Ailsion Reviews 169

TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, frequently stating that items were never received or that the wrong products were delivered. A common complaint was the lack of responsiveness from the company when customers tried to inquire about their orders or seek explanations for problems. While some consumers found certain products to be of good quality and affordable, a notable number of people were dissatisfied with the quality of items received, often finding them to be different from what was advertised or simply ineffective. Additionally, some reviewers felt that the pricing was not always justified, especially when compared to the actual product received.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers report receiving products that are not as... See more

Order

Reviewers express widespread dissatisfaction with their orders. Many customers report not receiving items... See more

Quality

Consumers find quality to be ambiguous. While many reviewers praise the high-quality, affordable products,... See more

Price

People report ambiguous experiences with price. Many customers express dissatisfaction, citing hidden... See more

Response time

Clients share negative opinions on response time, with many reporting a complete lack of response to their... See more

Based on these reviews

Rated 1 out of 5 stars

WARNING, Ailsion, will NOT RESPOND TO BILLING ISSUES!! This company will advertise FREE SHIPPING, than you will get charged SHIPPING AS WELL AS A SHIPPING INSURANCE FEE! The product DID NOT DELIVER ON... See more

Rated 1 out of 5 stars

Ordered some spray wax for vehicles. Ailsion sent me tracking info but the tracking number link could not be accessed. Also said my package was delivered but not by what courier or to any address. Als... See more

Rated 1 out of 5 stars

I ordered a 4 camera dash board after I have a bumper bender collision, The product arrived at customs and was released Jan 25,2026. I followed it up not for a refund but for a follow through what we... See more

Rated 1 out of 5 stars

I've now purchased two different products from this sh#t hole. Both products do not do what their intended purposes are for. Do not shop here. Absolute crap products, car products supposed to be Ger... See more



Contact info

1.5

Bad

TrustScore 1.5 out of 5

169 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam

Scam! I ordered what I thought was Judy Blue Jeans. Just got them and they are straight up trash. Nothing like what was advertised. I paid $80.00 for jeans I would not pay $1.00 for, that’s how bad they are.

November 7, 2024
Unprompted review
Rated 1 out of 5 stars

Such an awful experience...

Such an awful experience. I thought I was getting Judy Blue Jeans, but I don't know what they sent. I paid extra for shipping, and it took forever to get them. I'm so disappointed. I wish there were a "no star" option. They don't even deserve the one star I had to give. I'm not happy at all. I paid $40 for each pair of jeans that I ordered. I wouldn't have taken them for free if that was an option. They are AWFUL... Just like their customer service team!!!! Ordered jeans October 21 and recieved them November 6th.

November 6, 2024
Unprompted review
Rated 1 out of 5 stars

Definitely a scam

Definitely a scam. Ordered a pair of apparently “fake Judy blue” jeans. They did not fit. Requested return/refund procedure. Was told to give them to a family member as return is too costly and a hassle. Not even the pants advertised. Thieves for sure. Absolutely do not do business with them.

November 5, 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMERS !!!

SCAMMERS !!!! I ordered two car mirror phone holders. They sent 3. But they made sure to leave out the clamps for the top part so it can’t be hooked on the mirror. If you contact them they tell you no refund unless you ship the items back yourself and pay the cost. But they will only give back 50%. You will never see a penny back.

August 28, 2024
Unprompted review
Rated 1 out of 5 stars

These are scammers

These are scammers. This sink stopper DOES NOT FIT USA drains! I ordered FOUR and am stuck with them because the only way to return them and get a refund is to PAY TO RETURN TO CHINA!!!! They know no one will incur that cost! No paperwork/invoice is included in the package. This is what they said:
julia (Support)

Aug 21, 2024, 14:06 GMT+8

Hello,
We are sorry that you are not satisfied with our product. Unfortunately, we do not offer a return slip.
If you want to send it back, you need to take the postage yourself.
The address is,
Baishi Yuncang, A02-206, Changshu Pugang Industrial Park, No. 22 Xinggang Road
Yanjiang Development Zone
215500 Changshu
Jiangsu Province
People's Republic of China

May 5, 2024
Unprompted review
Rated 2 out of 5 stars

Nice product, lousy return service

After receiving what appears to be a quality floor drain only to find it is too large, I excersize the return option only to be advised to return the product to a China address at a ridiculous cost or take a 30% refund. Caveat emptor!

August 29, 2024
Unprompted review
Rated 1 out of 5 stars

Shame on Facebook

Why does Facebook allow this scam company to advertise on their site. Facebook, you suck!
My order email has now, mysteriously, disappeared from my inbox. I put a complaint in to my credit card, and they suggest I get a new one. A lot of worry and trouble, for a sink stopper that will never be delivered. Live and learn, I suppose

August 6, 2024
Unprompted review
Rated 1 out of 5 stars

Do NOT trust this company and or their…

Do NOT trust this company and or their online transactions! I ordered not one but two wood salves for $45(!) and have never received either one. Attempted to contact the company to no avail for two months and am now reporting them for fraudulent practices. Awful to do to consumers as they are clearly simply thieves.

July 1, 2024
Unprompted review
Rated 1 out of 5 stars

I purchased an electric knife sharpener…

I purchased an electric knife sharpener when I received the item it was already well used and looked like a secondhand item. I want to return it but where is the return and refund procedures. I also ordered and paid for the adhesive and never received this. Very disappointing. I wouldn’t recommend this website for purchasing items.

July 30, 2024
Unprompted review
Rated 1 out of 5 stars

One star because I had to

One star because I had to. Cheap material, buttons and zipper barely zipped. The fit was clownish. Trying to talk to customer service was a nightmare. They wanted to give me 45% back to keep and try to find someone pants would fit. Never order from them. Complete scam!

July 3, 2024
Unprompted review
Rated 1 out of 5 stars

This site is a scam

This site is a scam. I purchased a product from this company never received the product despite the many times I tried to contact and asked for an update. This company is in China and call it a coincidence but besides not receiving my product and told I would not get a refund shortly after the purchase my card was charged over $1200.00 for a purchase of some car parts from a dealership in Gilbert Arizona. Never been to Gilbert Arizona. Very big scam. Do not purchase anything from this company

May 3, 2024
Unprompted review
Rated 1 out of 5 stars

Purchased a phone holder (was sent 2)

Purchased a phone holder (was sent 2). It does not fit my rear view mirror. Immediately emailed customer service addressed on Saturday, May 11, and have not received any response. Sick of these scammers!

May 11, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE FROM THIS COMPANY - SCAM

Hmm. what went wrong... we can start off with the company sending the wrong product - a Tablet stand instead of the ordered Laptop stand. Then I received an offer for a 50% refund. Say what?? You screwed up and are generously offering me 50% back??? As I have told them repeatedly, I'm not interested in the refund, I just want the product.

If they can't provide me with the item that I ordered, then I will take a full refund.

They claimed that I couldn't do that until they get the wrong product back (at my cost). I replied that I have no problem providing the wrong product to the carrier when the correct one arrives or they can send a prepaid envelope and I will ship it back but I am not paying for shipping back their mistake. The last email I received from them was offering 70%. This amounts to them still making a profit from their error. I then asked to be put in touch with a manager and have heard nothing since.

This has been going on for a couple of months now. Very frustrating.

I do not recommend anyone do business with a company that will NOT correct their mistakes.

Kent

March 26, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look