Ordered 2 items, got told they’d secured goods and they should be sent out along with a preorder in April. Now in July, no items, no communication, emailed and reach out on social media. Having to c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've ordered from this company before. And I've only received one order perfectly on time. The rest of the orders have come late, but I was able to be told why for just one of them. One of the orders... See more
I can’t recommend this company enough! Placing an order is easy and I got confirmation straight away! I realised I wanted something else and emailed akibashi and my question was answered immediately a... See more
I pre-ordered a Dio Brando Nendoroid through here back in May and although it got delayed a few times, the good folks at Akibashi have been really helpful in keeping me informed of when it would be... See more
Company details
Written by the company
Akibashi is an online store that provides awesome anime and manga merchandise that ranges from Good Smile Company figures to a variety of merchandise that spans from many different Anime and Manga series as well as gaming franchises.
Contact info
United Kingdom
- info@akibashi.co.uk
- akibashi.co.uk
Banging stuff would definitely buy…
Banging stuff would definitely buy again might put one of the characters in the "jar"
Excellent service
I just got one of my orders, and I’m happy to say I have more on the way later in the year! Considering the situation with Covid the shipping was surprising fast, and my actual order was in perfect condition. The box was a little torn up, but that’s just how it is with shipping, and it had no impact on the thing I actually ordered (which was packed securely). No problems overall!
Amazing ⭐️ ⭐️⭐️⭐️⭐️
They were really good. I pre ordered a figure and it arrived very quickly after the release date. It was very well packaged and came with branded tissue paper which was cool. Will definitely order with them again.
Perfect as always
Perfect as always. Secure packaging and super fast postage! Very communicative to let you know what is delayed and why due to the ongoing covid/Brexit delays.
Great Store for Anime Merch
Ordered two figures from them and they are perfect! The shipping was quick and the figures are exactly as described. Thanks!
Best Place for Figurines!
I always buy my Figurines from Akibashi! Such a great service, the delivery is always prompt and there is clear care taken by Akibashi to ensure my orders are well packed.
Would 100% recommend!
Excellent service and packaging
Fair pricing, quick dispatch and great packing. Goods arrived safe and sound.
Thank you 🙂
Trustworthy, and amazing!! Just Amazing!!!
This is my first time ever using one of good smile company’s partner shops, and I am so happy!!! In the past I’ve always used eBay but have recently been scammed on there so thought I would try somewhere different! After reading all the reviews for Akibashi I thought I would give it a try, and I was not disappointed!! I had been looking for Inosukes nendoroid and everywhere else was sold out, and found him on here, he was also a very good and reasonable price!!! Delivery only took 3 days, 3 days!!!! And the nendoroid was perfectly protected in loads of bubble wrap to keep it from getting damaged! The nendoroid is also 100% genuine and authentic! I could also track every step of the delivery so I knew when it would be delivered! Thy even had wrapped the nendoroid box in a tissue paper with their logo on which I thought was super cute! Wish I could attach photos to show. This will now be my go to place to shop for figmas and nendoroids! I am honestly so happy and can not praise this store enough!!! Just wish I had discovered them sooner 😂
Amazing customer service highly recommend!
I preordered the Nendoroid Doll Hatsune Miku, not too long before the eta point I found out that I was suddenly moving so I contacted the shop and the address change was no problem, contacted them again as my tracking app was saying that Miku was out for delivery in a location no where near my house and they sent me a tracking link that said where I lived.
Absolutely amazing service and Miku arrived safe and sound.
there was a delay in shipping my item…
there was a delay in shipping my item (outside of the site's control) but communication was superb at all times. excellent service
Hard-to-find Nendoroid at a Normal Price?
I was absolutely shocked when I found the Nendoroid I've been looking for for months on this website, and even more shocked that it was listed for its retail price. I bought it so quick. I thought it must've been fake, but lo and behold, it arrived (and in only two days!) and looks perfect. I am so happy I got what I've been looking for. It was a gift for my boyfriend, and he is really happy with the figure. Thank you guys so much!
Fast delivery, great product
The product arrived very quickly, packaged very securely, and exactly as pictured and listed. Overall, very happy with this shopping experience, I will definitely be buying again in the future!
Good service and communication
The package arrived late (due to ongoing brexit issues, out of control of the seller), I was updated throughout the process and I have been happy with service.
Reassuring service in uncertain times
From alerts on the items page, to the various update emails sent they were honest, pragmatic & polite about how the covid holiday period was going to effect delivery. Despite it being largely out of their hands they were apologetic for the wait and explained the state of the situation with each update. I was never concerned for my package and it arrived in good condition in the time frame estimated.
Brilliant site!
Shipped fast, packaged lovely and came as described. Will be purchasing from them again.
Ordering was easy and delivery was very…
Ordering was easy and delivery was very quick.
Absolutely brilliant as always
Absolutely brilliant as always. My 3rd purchase from this company and I can’t fault the service or products at all. Items are always well packaged and tracked.
4th review in 2 years
Yet again, I can't fault the service provided by Akibashi. I ordered the item on 28th December and it shipped 24hr tracked the next day. It arrived within 48hrs, but it's a busy time of year and there's been a lot of delays recently, so really, I'm surprised it didn't take longer. The item itself was very safely packed, as usual, and in immaculate condition. Thanks so much!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








