Albatross Tours Reviews 974

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, professionalism, and helpfulness, which significantly enhanced their travel experiences. Many people appreciated the well-planned itineraries, which included a good balance of popular tourist spots and lesser-known local gems, allowing for deeper immersion into the culture. The accommodation choices were frequently highlighted as excellent, often featuring unique and comfortable stays, and the included meals were generally well-received. Reviewers particularly enjoyed the longer stays in each location, which minimized packing and unpacking and provided ample free time for individual exploration. However, some people were dissatisfied with certain aspects, such as occasional disappointing meals at specific venues or hotels, and some accommodations not meeting expectations regarding comfort or plumbing. A few customers also noted issues with tour guides, mentioning instances where guides were perceived as unhelpful, repetitive, or lacking in communication, and some felt that certain day trips involved too much travel time on the bus. Additionally, there were comments about the quality of name tags provided and the lack of an initial mingling opportunity before the welcome dinner.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, particularly highlighting tour guides and... See more

Holidays

Clients share positive opinions on holidays, with many reviewers describing their trips as amazing and... See more

Location

Reviewers mention positive feedback about location, appreciating the selection of amazing destinations and... See more

Service

People report positive experiences with service, often describing tours as fabulous, amazing, and everything... See more

Quality

Customers consistently note positive experiences with quality, particularly regarding hotels and meals, which... See more

Reviews shaping this summary

Rated 5 out of 5 stars

- Good accommodation. Due to heat it would have been good if more inland hotels had pools. - Knowledgeable tour guide and excellent coach driver. - Stays of 3 to 4 nights at the one place we’re su... See more

Rated 5 out of 5 stars

My recent albatross tours trip to Italy was everything I expected and more. The TD was fantastic, was a font of knowledge and understood our Aussie humour. The accommodation was great (including a c... See more

Rated 5 out of 5 stars

Magnifico Spain and Portugal Yet another amazing trip with Albatross. We love the fact that the Tour Managers are so professional and perceptive. Darren Wheatley was outstanding! Fluent in Spanish and... See more

Company replied

Rated 5 out of 5 stars

What a marvellous to Schloss Hornberg with our amazing guide Darren. The hotel was stunning, and the visits to other towns were out of this world. Our guide was friendly, and extremely knowledg... See more


Company details

  1. Tour Operator

About Albatross Tours

Written by the company

Albatross Tours is a European tour operator based in Brisbane, Australia. Albatross Tours has been designing, creating and operating European escorted tours for Australians and New Zealanders since 1995. Offering longer stays in each destination, small group sizes and genuine inclusions, Albatross tours are jam packed with included excursions, entrances and feature dinners.

View Europe & UK Summer Tours

There is a magical winter wonderland out there waiting for you, filled with 'bucket list' experiences, amazing adventures and bursting with heart-warming festivities. Learn more about our European Christmas, New Year and Northern Lights tours

View European Festive Tours

As part of The Albatross Group the company manage in excess of 5,000 tour groups in Europe every year.

Albatross Tours - Come share our love of Europe

Written by the company

European tours designed especially for you
We offer unique European tour itineraries designed to suit the travel needs of you - Australians and New Zealanders, who travel halfway across the world, seeking a more authentic European travel experience.
Enjoy our relaxed, longer stays
Enjoy a leisurely and more sensible pace with 2, 3, 4 and even 5 night stays in each captivating city or region.
Exceptional value with no hidden extras
We guarantee there are NO ‘optional’ activity costs – even your ‘end of tour’ tips are included. View the outstanding value inclusions in each of our itineraries.
See more, experience more
Packed with fabulous local dining, high quality excursions, authentic activities and unique experiences - and they are all included!
'My Time' guaranteed
Your days are easier. With our sensible and leisurely pace, we guarantee your ‘My Time’ so you can relax and truly enjoy the destinations you have travelled so far to see.
Stay in unique accommodation
Stay in first class, character style accommodation in superb locations… maybe historic mansions, centuries old castles, palaces or beautiful chalet style hotels.
Experience you can trust
With 30 years of experience in successfully creating and operating market leading European tours, you know you are in safe hands.

Book your Europe/UK Summer or Festive Tour for 2026!

Book with confidence!

Book with confidence!
If you book and deposit on any of our tours, as long as there are 15 or more people travelling, our designated group departure, is guaranteed to travel, just look for the green tick next to your preferred departure date. For more information, download our digital brochure

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

974 reviews

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Rated 5 out of 5 stars

Grande Italy

I recently went on the Grande Italy tour. This was my 4th Albatross tour. I thoroughly enjoyed Italy. Helen Sheehan was the guide, and Fabio was the bus chauffeur. Helen was a fantastic guide and catered to everyone's needs and was friendly and well informed about Italy. Fabio was a great driver - very professional. I would recommend this tour.

June 4, 2025
Rated 5 out of 5 stars

Hotels

Hotels, number of nights in each and quality of tours and free time.
Fantastic Bonus was Darren & Yassin. They made any aspect of ther trip not a problem to deal with.

May 11, 2025
Rated 5 out of 5 stars

Sardinia and Corsica Bus Tour

I enjoyed my resent bus tour of Sardinia and Corsica. It was a very well-constructed tour bringing in many aspects of the local culture. Our tour director was fabulous and kept us on the move and on time always. Our accommodation was most satisfactory. My only complaint would be about the food, too much of it!! It is very nice to have their traditional dinners, but I found all the meals far too big.

May 25, 2025
Rated 5 out of 5 stars

Our trip of a life time.

Our trip of a life time.
Waited 20years for Italy.
Monica was amazing.
The group of 28 were like family.
The driver was superb.
What a planned well organised amazing accom.
Fantastic food.
We could not have planned it better.
Maybe a little expensive but worth every penny plus more.
Treated like royalty.
Amazing places,planned perfectly.
I think you can see we enjoyed the trip of our dreams.
Thank you Monica for being special.
You were fantastic.
We loved every day.
Thank you team for the happiness shown by all.
Didn't want to finish but real life goes on.
Happy chippies, go Albatross.
Waiting for the next one.

May 7, 2025
Rated 5 out of 5 stars

A Great Trip

The group of people I travelled with, the places we visited, with the exception of Panarea and Stromboli islands, were most interesting, and the periods of 'My Time' were much appreciated. Our Tour Director, Misia, was most knowledgeable as were the local guides in various towns. We could have had at least one extra day in Valletta as there was so much to see.

May 20, 2025
Rated 5 out of 5 stars

Experts in the Trade :))

I loved the choice of Itinerary...the places we visited were amazing. I also appreciated the fact that we stayed more than 1 night in all the towns where we had accommodation. The accommodation choices were superb from Castlebrando perched high up on a hill, to a beautiful waterfront hotel in Stresa and the divine white palace on the Amalfi coast...the list goes on. Our tours with local guides and meals were also first class. ALBATROSS TOURS will always be my choice.

June 7, 2025
Rated 5 out of 5 stars

First time in Europe.

First time in Europe & this was a grrat first experience travelling with Darren & Yassin. They were perfect hosts and opened my eyes to magnificent Spain & Portugal.
Full days of exploring & learning was balnced with enjoying the sights, food & customs of the locals.
Even those fellow experienced travellers commented on how good Darren, Yassin & the tour structure was - so I feel privileged to have had this life changing experience.

May 11, 2025
Rated 5 out of 5 stars

Italian Grande Tour is exactly that!

- Good accommodation. Due to heat it would have been good if more inland hotels had pools.
- Knowledgeable tour guide and excellent coach driver.
- Stays of 3 to 4 nights at the one place we’re superb with day trips from those points to major attractions. Saves packing up/unpacking on a daily basis which is appealing to tourists in our age group.
- Food generally good but disgraceful at venues in Montecatini and Minori.

May 28, 2025
Rated 5 out of 5 stars

Our Italian delight

Great tour leader who bent over backwards to make our whole day as pleasant and as smooth as possible. She was so “on the ball” with every little detail.
Our bus driver who squeezed his way perfectly in the hardest of streets/ lanes.
The tour was so much better than we expected with so much included, we were amazed.
Loved each new place we went to and all the hotels we stayed in.
Would go again in a heartbeat and highly recommended.

May 7, 2025
Rated 4 out of 5 stars

Wortwhile trip. Relaxed and good company.

Enjoyable trip. The guide (Gilberto) and The driver (Massimiliano) were excellent.
Accommodation and breakfast at Villa Margherita were suboptimal. They seemed not ready to receive guests (I think we were the first lot of guests, after the winter closure). The next hotel (Aemilia Hotel, Bologna) was excellent, the others were good to very good.

May 27, 2025
Rated 5 out of 5 stars

Italian Grande

Very inclusive tour, with a great group of travelers and a fantastic tour guide, Helen Sheehan, and a fantastic coach driver, Fabio.

June 4, 2025
Rated 5 out of 5 stars

Albatross Alpine Tour

Our whole Alpine tour was organised very smoothly. We had a fantastic Guide/Tour Manager in Ernst who was very knowledgable in events and history of the different places we visited. It is a tour which should be on your bucket list.

May 24, 2025
Rated 5 out of 5 stars

Informative tour director

Informative tour director , competent coach driver , good accommodation. Some included meals however weren’t up to scratch ( that needs to be addressed) . Staying 3-4 nights in one place very convenient.

May 28, 2025
Rated 5 out of 5 stars

Great Sites and Local Tours

Tour was very well organised, led by a great guide who was extremely knowledgeable, helpful and considerate. All accomodation was of a very high standard in excellent locations. I would happily travel with Albatross Tours in future and highly recommend t(em based on my experience.

May 12, 2025
Rated 5 out of 5 stars

Magnifico Spain and Portugal Experience

The recent 18-day tour around Spain and Portugal was most enjoyable with our group of 25 proving to be friendly and fun. Our Tour Manager, Darren, was excellent and our coach driver, Yassin, was most competent - we were looked after very well by these friendly professionals. I was impressed by the interesting itinerary, the variety of local attractions and historical sites we visited, and also enjoyed the tour pace, which provided a good balance between sightseeing and free time to explore on our own. The hotels were great, and the included meals were generally good. I hope to enjoy another Albatross tour sometime in the future!

May 11, 2025
Rated 4 out of 5 stars

Some absolutely fabulous destinations…

Some absolutely fabulous destinations and some not so!

4 nights accommodation in Chianciano Terme was terrible, whilst the hotel itself was lovely including all of the historical art the location doesn't really lend itself to any 'My Time' as it's too far from anywhere!

Everything else was spot on.

June 3, 2025

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