AL Sydbank Reviews 

God service & nem at komme i kontakt med.

My “18-29” account was for no reason and without any notification changed to a “basic” account, despite me being only 26 and having lived in DK for the last 5 years. The fees linked to the account weren’t outrageous, but I am dissapointed with the inability to explain why it happened. Going to change the bank as this is unacceptable.

THIEFS!!!
1 month after i left this feedback i have all my accounts moved away from Sydbank. The only thing left is an aldersopsparing account which i never asked for and have never used. I asked Sydbank to delete this account to which they replied "det koster 1000kr at ophæve kontoen".

Firstly I wrote in english, why are you able to read English but refuse/unable to reply in English??? Secondly, 1000dkk to delete something i never wanted/asked for or used????? 1000dkk, are you serious???? This is blatant theft! This is a perfect example of sydbanks "customer service".

"Hvad kan vi gøre for dig" Delete my account and dont steal my money!!!!!!

NO CUSTOMER SERVICE! Dont waste your time with them just go to nordea or any other bank.
They have no english speaking workers, they are not interested in seeing what they can do to keep you as a customer. You can only have 1 account with the negative interest on meaning that i had to pay negative interest on my private and savings account as it was on my budget account i had this "100,000 negative interest free" on.
When they're told that a customer is thinking of moving to another bank thier worker says, "that's fine, you need not give an explanation, good day to you." They were not interested in keeping a longterm customer at all!
They make decisions on customers behalf instead of asking what the customer would like to do, resulting in them keeping "pant in my house" once the loan was paid off.

Sydbank slogan is "hvad kan vi gør for dig"....SERVE YOUR CUSTOMERS in between filling your pockets with OUR hard-earned money💰

Now I know I live in denmark and although I have a good understanding of the language, my first language is English so for me to understand properly I'd like to speak English. Unfortunately there is no option for that in Sydbank.

The list of problems and mistakes go on and I don't know what more to say apart from STAY AWAY FROM SYDBANK!

Super god. 🎄🎄

Bought my flat through vestjysk and my advisor Kristen Lauridsen is always there to help and be reachable. I got a good deal too compared to big banks.

I recently contacted the bank to request setting up a business account for my current business (which they failed to do long time ago without informing me).

After initial email correspondence with various representatives over the period of two weeks time and sending the preliminary paperwork, a representative confirmed they will contact me.

During the telephone conversation, in a rude tone, they insisted that I need to have a business bank account with them (if they kindly approve it) and otherwise they are blocking my current account. To my request for providing any written rule they are guided by, the person responded they would not provide it.
Furthermore, to my request to come back to me with all those revelations in writing, the person refused again, which sounded like a case of an uninformed and unprofessional rep protecting themselves. They also had no idea what happened with my paperwork and they were clumsily trying to lie about it.

So currently, I do not know why or when my account will be blocked, and only because I decided to clean up their mess. Nor I received any correspondence from them since.

To that moment, I was rather happy with the service, but if the they treat long-term customers this way, I advise everyone to stay away as far as possible.

I will be moving to another bank very very soon.

the worst bank that exists in denmark, if you are a foreigner, avoid this bank from a distance, the answer to each question is waiting 2 weeks because for you foreigners are still busy, simple discrimination

super god service

The best bank which I ever had with very helpful and friendly personal

Local yet International :)

They are good at handling customers and very good service.

Always willing to help , you could not find a better bank

God rådgivning

Worst bank ever in terms of customer service. After more than a week of answering questions and repeatedly requesting to enable the 'udlansdke betaling' via netbank, I'm not allowed to transfer my own money to my family in home country without even providing any reason. On top of that I have been advised to use another bank to transfer the amount! Crazy!

One of the worst experiences I have had with a bank in terms of becoming a customer. In NO way flexible to desires. Condescending and will never help me when I call in and want guidance / help for unforeseen bills and problems. I am switching to Danske Bank now.