Airports Taxi Transfers Reviews 

Excellent service. Flight was delayed by 30 coming in so I was panicking that we wouldn't make the transfer but the driver was great. He knew we were late and told me not to worry. Then it took another 30 minutes after passport control for our bags to come through. Again the driver was very reassuring and waited. Booking service was very straightforward and the driver was awesome ready and waiting (waiting for a long time) with my name so finding him was easy. Definitely recommend 👍

I have used this company for the past two years and on all occasions they were very professional, friendly,and kept in touch before each collection and you can relax in there nice a/c mini buses.All drivers have been friendly helpful and on time.Thank you.

Very easy to book. Communication from driver was excellent and instructions to meet were easy to follow. Ideal no fuss transport after a long tiring flight at a fixed pre-paid price so no worries about having cash!

Excellent communication throughout. Put my mind at ease when on a tight schedule to join a cruise ship. A smooth and professional service.

Helpful and efficient. Car was clean and comfortable. Drivers didn’t mess about. Very professional service.

This transportation company was so responsive. Drivers were nice and vehicle was clean and driver was on time. Will definitely use again and YES highly recommended!

Fantastic service

I used Airports Taxi Transfers throughout my vacation in Europe. This included pick up/drop off at airports and to /from hotels. The last stop of our vacation was in Venice. They made my transport from the hotel to the airport in Venice super easy. Water Taxi arrived as planned to the dock and the taxi driver met the water taxi and took us to the Venice Airport. Everyone of our experiences was fabulous! Thank you!

Driver was in contact as soon as we landed, which was late due to delay in flight, he communicated exactly where to meet and his car was immaculate

Thé driver was very polite and thé car was clean
Everything was ok

Both rides the driver was on time and ready to pick us up on given location. Also Whatsup notifications a day before are great confirmation that everything is scheduled. You also receive contact info about the driver and other relevant info.

The booking process was easy, and both drivers were right on time and polite and friendly. That said, the car for the first trip was much smaller than we had booked. The car on the return was bigger/more comfortable, but we were not offered much A/C and several seat belts were broken. I felt the cars could have been nicer, given what we paid.

After arriving somewhat behind schedule and not finding the driver I was starting to get a little concerned that we had missed him. I phoned the emergency number and spoke to the driver. He explained that he was having trouble finding a suitable parking position as the normal parking area was full. After letting him know where we were waiting he eventually found us and escorted us to his waiting vehicle. I could not fault him or his vehicle. The service provided is great even with the slight hiccup at the beginning.It made my trip from Australia so much easier than I've experienced in the past. Thank you

Easy to book and our driver was ready after a couple of mins at arrivals and was on time (early) for pick up

When we arrived at the airport, the driver was not there. We had his contact number, and he told us he would be delayed. Fortunately, the delay was not very long—about 15–20 minutes from the time we reached the pickup area—but it was very hot, so it wasn't ideal.

The car was clean, modern, and comfortable. It had air conditioning, but the driver only used it for the first 15–20 minutes of the journey. After that, he turned it off and opened the window, so we had both the draft and the hot air coming from outside. He probably had an issue with the air conditioning, as we experienced exactly the same thing on both the outbound and return trips with the same driver.

Overall, considering that the price was very good compared with other operators, I am satisfied with the service

Fantastic transfer. I had a message when we landed at the airport with instructions on where our driver would be waiting. We found him very easily and the journey was very easy and straightforward. I have booked this company to use again and will only use airport taxi transfers from now on. Highly recommend 👌🏻

Booking reference SE3602948394
We booked a transfer through AirportsTaxiTransfers.com, with the messages regarding the booking coming from City Car.

Our flight from Luton to Dalaman was delayed. Around 4 hours before our original pickup time, we contacted them to explain that we would be arriving approximately 4 hours late. As the delay continued, this increased to around 7 hours, and we kept them updated throughout.

Despite communicating this to them immediately (approximately 4 hours before pickup) we were told that the booking would be treated as a “no show” because their policy only allows 40 minutes’ delay. We were then told we would need to make a new booking and pay an additional €45.

This was the disappointing and frustrating part of the experience. We had not failed to arrive or simply not turned up, we had informed them well in advance and continued to provide updates. The company also promotes flight monitoring, so we expected the transfer time to be adjusted rather than the original booking being cancelled, which they did as soon as we said we would be delayed more than their terms and conditions allow (40 mins).

Once we agreed to pay the extra €45, they did arrange the transfer . However, the reason for this review is that the assistance only came after we accepted an additional charge, despite keeping them informed for several hours.

The issue was not the quality of the actual transfer, but how the delayed flight and communication were handled and the fact they charged us twice knowing we had little choice as I would arrive with my children in the early hours of the morning

Communication was brilliant, cars were clean and drivers were lovely. Will definitely use again.

Excellent company to use. Fantastic communication and friendly drivers and staff. Well organised for the several times I used them for my trip around Malaysia.

Great service from our Driver Ken. Prompt pick up and drop off for our short stay.