Airportparkwithus Reviews 

409
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 192 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently point out that the online booking platform is very easy to navigate, allowing them to secure a parking space quickly. Furthermore, people appreciate the helpful nature of the personnel and the overall reliability of the meet and greet service. However, some customers also noted unexpected booking or shuttle fees that were not clearly communicated during the initial reservation. A few other people also felt that frustrating delays, extended waiting times for vehicle retrieval, and poor communication negatively impacted their trip. Some reviewers additionally mentioned serious concerns regarding vehicle handling and mileage during the parking period.

What people talk about most

Service

Customers had positive experiences with service, frequently highlighting the friendly and efficient staff who... See more

Booking process

Clients share positive opinions on booking process, noting that the system is very straightforward, quick,... See more

Price

Reviewers highlight positive aspects of price, frequently noting that the platform offers the most... See more

Staff

Customers consistently note positive experiences with staff, frequently describing the team as friendly,... See more

User experience

People report positive experiences with user experience, highlighting that the company website is intuitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time booking with AirportParkwithus :) Easy booking and best price for Meet & Greet. When we got to the Short Stay level at Heathrow as instructed, it wasn’t obvious which was our Kiosk stand... See more

Rated 5 out of 5 stars

Was particularly impressed with the ease of making amendments when our flight was cancelled less than 24 hours before departure. Customer services were responsive via email and phone. Departure and ar... See more

Rated 5 out of 5 stars

So easy to park at Luton and catch the minibus with the lovely guys from park and ride. Extended holiday just added another booking online and emailed airportparkwithus. They informed carpark for... See more

Rated 5 out of 5 stars

Always on time x Always great communication when are on your way to the airport and when you land c Its takes the stress out of getting a bus to the the other zones x Very reasonably priced.I always... See more


4.5

Excellent

TrustScore 4.5 out of 5

409 reviews

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No recent history of asking for reviews

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4.5

All reviews

(409)

187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Damaged car

When I dropped the car off the person moving it to park it crashed the car. It was dark but there was plenty of lighting. He reversed it into another car, the reversing sensor would've been beeping to alert him of a hazard behind him.

Unfortunately this ruined the 1st few days of my holiday as I was fuming.

In fairness to the manager he got in touch and offered to get it repaired in time for me returning from my holiday which he did. They also did a very good job of the repair.

Didn't get any form of refund or discount.

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

So easy to park at Luton and catch the…

So easy to park at Luton and catch the minibus with the lovely guys from park and ride. Extended holiday just added another booking online and emailed airportparkwithus. They informed carpark for me . Excellent service. Have booked again,For end of January . Thankyou so much . Highly recommended.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to find a good deal

It is very easy to find a good deal on the website especially when it gets included a free cancellation and sms. A very competitive price for the various options for airport car parks around UK. I used them for Luton, Gatwick and every time I was pleased with them.

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

Holiday park

Very simple process at booking and speedy confirmation. Also the prices were very good and a variety of different parking options.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

It was a smooth experience

It was a smooth experience, just drop your car and get a bus to airport (with good frequency and around 5-7min travel), and upon return you get your car in no time and you are good to go. I would prefer this over parking at other places

November 26, 2025
Unprompted review
Rated 1 out of 5 stars

CAR DRIVEN THROUGH ULEZ ZONE WITH NO KNOWLEDGE!

I got a fine for my car being driven through a ULEZ zone by this company whilst i was on holiday, nobody made me aware this would be happening so i wasn't able to make the ULEZ payment and i have been chasing up since August to get some help with paying the fine that was originally £80 per trip that the car was driven, this is now £270 per trip so that's £540 in fines and nobody will assist me or get back to me to support me in what steps to take next. They have taken no accountability at all and i am now being threatened with court proceedings and the potential of my car being taken away from me. I will never use this company again and i absolutely do not recommend

August 18, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting…..

Absolutely disgusting…..
Please don’t trust the reviews…
My tire had a puncture,they’ve been driving my car. They dropped my car at the airport like that ,where’s they supposed to pick us up.When contacted them they were so rude and arrogant. Supposed to be home @9:30 pm. Ended up 2:30 am going home with 3 young kids .
Please be careful from these people very unprofessional. Even when we were going to the airport they left us wait 40 min and we were late as well .
I can’t express enough the distress these people have cause . Not even an apology

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Really impressed with the service

Really impressed with the service at Birmingham meet and great car park service.
Initially when we pulled up its was pretty busy with other people dropping off their cars but we was seen to quickly, and within a few minutes we was off to start our holiday stress free!

Returning, the service was even better. We had a very big delay at passport controls which put us over our expected pick up time. I called to inform them we was going to be late and the guy told me not to worry and that our car was waiting on the carpark already.
Walked up to the car park, received our keys and off home all within 2 minutes, just what we needed after a stress few hours in the airport.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Airport parking

This parking site was very easy to use and quick and easy to arrange the parking of my car at the airport. There was a map to show exactly where the car park is situated on the complex and free late collection option. Very good

November 12, 2025
Unprompted review

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