Alan Quine Limited Reviews 

44
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I can’t recommend Alan Quine Limited highly enough! Every time I’ve had an issue with my car, the team have been incredibly helpful, professional, and quick to sort the problem. Nothing ever... See more

Company replied

Rated 5 out of 5 stars

Can’t recommend highly enough! I have been to Alan Quine on two separate occasions recently and both times I have been so impressed with the customer service! The staff go out of their way to be as he... See more

Company replied

Rated 5 out of 5 stars

Alan Quine have surpassed themselves in their Customer Services once again. Saturday evening I realised that my vehicles lights had been left on over 24 hours. Flat battery and my Fob wouldn’t op... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service from Alan Quine Limited. Called the AA out, no lights on car, AA confirmed new battery needed. I rang Alan Quine, explained situation and within half an hour, they came out... See more

Company replied

Company details

  1. Car Accessories Store

Written by the company

We are a motor factors store selling car parts, tools and accessories. Our company has been established for over 35 years. We supply parts and accessories to the trade and general public 7 days a week in store and on line. We offer free local deliveries and global distribution through our partner distributors.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

44 reviews

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4.5

All reviews

(44)

1 review in the last 12 months

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Rated 5 out of 5 stars

Fitted my battery and wipers with no…

Fitted my battery and wipers with no additional cost. It was complicated as bmw series 2 but they did this no problems and saved me loads of money. Highly recommend! Great group of men.

November 27, 2023
Unprompted review
Alan Quine Limited logo

Reply from Alan Quine Limited

Hi Beverley, Thanks so much for the review and the 5 stars. We're happy we could help and get you back on the road again :)

Rated 5 out of 5 stars

Worth buying online

Found exactly what I wanted on the website. The ordering and payment process was easy. I opted to click and collect which was very convenient for me. Alan Quines messaged to say my order was ready for collection, when I collected it I was delighted to find that the item was cheaper because I'd ordered online.

November 17, 2023
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Reply from Alan Quine Limited

Hi Barbara, Thanks for the 5 star review and we're happy that you found our new service helpful, convenient and cheaper, plus you didn't have to queue :) See you again soon.

Rated 5 out of 5 stars

New car battery

Car battery tested and found to be failing. New Varta battery expertly fitted at a much better price than the multiples. Thanks AQ, shop local!

October 9, 2023
Unprompted review
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Reply from Alan Quine Limited

Hi David, Thanks very much for the review. Happy we could help and we look forward to seeing you again.

Rated 5 out of 5 stars

I have given you 5 stars as I hope this…

I have given you 5 stars as I hope this will prove to be true. We haven't had a chance to use it yet as the British summer hasn't yet arrived! Thanks for the prompt delivery.

April 5, 2023
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Reply from Alan Quine Limited

Hi Jenny, Thank you for the 5 star review. We've put an order in for extra sunshine this year but judging by the fact we had to de-ice our vans this morning we think the order may have gotten lost.

Rated 5 out of 5 stars

The best around!

You don’t get many like Alan Quine anymore. What a great set of lads, sorted my wipers out within minutes and even offered a brew whilst I waited!

Make this your first choice when you need anything for your car!

January 18, 2023
Unprompted review
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Reply from Alan Quine Limited

Justine,
Thank you for the recommendation! We really appreciate your feedback. We pride ourselves on providing great service to our customers, and I'm glad to hear that we did the same for you.
Please know that if there is anything we can do to make your next visit even better, please let us know – just drop a line to info@alanquine.co.uk.
All the best!

Rated 5 out of 5 stars

Nobody does it better.

Called in with my daughter’s Fiesta as one brake light bulb had failed. Within 15 minutes the bulb was replaced and I’m relieved as my daughter was driving back to London tonight. Great friendly service. Couldn’t ask for for better.

February 16, 2023
Unprompted review
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Reply from Alan Quine Limited

Hi Nicholas,
Thank you for your generous review. We are glad to hear that our team was able to help remedy the situation and get your daughter back on the road within 15 minutes. Thanks again for taking the time to share your experience with us, and we hope you visit us again soon!

Rated 5 out of 5 stars

Excellent shop

Been using Alan Quines for a number of years and always found them to be really helpful and friendly. They go out of their way to help you. Young son has now started driving ( and crashing/ scratching / scuffing ) his own car and he enjoys going into Quines for advice , help and a bit of banter.
Really good shop.

February 13, 2023
Unprompted review
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Reply from Alan Quine Limited

Hi Phil, Thanks for the great review. We all feel very old now our customers children are using us!!

Rated 5 out of 5 stars

Incredibly helpful!

An amazing shop, very knowledgeable and helpful staff. Nothing is too much trouble.

February 13, 2023
Unprompted review
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Reply from Alan Quine Limited

Hi Margaret, Thank you so much for the 5 stars and review we really do appreciate all the feedback we get.

Rated 5 out of 5 stars

Been going there 35 years or so

Been going there 35 years or so. Always been the most helpful staff, best by far in the area
.

February 12, 2023
Unprompted review
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Reply from Alan Quine Limited

Hi Darren, thank you so much for the 5 stars and great review... You were comimg here whilst I was still at school hahaha....

Rated 5 out of 5 stars

Excellent local car parts shop!

Great set of guys, nothing is too much trouble and even fit your purchase for you! Prices are good and quality excellent. Good laugh while you are there too! Well deserved 5 stars!

February 3, 2023
Unprompted review
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Reply from Alan Quine Limited

Hi Baz, Thank you so much for a great review we really do appreciate it. We did have a lady in on Saturday saying the entertainment is that good here we should have our own TV show..... watch this space....

Rated 5 out of 5 stars

Great service

Great service, friendly, helpful, nothing is too much for them. Give them a go and prove me right. Thanks guys at Alan Quine ⭐️⭐️⭐️⭐️⭐️

February 12, 2023
Unprompted review
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Reply from Alan Quine Limited

Hi Terence, Thank you so much for the great review and the 5 stars, we really do appreciate it.

Rated 5 out of 5 stars

Amazing Cust Serv

Went in to buy a headlight bulb and before asking for payment asked if I wanted it fitting - after being delegated Andy left his brew and fitted the bulb in mins. Fantastic cust service and bunch of guys

February 10, 2023
Unprompted review
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Reply from Alan Quine Limited

Thanks Liza, it's very much appreciated getting such a great review. I'll pass on your thanks to Andy as well.

Rated 5 out of 5 stars

Honest

Went in yesterday for a new headlight bulb and new spare key for my car as when we replaced the battery it still wouldn’t work.

Turns out the headlight was just a loose wire and my broken key was just a dodgy battery.

This staff are so friendly and honest. I wouldn’t hesitate to use them again.

December 30, 2022
Unprompted review
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Reply from Alan Quine Limited

HI RockyMen, Thanks for the 5 stars and we're happy we could help and save you a few quid as well.

Rated 5 out of 5 stars

Great product Super Fast Delivery

Great product - amazingly fast delivery!

December 30, 2022
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Reply from Alan Quine Limited

Hi Chriss, Thank you very much for the 5 stars. We were a bit worried about you getting it with the postal strikes being on but we're glad it arrived quickly and you're happy with the product.

Rated 5 out of 5 stars

Professional service

I find the company's online ordering process is user friendly. I live in Canada, however the delivery is super fast. Thank you so much!

December 2, 2022
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Reply from Alan Quine Limited

Hi Gary, Thank you for the great review. We were as surprised as you at the speed it got you!! We were thinking of bringing it ourselves next time, we could do with a holiday :)

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