AKNZ Reviews 80

They didn't even sent the item. More than a month later and 2 emails, still no response.
Avoid

No stars rating if it was possible
Placed an order for £200 which never arrived so decided to go to their premises only living 10 miles away from the address they have advertised on their website, when i arrived the guy on the front desk told me that he had worked in the building for many years and that company had never owned offices there 🤬lwas lucky my credit card company refunded me the money back
PLEASE DO NOT USE THIS COMPANY AND GET SCAMMED YOURSELVES

Absolute Scam - This company should be shut down.
Placed order on 29/9/25 and paid £322.98. Received email confirming order and receipt of funds then nothing. Unable to contact by phone and no response to emails. Fortunately for me Pay Pal got involved and returned my money. DO NOT USE THIS COMPANY

Absolute scam. No product and no way to contact them in a way they have to respond. Disputed through PayPal - hopefully they will eventually stop this company from using their services.

Never had an issue always received my order but I ordered nearly a week ago an this time I didn't receive my order ive tried phoning says line busy ive emailed and messaged on Facebook and dont get any response never again will I order from them

Would say zero stars if that was possible
Do not think this company are trading any more!
Ordered lights which have not arrived
All correspondence to them has been ignored and their phone is constantly engaged
Would not recommend
My reimbursement of money is now in the hands of my credit card company

Why is this government allowing this company to get away with robbing the British people like this this company are scamming and robbing customers there must be a law to stop this kind of thuggery theft from happening how can we the people who have been scammed robbed treated very badly get this company jailed

I ordered three jars of Manuka honey and never received any dispatch update. I emailed the seller four days later, but got no reply. Waited another four days—still nothing. In the end, I had to open a dispute with PayPal. Extremely disappointing experience. This is a seller to avoid at all costs.

Wrong order sent, not answering the phone seems to be disconnected or not genuine?
Tried to return item immediately and a refund no response to many emails but still taking orders???
The only option left is to try through the credit card company.
I wish I had read trustpilot first as they seem a scam company.

Avoid this company like the plague.
I ordered a bread bin online for next day delivery which they acknowledged.

I've heard nothing since despite my attempts to phone (permanantly engaged), email and use their online contacts, none of which they respond to.

What can I say that hasn't been said previously. By ordering anything from this company, you may as well throw your money out of the window. Product never arrives and there's no communication. Shame on these people. May karma catch up with them, it usually does.

Scam site, products don't arrive and no communication from AKNZ.

DO NOT USE THIS COMPANY - They are fraudulent scammers & have scammed my elderly father out of £350. No TV ever arrived & ZERO comms from the company. How they are still allowed to trade or advertise is beyond me. Never answer any calls or emails & ALL social media pages are ‘comment free’. Trading standards have been informed & the PayPal fraud team

We have placed an order with this Scam Company one month back. We have never received the order and couldn't get in touch with Customer Service to solve the issue. There is a phone number which is never available and they never replied to our emails. After one month we received an email saying that the refund has been processed, but that never happened. We are looking to get this to the Small Claim Court attention. Avoid at any costs!!!

Update from last week. Still no goods or communication, raised dispute with credit card company and refund now in progress. The company look professional, they are anything but. DO NOT USE

Order 3274

Ordered samsung monitor (£350) with next day delivery. Confirmation email received but nothing else. 1 week later, no item and no communication. No reply to emails and no one answering the phone. Now having to go through my bank for a refund. Please don't make my mistake and use this company.

no product, no communication, ended up refunded by PP thankfully.. AVOID

Delivery was due 2-3 days after placing my order on 14th Aug. 27th today and still no update. I’ve emailed them twice and despite saying they will respond in 24 hours, still heard nothing.

It’s worth paying a few pounds extra and going to a reputable company.

Will now go through credit card provider for a refund. Very disappointed.

Placed an order and after 2 weeks I hadn't heard anything despite me contacting them via their website. It was only after I raised a Paypal case that they replied to my message and sent the order out. Then when it arrived it wasn't what I ordered. I decided to write it off rather than try and deal with a return that will no doubt be another nightmare. Avoid at all costs.

The order was supposed to be dispatched in 1-2 working days. It was placed on the 13th of August (order 3220), as of August the 21th, no news from the company, and of course no delivery.
I sent an email on the 19th, and contacted them directly on their website. They promised to reply every enquiry within 24 hours, and again, as of the 21th, no reply of any sort. I wish I could cancel the order, but even that is probably going to be problematic, since they don't reply to you!
Truly shameful, of course I will avoid in the future, I am now trying to recover at least my money. Surprising they are still in business with all these negative reviews all pointing at the same level of unreliability.