the service was fantastic got the correct parts and arrived in scotland in a few days thanks guys
Company replied
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See what reviewers are saying
Quick delivery of the heating pump and at a discounted price. Only issue was that a separate control lead was required to fit the boiler wiring loom following a specification change from when the boi... See more
Company replied
Boiler packed up Xmas eve needed to find problem having done that ordered parts thursday 27th pm and recieved parts 29th am boiler working now . Thanks for quick reliable delivery AKGAS your also c... See more
EASY SITE FOR FINDING AND ORDERING PARTS . NEEDED PART FOR NEXT DAY SO PAYED THAT BIT EXTRA BUT UNFORTUNATELY PART WASNT DELIVERED UNTIL 8.45PM TO LATE FOR GOING TO SOMEONES DOOR TO WORK . HAD TO WORK... See more
Company replied
Company details
Information provided by various external sources
We at AK Gas have 20 years of experience in Gas Boiler Spare parts, we carry 1000's of parts in stock so can have them with you quickly and efficiently anywhere in the UK. We also pride ourselves on giving the best customer service available ensuring customers return to us again and again.
Contact info
3 Weaver Street, LS4 2AU, Leeds, United Kingdom
- 01977 554775
- customerservice@akgas.co.uk
- akgas.co.uk
Reply from AK Gas Appliance & Spares Ltd
Thanks for taking the time to leave us a 5 star review!
Dave
AK Gas
AK Gas Parts
Excellent service fast delivery, I will be using this business a lot more in the future.
December 15, 2021
Reply from AK Gas Appliance & Spares Ltd
Good Morning Paul and thanks for your kind words. We appreciate you taking the time to leave your 5 star review!
Dave
AK Gas
Good service and in time delivery
December 12, 2021
Reply from AK Gas Appliance & Spares Ltd
Thanks for taking the time to leave us a review Muhammad.
Dave
AK Gas
GOOD FAST SERVICE
GOOD FAST SERVICE WITH EFFECTIVE WEB SITE AND GOOD PRICES...SAVED THE DAY THANKS LES
December 9, 2021
Reply from AK Gas Appliance & Spares Ltd
Hi Les, Thanks for your comments we really do appreciate you taking the time to leave a review!
Dave
AK Gas
Obsolete parts in Potterton boilers can be replaced with a universal equivalent
I was investigating the Potterton part numbers required for air pressure switches on two different boilers.
It turned out that both are now obsolete.
However, Dave, at AK Gas Appliance and Spares Ltd in Leeds, gave me some excellent advice. He informed me that Honeywell, who manufactured the two now obsolete air pressure switches, also manufacture a universal air pressure switch which will do the job on both boilers. Fantastic advice and 2 universal pressure switches purchased. Could save us having to purchase new boilers in the future.
December 9, 2021
Unprompted review
Reply from AK Gas Appliance & Spares Ltd
Thanks Esther for your lovely comments, Im so pleased you were happy with our advice and service.
Dave
AK Gas
Part arrived later than expected
Part arrived later than expected as I paid for 1-2 delivery, but after a phone call the part was sent out the next day
December 9, 2021
Reply from AK Gas Appliance & Spares Ltd
Hi Simon
It appears you have edited your review so I need to reply to clarify our response
but firstly thanks for leaving your review!
You placed your order on Sunday 28th at 15.30pm on a
1 to 2 day delivery, with it being Sunday we didn't see your order until Monday 7.30am on the 29th of November.
We contacted you via telephone to let you know that the part hadn't come into stock but should be with us the following day.
You said that was fine so we then continued with processing your order.
We were expecting the part to arrive with us the next day but unfortunately it didn't come for a couple of days due to the pressure on the couriers that week (Black Friday was the Friday before).
We accept that we didn't get back to you to let you know there had been further delays, so we understand that we don't deserve a 5 star rating for the service we provided you.
I feel your 3 star rating is probably sightly better than we deserve but appreciate your comments.
I hope you would use us again in the future because we normally achieve a 99.9% delivery success rate but that particular week it fell to 95%.
We would be more than willing to refund you your carriage back - could you please contact us on 01138591119 to confirm your order number and a refund will be applied.
Many Thanks
Dave
Very good service.
December 5, 2021
Reply from AK Gas Appliance & Spares Ltd
Thanks for taking the time to leave a 5 star review!
Dave
First class service.
December 5, 2021
Reply from AK Gas Appliance & Spares Ltd
Thanks Nick for taking the time to leave us a review, i'm glad you were happy with our service.
Dave
Best price and availability
Best price and availability on the Internet. As expected I was able to order a part for a very old boiler to complete a repair which my customer had previously been told was unrepairable.
Cannot fault the service from AK gas
December 5, 2021
Reply from AK Gas Appliance & Spares Ltd
Thanks for your kind words and taking the time to leave us a 5 star review.
Dave
Had exactly what I needed and a lot…
Had exactly what I needed and a lot cheaper than some Delivered to me in a couple of days
November 14, 2021
Reply from AK Gas Appliance & Spares Ltd
Thanks Jeff for your 5 star review!
Dave
Speed of service
I was very impressed with the speed my order was received through my door from when I placed the order.
November 11, 2021
Reply from AK Gas Appliance & Spares Ltd
Thanks Paul for taking the time to leave us a review. We work very hard to try and ensure all our customers receive a great service.
Many Thanks
Dave
Reply from AK Gas Appliance & Spares Ltd
Thanks for your 5 star review and for taking the time to leave a review!
Dave
Always excellent service from AK Gas
Always excellent service from AK Gas - parts in stock and arrive fast, and all original parts with very good prices.
October 29, 2021
Reply from AK Gas Appliance & Spares Ltd
Hi Michael
I'm so glad you like our service, we do try to provide our customers with the best service in the uk.
Dave
Boiler spares
Excellent service parts arrive within 2 days .1 item was missing but a quick phone call has this error corrected.
Will not hesitate to use your company in future
October 1, 2021
Unprompted review
Reply from AK Gas Appliance & Spares Ltd
Thanks for your 5 star review Robert its really appreciated.
Excellent service would recommend good…
Excellent service would recommend good price.
arrived on time
January 7, 2021
Unprompted review
Reply from AK Gas Appliance & Spares Ltd
Hi Colin
Thanks for your positive comments it is appreciated.
Dave
Spoke to a lovely lad called Dave about…
Spoke to a lovely lad called Dave about a part missing in the post. Not only is he sending another one free of charge, but he says to return the other one after Christmas if it turns up. Excellent service.
December 4, 2020
Unprompted review
Reply from AK Gas Appliance & Spares Ltd
Thanks for your lovely words Margaret, lets hope we get the part to you this time.
As I explained Royal Mail are having terrible problems due to the virus and Christmas so we have upgraded your next delivery to ensure it gets there this time.
Dave
Great service will go the extra mile to…
Great service will go the extra mile to get you that part
Great knowledge of what you need and also that makes a difference service with a smile
Thank you a.k gas
October 16, 2020
Unprompted review
Reply from AK Gas Appliance & Spares Ltd
Thanks Paul, we do try and provide a great service to all our customers. Thanks for leaving this 5 Star review!
Dave
Great service.
Ordered parts on line Friday PM arrived Monday AM
Thank you AK gas for first rate service.
October 12, 2020
Unprompted review
Reply from AK Gas Appliance & Spares Ltd
Thanks Kieron for taking the time to leave a 5 star review!
Dave
used this company for the first time…
used this company for the first time and it wont be my last . brilliant communication by people who know what they are talking about. when buying boiler spares i was advised to buy an extra component and im glad i did as it was that was one of the parts that were broken. thanks again . Alex Eadie a very satisfied customer
August 29, 2020
Unprompted review
Reply from AK Gas Appliance & Spares Ltd
Good Morning Alex
I'm glad to hear that you were happy with our recommendation regarding the extra part that we felt you may need.
Dave
AK Gas
This was my first time using this…
This was my first time using this company. ordered part on line which was easy to navigate.
My only grumble was I paid for next day delivery and it arrived a day late luckily the weather was warm and didn’t need the heating to work.
June 20, 2020
Unprompted review
Reply from AK Gas Appliance & Spares Ltd
Hi Pauline
Thanks for your feedback it is so appreciated and I hope your boiler is now back up and running. I understand your delivery was a day late but this was down to the couriers. We sent the part out on a next day delivery but unfortunately because of covid 19 and the pressure the couriers were under due to staffing issues resulted in a delay of 24 hours.
I hope you would use us again!
Dave
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