invideo Reviews 

Do NOT waste your money on Invideo.ai. I purchased a monthly subscription expecting to be able to create multiple videos, just like their marketing implies. Instead, I got completely ripped off on my very first try.
​Here is exactly why this platform is a trap:
​The Credit Vanishing Act: I was trying to make a simple, 30-second AI video. I tweaked the prompt to adjust the output, and the system suddenly consumed ALL of my monthly credits at once for a single clip.
​Useless Customer Support: I contacted support expecting them to fix this obvious system glitch. Instead, they told me this is "normal" just because I changed the prompt. How is it normal to burn an entire month's subscription on a single 30-second draft?
​Blatant False Advertising: Their advertising heavily implies that a monthly subscription gives you the freedom to create several different videos. They completely hide how aggressively the system drains your credits for minor adjustments.
​I am incredibly upset and feel cheated. You cannot expect users to get a prompt 100% perfect on the very first try, and punishing them by wiping out their entire month of credits is predatory. Terrible system, deceptive business practices, and unhelpful support. Save your money and go elsewhere.

Total poop product. I started a one minute video and immediately burned through all of my monthly credit usage before it even rendered anything. Hmmm so I spent $50 more. Burned through all those. Output was unusable and total garbage. The video said "pause pause pause". Some video had stock footage with overlays of the stock footage company, even though it said it was all AI generated footage. Hmm?? I initiated a support request and was told that I didn't use the right model to generate the video. What?! Support then "walked me through" using another model, and it made the video EVEN WORSE. And then another support agent said "use the undo button" to get back to the original voice. So which is it, InVideo... listen to support, or listen to your other support? Oh and forget a refund. If you use a single credit, it invalidates your ability to get a refund.

absolute CON , THESE PEOPLE SHOULD BE LOCKED UP!
STAY AWAY !!!!

I tried a free trial and cancelled it right afterwards. I logged on checking multiple times and it said free plan each time and had no history on the app of being charged! Four months later I saw a charge each month from invideo of 60 dollars each month. I wrote to them and they refunded one month but refused to refund the rest making it seem it was my fault and they were doing me a favor! I would not trust them and would not even try it out or you might be charged without your consent.

I created an subcription, but the agent kept ignoring my instructions, and ultimatly ran "out of credits". Now i sit back with a purchased subscribtion and NO PRODUCT.

I wouldnt recommend anyone using this failure of a product.

Total crap. Burned thru credits very quickly and the output was unusable. Advertised as for the pros...i dont hink so. I received videos with out audio some with audio not synced some with no audio at all. Nothing they generated wass usable. Do not bother with this scam!

This isn't a bad AI software to use in general terms. Easy to learn function and has a copyright feature. Perfect for general business. I sell specific products and it constantly changes my unique product images and information even when writing our own scripts. Once in a while it's makes a usable video. Pretty expensive if it's a 1 of 10 created us usable. Edit features sometimes can't fix the issues. Very frustrating when spending coin. For general service industry this would be a good tool. You can upload images and product photos. I'm having issues with it adding features and changing image likeness. Inconsistent generation of product and character development.

They make it impossible fo find a chat box, let alone to talk to someone. Invideo Ai is very bad. It makes plenty of mistakes.Take a long time to make a small bad video. Get stuck at 47% Each time you try to edit, it takes more of your credits. This thing is plain Terrible!

Misleading and dishonest, wastes your time by stealing your video and then "processes" it for 5-8 minutes before promoting you for payment at the very last step after wasting your time

AVOID THIS SCAMMERS!

Absolutely poor results from using this service!

The prompts to generate what you need does work but it takes up so much credits that you get very little result for what you pay!

Negative 1 million!!! I tried the PLUS plan, can't even finish creating a single 35 seconds video, all credits are used up. SCAM SCAM. Credits are very expensive, and you need a lot to generate a single 10 seconds video. Very disappointing.

The AI agent said clips generation failed, but it was clearly successfully generated. Then the agent tried to generate again just to use up the credits. Run away from this platform. Never use this. They will just run away with your money, you won't get anything.

This is the worst AI platform ever. No transparency. They will just ask you ti add credits and add credits without output or getting anything.

I had a previous email from Nicky (with ai.invideo) and today I had an issue with a video I was editing. I sent an email to Nicky and she replied almost immediately. I thought it was an AI agent. She was awesome. She got my permission to view the video and guided me through fixing it. I am no tech person and we got it done. The video is done, uploaded to YouTube and ready to be published. I am thrilled to have a live person to contact when there is an issue. This is what real service means. Thank You. Eric W.

Just a scam company - offering 'free' AI video generation to get you started. Then as you work on your project, it will prompt you to add 'credits', AFTER you have spent a good amount of time. That's the hook. I added a $20 monthly subscription to finish my AI video, but it literally took 5 minutes to advise me that I had already used up my credits and in order to continue, I need to add more credits. This process is not transparent or intuitive. AVOID INVIDEO!!!

InVideo is something rare these days: a company that is responsive and that truly cares about its customers. I had a billing issue and was in touch with real people who, when I let them know I was having a health challenge and that recitifying the problem online would be hard for me, took care of it for me. These are good people with a good product.

Don't waste a single second signing up for InVideo AI under the impression that it will automate your marketing video. They falsely advertise a powerful "Text to Video" workflow, but the exact moment you upload your own authentic local media clips, the entire automated pipeline blocks you unless you cough up a premium subscription. Their free tier forces you to use cheap, generic stock footage, locks your export at an embarrassing 720p resolution, caps your audio minutes, and slaps a permanent watermark on the render. It is completely misleading trash built to bait creators.

I chose InVideo AI because the marketing promised a premium, streamlined experience for creating high-quality AI videos — exactly what I needed for my startup's marketing. The reality was completely different. I found myself stuck in a broken workflow that forced me to:
- re-record and regenerate voice tracks repeatedly due to persistent glitches,
- troubleshoot and manually correct sequencing problems,
- export individual scenes one by one instead of a finished file,
- and complete the majority of the editing using entirely separate tools.

Here's the fundamental issue: InVideo markets itself as delivering a finished video product, but what you actually receive are disconnected AI-generated building blocks. The real work — assembly, corrections, editing, and sourcing additional tools — is still entirely on you.

At no stage did the platform live up to what the pricing implies. When I raised the issue after spending around $150, I was refused a refund because credits had been consumed. That reasoning doesn't hold up — those credits were spent chasing a product that was advertised but never actually delivered. The distinction between "Autopilot" and "Agent One" was also presented far too vaguely for customers to make an informed choice, especially considering how different the costs and outcomes are. The premium AI video experience InVideo promises simply does not exist.

I signed up to InVideo AI expecting a polished, end-to-end AI video creation tool that could handle a professional marketing video for my startup. What I got instead was a disjointed and frustrating process that required me to:

- regenerate voiceovers over and over due to constant errors,
- manually fix broken scene ordering,
- download individual clips one at a time,
- and do most of the actual editing outside the platform entirely.

The core problem is straightforward: the platform sells you the idea of a finished premium video, but what you're actually purchasing are raw AI-generated components that still demand significant manual work, external tools, and technical know-how to assemble properly.

Nothing about the experience matched the price point.

After burning through roughly £200 in credits just trying to get the platform to function as advertised, I was denied a refund on the grounds that "credits had been used." That's hardly a justification — I used those credits attempting to get the product InVideo promised me.

The difference between "Autopilot" and "Agent One" modes was also never explained clearly enough given the wildly different pricing and expectations attached to each.

This is not the seamless, professional AI filmmaking tool the marketing claims it to be.

£200 later and I still don’t have the finished product I paid for.

I subscribed to InVideo AI expecting a premium AI video creation platform capable of producing a polished marketing video for my startup. What I actually got was a confusing and fragmented workflow where I had to:

- regenerate voices repeatedly because they were incorrect,
- fix broken sequencing,
- manually download scenes one by one,
- and rebuild large parts of the project outside the platform myself.

The biggest issue is this:
you are made to feel like you are paying for a finished premium video experience, but in reality you are often just paying for generated ingredients that still require major assembly, editing, fixing, and additional tools.

At no point did the actual experience reflect the premium pricing.

And after spending around £200 and using credits while trying to make the platform work properly, I was then told I am not eligible for a refund because “credits were consumed.”

Of course credits were consumed — I was trying to create the product the platform advertised.

The distinction between “Autopilot” and “Agent One” was nowhere near clear enough relative to the pricing and expectations being created.

This is not the premium seamless AI filmmaking experience the marketing suggests.

20$ to not be able to get out a 20 seconds video, without having too pay more: It is a ripoff.