AirportOnly Reviews 

83
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Our driver arrived early, he was very courteous and friendly. He drove extremely well and the car was immaculate. The aircon temperature was perfect. We have been using Airport Only for many years, a... See more

Rated 5 out of 5 stars

The booking website interface was clean, thorough and worked very well to capture my exact requirements. The service was priced very competitively. Once i made my booking in the website (around 10:30p... See more

Rated 5 out of 5 stars

I couldn't find my UK sim card while I landed airport so driver couldn't contact me; however, he didn't go away. Finally I used airport wifi to Whatup my husband to call the centre then driver came... See more

Rated 5 out of 5 stars

Very good service both outbound and return journeys. Drivers were very professional and our journeys were without any hassle. The driver on the way back was very helpful at the airport and on arriva... See more

Company details

  1. Taxi Service
  2. Airport Shuttle Service
  3. Minibus Taxi Service

Information provided by various external sources

London Airport Mini Cab Heathrow Gatwick Stansted Luton City airport


Contact info

4.9

Excellent

TrustScore 5 out of 5

83 reviews

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4.9

All reviews

(83)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service !

I’ve been using airport only for about 8 years now and never ever had a problem. I haven’t had an airport journey without them that I can remember of.

September 24, 2019
Unprompted review
Rated 1 out of 5 stars

Look elsewhere

Used to be ok. But now they must be the worst car service in the UK. Always late, if their cars are working or they don’t cancel for other reasons. Just missed my daughters performance because of my driver.

June 27, 2019
Unprompted review
Rated 5 out of 5 stars

I travelled many times with them and…

I travelled many times with them and never had any issue. The booking system is very straight forward, drivers are always on time and willing to wait for you and they had really good customer service on the phone and prices are pretty good for the long journeys I am making to the airport. I would recommend.

March 22, 2019
Unprompted review
Rated 5 out of 5 stars

On time

On time. Trust worthy. Professional service. Better value for money.

March 22, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great service. Very professional, efficient, helpful, courteous and good value.
First time I’ve used them but will definitely use them in the future.
No hesitation in recommending them.

March 21, 2019
Unprompted review
Rated 1 out of 5 stars

Left me waiting

This isn’t the first time I deal with this company, in fact they have been the only car company I dealt with for four years now but lately it became really bad. I’ve ordered a car to pick me up from my place to heathrow, and before the scheduled time by 20 minutes they called to tell me that the driver won’t be attending and they delt with another comoany to get me there but I had to pay and they will refund it by credit and return the difference because I already payed online,but only credited me with 5£, I decided to give them another go but with today’s booking they told me that there wasn’t one ( I obviously booked) and that they will send me another car but it excluded the student discount because it wasn’t online. I’ve recommended a lot of people to go with this company the last four years but I won’t use them again and I’ll tell them not to as well

March 3, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service@

The driver was right on time, easily found by the sign he wrote with my name on it, very polite and friendly, and was an excellent driver with a lovely, comfortable car. You can't ask for better than that!

January 22, 2019
Unprompted review
Rated 4 out of 5 stars

Good taxi service for London airports

I've been using Airport Only for several years now, with mostly positive experiences. Pick ups are generally on time and the majority of the drivers are polite and helpful. I would like to report a small recent glitch, where I had the same driver twice within a few months. He was late to collect me at Heathrow and was not particularly helpful with my luggage. Nevertheless, I tipped him both times. To be fair, I've been offered a 10% discount on my next journey, but somehow this seems easier said than done.

November 14, 2018
Unprompted review
Rated 5 out of 5 stars

Good services

I couldn't find my UK sim card while I landed airport so driver couldn't contact me; however, he didn't go away. Finally I used airport wifi to Whatup my husband to call the centre then driver came to pick me up straight away. I only waited for few minutes. Thank you.

Our family always used Airport Only for the journey between the airports instead of others past years, as well as I booked for my friends who visited UK from abroad; because we feel this company's services are very reliable and be trusted.

October 29, 2018
Unprompted review
Rated 5 out of 5 stars

Turned up on time

Turned up on time, was a clean vehicle and a safe driver - would recommend AirportOnly again, and will use next time we're in London

October 18, 2018
Unprompted review

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