Akers Pritchett Reviews 131

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, noting that they go above and beyond to secure the best outcomes. Many highlight the exceptional customer service, emphasizing the team's dedication, clear communication, and ability to make complex processes smooth and easy to understand. People appreciate the personalized advice and support, feeling valued and well-informed throughout their interactions. Consumers frequently mention the efficiency and reliability of the service, with many returning for assistance multiple times. Reviewers often commend the team for their proactive approach, prompt responses, and ability to handle all aspects of the process, reducing stress for customers.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's professionalism,... See more

Service

Users describe positive interactions with service, highlighting the professionalism, responsiveness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the support received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Akers Pritchett now for several years and would have absolutely no hesitation in recommending the team. We have mostly been in contact with James and Eleanor who have been professional, k... See more

Rated 5 out of 5 stars

James and Sarah made our first experience purchasing a property such an easy one! They were with us every step of the way and provided help, advice and the best options for us going forward. They... See more

Rated 5 out of 5 stars

I've been using AKERS Pritchett for many years and they continue to give extremely good service, extremely professional and extremely helpful and always return your calls in a timely manner. They alwa... See more

Rated 5 out of 5 stars

We have used Akers Pritchett twice and both times we have found them excellent. They listen to what our priorities are and we never feel pushed into anything. James is very friendly and supportive. Hi... See more


Company details

  1. Mortgage Broker

Written by the company

At Akers Pritchett, we believe that there's no one-size-fits-all approach so we continuously strive to deliver expert advice that is tailor made to suit your needs, lifestyle and financial circumstances. Being fully independent, you can rest assured that we will work solely in your best interests and no one else. Whether you're a first-time buyer, a homeowners or maybe you're looking for a buy-to-let, our dedicated team of experiences mortgage & protection advisors can help steer you in the right direction and guide you through every step of your mortgage journey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

131 reviews

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Rated 5 out of 5 stars

Remortgage

I used James and the team for my first mortgage and again recently for my renewal. Genuinely a helpful and friendly team that keep you informed and do there upmost to ensure the process runs smoothly. Was able to be open and honest about my situation and totally understood and helped me how others couldn’t. Shall be using them again in the further and highly recommend to others.

November 17, 2022
Unprompted review
Rated 5 out of 5 stars

The best

The best, the best, the best.
Quick, efficient, knowledgeable, friendly and very supportive.
We have a nightmare trying to get a mortgage after covid. Steve and the team showed us where we were going wrong and got us an excellent mortgage. We now live in our dream house.
We would highly recommend them.
Thank you.

November 2, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service and commitment!

I cannot recommend Akers Pritchett highly enough!!

The service from everyone was absolutely incredible. My situation was a little complicated and each step and decision was talked about in a very clear and understandable way. I was desperate to get my dream house and honestly if I hadn't used them, my offer would have fallen through and wouldn't be in the exciting position I am now with the keys in my hand.

Amazing. Amazing. Amazing. Will be recommendeding them to everyone and anyone.

October 24, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent advice and highly professional

James, Nicky and the rest of his team have been thoroughly professional and provided an excellent mortgage advice service I would highly recommend. I will certainly be contacting them again as and when I require any future advice.

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

We cannot recommend James and his team more highly. This was our first time using a broker and James was very patient, knowledgeable and always gave sound advice. For a highly competative price, we got A LOT for our money. We would not hesitate to recommend Akers Pritchett and will definitely use them again for our mortgage renewal.

September 16, 2022
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and Proactive Team

We have used James for our mortgages and remortgages for the past 7 years. He is extremely knowledgeable, a good listener, and he and his staff are all very proactive. James’ advice has saved us a lot of money and time. The mortgage has never been the stressful bit of our property transactions. We recommend them often and will certainly see them again when our next mortgage is needed.

September 30, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I have always found them to be friendly, professional, trustworthy and knowledgable.
James and his team have always been on hand if ever I had a question and I would highly recommend their services to anyone. 5 stars through and through. Thank you.

October 3, 2022
Unprompted review
Rated 5 out of 5 stars

Sound advice and excellent service

As soon as we thought about moving, I sought James out after being advised on mortgages by him over 10 years ago. He gave us some very sound advice, was very patient with us and we ended up with a great product. It was a very smooth process with James and our chosen lender. If only the actual buying process was as easy! But we’re now in our dream property. Thanks James. Would highly recommend and will use again.

September 28, 2022
Unprompted review
Rated 5 out of 5 stars

Professional & pro-active

James was very professional, helpful and pro-active in getting the mortgage application through for my brother and I. His PA Nicky was also very responsive and helpful. We wouldn’t hesitate to use them again!

July 30, 2022
Unprompted review
Rated 5 out of 5 stars

Delighted

I am delighted with the service I’ve recently experience with Akers Pritchett. From my initial discussions with James and then the back up offered by the team especially Nicky and Vicki, I was supported all the way. I would recommend them to everyone.

July 4, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience

I cannot recommend highly enough. I reached out to Steve as soon as I had my offer accepted on a property and receive excellent advice and guidance. The mortgage application process was super easy as was the process of getting life insurance. Steve guided me every step of the way and Vicki was brilliant as well. Thank you so so much and will be in contact when it is renewal time :-) Dave

June 20, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I would highly recommend Akers Pritchett. Jade provided the best quality advice and secured a mortgage deal, which seemed quite difficult given our circumstances. Jade was always available to answer our queries and kept us updated throughout the process. Many thanks to Akers Pritchett and Jade in getting our first home.

May 22, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

The service received was excellent from James and his team, from my initial conversations to securing a mortgage. He’s extremely knowledgeable and professional, I would highly recommend his company and will definitely use them again in the future. James has solutions not problems!

March 30, 2022
Unprompted review
Rated 5 out of 5 stars

We have used James and the team for…

We have used James and the team for quite a few of our remortgages and always have the same high standard outcome. The customer service is impeccable both from James and Nicky and you literally don't have to worry about a thing from the moment to speak to James. We have every intention of continuing to use Akers Pritchett for the forseable future.

March 1, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

James, Nicky and the rest of the team were fantastic from start to finish. Lots of communication and updates and a thoroughly professional service throughout. I cannot recommend them enough!

February 22, 2022
Unprompted review

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