this company ( alba cars ) are fraudsters and scammers
DO NOT GET SCAMMED, this company ( alba cars ) also using the name CHEAP CAR HIRE MALAGA are scammers, when I got on their website, they originally offered me a TOYOTA AYGO and I specifically stated and requested in my emails to them that I wanted the TOYOTA AYGO. when I got to Malaga airport and left the arrivals area NO one was waiting for us and when I called their number some old fat guy showed up and pretended to be helpful by taking my wife's luggage and lead us outside the airport and he informed us that the car was in the car park and he proceeded to do the paperwork on the sidewalk and charged my credit card, then he took us to the car park and showed me an OLD fiat punto and told me that there a fault where the boot warning light is continuously on and while we were loading our luggage he disappeared without letting us know , when I tried to start the car it would not start and kept on giving clicking sound ( either poor battery or faulty starter motor ), I was furious and did call them to report this crappy car and after several calls the same fat old guy showed up and after various tries he started the car and they accused me of not knowing how to start the car, I got angry and asked them to either provide me with another car or cancel the credit card charge, the idiot on the phone ( called sergio ) was very rude and told me that there was something wrong with my head, when I got angry and cautioned him not to be rude and that I would NOT let his guy leave and that I would call the police, they cancelled the credit card transaction. luckily I am very cautious person and alway have a second plan as insurance ( when I made the Initial booking, I had booked with two companies without prepayment or giving credit card details ) so I proceeded to the other company ( a legitimate company with shuttle bus ) and rented their car ( 18 euros extra for the entire 13 days duration ), they provided me with a brand new fiat panda and I am enjoying my holiday, when I get back to England I will be starting a campaign on social media to expose these fraudsters and make sure that no one gets scammed, also will be contacting the spanish embassy through their diplomatic channels to make sure that these fraudsters do not scam anyone else. DO NOT RENT FROM THEM, they are not a trust worthy.
August 16, 2022
Unprompted review