AJ Bell Reviews 14,406

Everything was handled in a professional manner.

Really helpfull staff and it was made very simple

Transfer was made very easy and progressed quickly without any additional input required.

Phoned first of all to ask if what I wanted to do was possible, then the Staff guided me through the process. Very helpful, excellent service.

The customer assistant who assisted me today was patient and so helpful!
Thank you!
⭐️⭐️⭐️⭐️⭐️

Process of moving was straightforward with wide range of guidance documentation.

Quick turnaround times on inquiries and on expected follow-up actions.

No rework / repetition.

Clear written communications.

PCLS objective obtained.

I have found very cheerful and helpful staff at the end of the phone who took there time to explain so I understood totally different to my old platform provider

James helped me navigate where to place my investment very efficiently and politely

I have always found AJ Bell's service to be good. And this time you also didn't disappoint.

Prompt response from Alex and an excellent app.

Thank you

Very clear and concise and helpful thank you!

Helpful, professional, and friendly AJ Bell customer service Richard Bladen. Gave me all the answers I needed to the questions I put forward. Great service 👍

Very helpful on the phone . All the people I spoke too seemed very knowledgeable.

Helpful and precise

AJ Bell did a great job of my transition to drawdown pension. The whole process was very smooth.
I'm always especially impressed with the ease and speed of contacting an experienced and knowledgeable customer support person over the phone, usually getting through to someone almost immediately.

My question was fully answered.