I can’t recommend Alan Quine Limited highly enough! Every time I’ve had an issue with my car, the team have been incredibly helpful, professional, and quick to sort the problem. Nothing ever... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Can’t recommend highly enough! I have been to Alan Quine on two separate occasions recently and both times I have been so impressed with the customer service! The staff go out of their way to be as he... See more
Company replied
Alan Quine have surpassed themselves in their Customer Services once again. Saturday evening I realised that my vehicles lights had been left on over 24 hours. Flat battery and my Fob wouldn’t op... See more
Company replied
Excellent customer service from Alan Quine Limited. Called the AA out, no lights on car, AA confirmed new battery needed. I rang Alan Quine, explained situation and within half an hour, they came out... See more
Company replied
Company details
Written by the company
We are a motor factors store selling car parts, tools and accessories. Our company has been established for over 35 years. We supply parts and accessories to the trade and general public 7 days a week in store and on line. We offer free local deliveries and global distribution through our partner distributors.
Contact info
253-255 Parr Lane, Unsworth, Bury, BL9 8LX, Manchester, United Kingdom
- 01617965797
- info@alanquine.co.uk
- alanquine.co.uk
4.5
Excellent
44 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I can’t recommend Alan Quine Limited…
I can’t recommend Alan Quine Limited highly enough!
Every time I’ve had an issue with my car, the team have been incredibly helpful, professional, and quick to sort the problem. Nothing ever feels like too much trouble for them, they always take the time to explain things clearly and make sure everything is fixed properly.
The customer service from all the assistants is genuinely outstanding. They’re friendly, knowledgeable and you can tell they really care about helping their customers rather than just rushing you in and out. It’s such a relief to have a shop like this you can trust.
I went into today as my daughter hit my wing mirror and they fixed straightaway .
If you’re looking for a reliable, honest place to take your car, I would absolutely recommend Alan Quine Limited. Fantastic service every time! ⭐⭐⭐⭐⭐
March 7, 2026
Unprompted review
Reply from Alan Quine Limited
Thank you so much for taking the time to share such a wonderful review. We’re genuinely delighted to hear how consistently positive your experiences with us have been. The team works hard to make sure every customer feels supported, informed, and confident in the work we do, so your comments about our professionalism and clarity really mean a lot.
We’re especially pleased we could help you quickly with the wing mirror, little unexpected mishaps are stressful enough, so we’re glad we could get you back on the road without any hassle.
Your trust and recommendation are truly appreciated. We’re always here whenever you need us, and it’s a pleasure to look after your car.
Thank you again for your kind words and continued support. From all the team at Alan Quines :)
Excellent customer service
Excellent customer service from Alan Quine Limited. Called the AA out, no lights on car, AA confirmed new battery needed. I rang Alan Quine, explained situation and within half an hour, they came out with new battery and fitted it.
September 10, 2025
Unprompted review
Reply from Alan Quine Limited
Thanks for the shout-out!
When the AA confirmed your battery had clocked out, we knew it was time to step in and play hero. No lights? No problem. We pride ourselves on being faster than your kettle boils and we’re glad we could get you sorted within the half hour. Thanks for trusting Alan Quine Limited to bring the spark back. If your car ever throws another tantrum, you know who to call.
The Alan Quine Team 🔧⚡
5 Star Service
Alan Quine have surpassed themselves in their Customer Services once again.
Saturday evening I realised that my vehicles lights had been left on over 24 hours.
Flat battery and my Fob wouldn’t open the doors. Visited Alan Quines Sunday morning.
Within 15 minutes they visited my vehicle and rectified the problem.
Thank you so much.
I am very grateful.
August 9, 2025
Unprompted review
Reply from Alan Quine Limited
Lights on, battery off—classic weekend plot twist!
Thanks a ton for the glowing review (pun intended). We’re just glad we could swoop in and save the day before your car decided to ghost you completely. Sunday morning rescues aren’t in the manual, but hey, we like to keep things exciting.
Really appreciate your kind words—it’s customers like you that make it all worthwhile.
Cheers,
The Alan Quine Team
Excellent Service from Experts
Contacted them today because I was having a problem with my car battery. Tested my battery and, as my car has very low mileage, gave me some useful advice about how to manage that situation. Good old fashioned service from people that know their business.
May 7, 2025
Unprompted review
Reply from Alan Quine Limited
Hi Chris, Thank you for your fantastic review! We’re glad we could help with your battery issue and provide some useful advice—keeping your car running smoothly is what we’re all about. We take pride in offering good old-fashioned service backed by real expertise, so it’s great to hear that came through in your experience. If you ever need anything else, we’ll be here, ready to assist. Safe travels!
Can’t recommend highly enough
Can’t recommend highly enough! I have been to Alan Quine on two separate occasions recently and both times I have been so impressed with the customer service! The staff go out of their way to be as helpful as possible and are all very friendly and approachable. Shop is always well stocked and very reasonably priced, especially compared to places like Halford’s. I left the shop smiling because the staff made my day a bit easier.
February 13, 2025
Unprompted review
Reply from Alan Quine Limited
Thank you so much for your fantastic review! We are thrilled to hear that you've had such positive experiences with us at Alan Quine Ltd. Our team takes great pride in providing exceptional customer service and it's wonderful to know that their efforts have made a difference to your visits.
We are also delighted that you found our shop well-stocked and reasonably priced. Your kind words mean a lot to us and motivate us to continue delivering the best service possible. We look forward to welcoming you back soon and making your day a bit brighter again!
Best regards, The Alan Quine Team
Amazing service today
Amazing service today, car battery fitted at my home address, no extra charge for fitting at home.
What great customer service.
February 3, 2025
Unprompted review
Reply from Alan Quine Limited
Hi Thomas, Thank you very much for your feedback and the 5 stars, it is very much appreciated. I will pass on your comments to the lads. We're happy we could help you out.
Sold Me Faulty Turbo
A couple of months ago, I purchased a turbo from this company for my Range Rover Sport. After installation, the turbo turned out to be faulty, producing a loud whistling noise. I had to remove it and reinstall my original turbo after having it professionally remanufactured. This process was incredibly expensive, as anyone with a Range Rover Sport L320 knows it requires separating the chassis from the body.
I returned the faulty turbo to the company, and after waiting a week and a half, they claimed there was nothing wrong with it. This was shocking to me because the whistling noise disappeared as soon as I reinstalled the remanufactured original part. When I requested a refund, they rejected my claim, despite advertising a “No Quibble Warranty” for 12 months, which promises hassle-free returns and refunds. Conveniently, they stated the turbo I purchased was not covered under this policy.
Now I’m left with a turbo I can’t use, and it has cost me both time and money. It doesn’t matter how they respond to this feedback—like many companies, they will insist they are in the right, leaving regular customers like us out of pocket. My advice: don’t buy turbos from this company!
November 30, 2024
Unprompted review
Reply from Alan Quine Limited
Hi Gyunay,
Thank you for your feedback.
Upon thorough investigation, the turbo was returned to the manufacturer, who found no fault with the unit itself. It was determined that the damage was caused by incorrect installation.
We would like to clarify that the "No Quibble" warranty is offered by the manufacturer for commercial vehicles and only applies to manufacturing defects. Your vehicle does not fall under this category, and the issue was not due to a manufacturing fault.
We regret that you have faced inconvenience and financial hardship; however, the situation arose from customer negligence, not from any fault on our part or the manufacturer's. We have communicated these details to you on multiple occasions.
We appreciate your understanding and wish you the best in your future endeavors.
Needed a new headlight bulb and called…
Needed a new headlight bulb and called into the shop to see if they could help me, not only did they have one they also fitted it for me.
The cost of this service was more than reasonable and the service supplied was excellent
October 29, 2024
Unprompted review
Reply from Alan Quine Limited
Hi Bryan, Thank you very much for the review and the 5 stars. We're happy we could help you out and save you some money as well. I'll pass on your comments to the team and we hope to see you again soon.
Reply from Alan Quine Limited
Hi Paul, Thank you for the review and the 5 stars it is very much appreciated.
Non arrival of item
I ordered these ramps a couple of weeks ago and they still haven't arrived, despite the tracking checker continually telling me that they are in transit.
October 13, 2024
Reply from Alan Quine Limited
Hi Mark, Thanks for the review. You ordered the item on Friday the 4th October and it was despatched on Tuesday the 8th October, a slight delay of which you were informed. It was delivered to you on Tuesday the 15th October. Maybe you should be leaving your review on the couriers website not ours. As stated on our website we have no control over the couriers.
Ordered online, collected in store
Ordered online, easy process. Collected from store, picked up other items too, they stock everything for cars! Lovely staff, friendly and helpful. Highly recommended.
June 3, 2024
Reply from Alan Quine Limited
Hi Elizabeth, Thanks very much for your order and we glad you enjoyed your visit to our shop. We hope to see you again soon.
Reply from Alan Quine Limited
Hi, Thanks very much for a great review. We're happy we could help and look forward to you shopping with us again soon.
Reply from Alan Quine Limited
Thanks very much.
Great service with very helpful staff…
Great service with very helpful staff and a great price for my goods!
April 2, 2024
Reply from Alan Quine Limited
Hi Alan, Thanks very much for the review and the 5 stars, we really appreciate it.
fast despatch good customer response
rapid response when only half of my order was delivered, Royal mail fault. reply to my emails quickly and offered replacement or a refund. replacement delivered promptly by different courier.
March 11, 2024
Reply from Alan Quine Limited
Hi Alan, Thanks very much for the review. I don't think we'll be using Royal mail again!
Does what it says on the tin
Item ordered arrived in good time as described on the website and intact.
February 27, 2024
Reply from Alan Quine Limited
Hi Mike, Thanks very much for the 5 star review & we're very happy your mirror arrived in one piece! Happy motoring :)
Ordered turbo cleaner and recieved in a…
Ordered turbo cleaner and recieved in a few days, overall good experiance .
January 29, 2024
Reply from Alan Quine Limited
Hi Paul, Thanks very much for the great review.
Popped in for a new wiper blade
Popped in for a new wiper blade. 5 minutes later came out with a new wiper fitted at no extra cost which is amazing as I had no clue how to do it !
Lovely friendly service. Definitely recommend
Thank you
Suzanne
February 3, 2024
Unprompted review
Reply from Alan Quine Limited
Hi Suzanne, Thanks for the great review, it's always nice getting great feedback from customers old and new.
Reply from Alan Quine Limited
Thanks very much :) We hope the Soft99 products meet your expectations and you'll shop again with us soon.
Cannot fault the team at Alan Quines
Cannot fault the team at Alan Quines. Popped in for some new wiper blades which were not only supplied at a competitive price they also fitted them free of charge.
Always willing to help out a damsel in distress
December 19, 2023
Unprompted review
Reply from Alan Quine Limited
Hi Julie, Thanks very much for the review and we were happy to help as always.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.