loved.
Thank you very much. I shall be forever grateful

December 16, 2021
Unprompted review
Rated 5 out of 5 stars

So respectful

From the first phone call James and his team were so respectful, they organised everything for my mums funeral with so much care and I cannot thank Rev Ann Boggust enough for such a lovely service who really gave my mum such a great service and send off, from the moment James and his team arrived with mum to take us to the funeral they showed such great compassion and care and we cannot thanked them enough, they even drove us to the wake after and dropped off the flowers back to our house, Thank you James and your team for making my mums last journey so respectful

December 15, 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful, respectful service! Highly recommended.

So grateful to have found these wonderful people! With family spread around the world organising a 'usual' funeral was not really an option. When our Father died peacefully at home with me at his side, with just one phone call Freemantle made the process of laying him to rest so stress free. The gentlemen who arrived at the house to collect Dad for transportation to their chapel of rest were just wonderful. They were so respectful, carried him with such dignity I was rather overwhelmed by their kind thoughtfulness. His final journey from home was extremely professionally done, whereby the pall bearer walked slowly before the hearse for the length of our road, by which time most of our neighbours came out to stand and watch, heads bowed. This was unexpected, but added such a touching moment to an otherwise dreadful time for me, being alone at the time. From the moment Freemantle had received our Dad, their care and attention to detail in ensuring all of our wishes were fulfilled was second to none. Their handling of the sudden need for a Post Mortem was superb, meaning no stress or worry at all for our family. They just dealt with it all so calmly and professionally the processes could not have been more simple. I would highly recommend the lovely family business who made the worst time for me at least simple, with a far lower cost than any other funeral providers I have seen. I shall be eternally grateful for their kind service.

December 6, 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding & sympathetic

James could not have provided a better or more understanding service at a very distressing time.
We have use Freemantles before & wouldn’t hesitate to do so again.

November 27, 2021
Unprompted review
A H FREEMANTLE LIMITED logo

Reply from A H FREEMANTLE LIMITED

Thank you Caroline. It was a priviledge to be involved. All our best wishes to you.

Rated 5 out of 5 stars

Everyone at Park Gate office were so…

Everyone at Park Gate office were so lovely and helpful at all times no matter how often I contacted them.
My late husband's funeral was so beautiful. I can't thank you enough for all the little quirks we asked for were fulfilled and more than we could ever have expected. Thank you all so very much.

November 25, 2021
Unprompted review

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