House, Home and Garden Reviews 570

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

It was faulty one flower isn’t secured and as it’s a present I feel I can’t give it well I got delivered a new one within a couple of days ! So I’m super happy it’s a lovely item and so much dearer on... See more

Company replied

Rated 5 out of 5 stars

The website is easy to navigate and ordering very straight forward. What sets this company above its peers for me is the fact they have all the systems in place to send gardening products to Northern... See more

Rated 5 out of 5 stars

Best price I found online for the bedside tables I ordered and dispatched so quick. Was a bit nervous ordering from an unknown website but my nerves were unnecessary as it went smoothly and the tables... See more

Rated 5 out of 5 stars

Ordered 4 bags of Melcourt composted fine bark. Great quality product. No problems with delivery (DHL). Arrived next day. Driver offered to carry items to the garden. Good comms re delivery.... See more

Company details

  1. Garden
  2. General Store

Written by the company

House, Home & Garden is the evolution from where it started as AK Kin Garden Supplies in 2019. Originally a gardening sundries supplier, we kept adding to our product ranges which lead to adding homeware products to our portfolio. At House, Home & Garden we aim to continuously increase our product ranges for both inside and outside spaces of your home. Our biggest aim is to provide great products at amazing prices along with the best service. Owned & run by brothers Adam and Karl we are a family business. Our customers are at the heart of everything we do, so you can rest assured you will always receive the very best service from start to finish.


Contact info

4.8

Excellent

TrustScore 5 out of 5

570 reviews

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Rated 5 out of 5 stars

Happy gardener

From ordering item and delivery was so quick. Excellent service, excellent price, will buy again. Thanku to the team from a happy gardener.

March 1, 2024
Rated 5 out of 5 stars

Excellent service

I just wanted to say how helpful Karl was ensuring I had a prompt delivery of fresh compost (among other things). I am very impressed indeed by the service and products.

March 6, 2024
Unprompted review
Rated 1 out of 5 stars

The collection process through Amazon…

The collection process through Amazon was far too complicated and not like other collection pickups. I do many pick ups and they are simple and quick. I will not use this again.

February 5, 2024
House, Home and Garden logo

Reply from House, Home and Garden

Hello and thank you for your feedback.

Was this intended for us, as you placed your order via our website, not Amazon and I do not believe you have requested for your order of Strulch to be collected?

Kindest regards,
Karl.

Rated 5 out of 5 stars

Prompt service and very helpful

Prompt service and very helpful. I made an error on my order; they were very happy to help resolve the issue and rearranged delivery quickly and without quibble. I would definitely recommend them.

February 4, 2024
Rated 5 out of 5 stars

Great customer service

I ordered what I thought was a peat free compost but on receipt I saw that it wasn't quite what I had ordered (although it was the same brand). I raised this with the company by email and Karl responded very quickly and courteously - offering me a refund or a replacement product (turned out it was an issue with a webpage having the wrong information which they have amended). I opted for a replacement and received it within a couple of days. I really can't fault their customer service and on this basis I would happily buy from this company again. Prices were the best for the products too.

January 24, 2024
Unprompted review

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