Albion sales & Lettings Northampton Reviews 

116
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

This is another estate agent who discriminate between the rich and poor by opting to use a unfair third party referencing agency when they could use a much fairer agency. Another house I tried to view... See more

Company replied

Rated 4 out of 5 stars

Albion sales letting are such a professional helpful group of people. Their determination to give a tenant a stress free experience is without question. As the middle man between the land Lord and ten... See more

Company replied

Rated 3 out of 5 stars

Reported heating in bathroom not working more than 3 months ago, have send reminders, have called, nothing has been done! All other services are good, maintenance could be improved.

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Rated 5 out of 5 stars

Albion Sales & Lettings Northampton were brilliant! They were down to earth & honest with their valuation & advice on selling my property, which they sold straight away. They kept me up to date with a... See more

Company replied

Company details

  1. Real Estate Agents

Written by the company

An Independent Estate Agent and Letting Agent based in Northampton. 'Our Mission' - To make every customer feel like they are our only customer. From the very start we want to ensure that we offer you the best possible service that we can. We will guarantee that the service you will receive will be efficient, professional and friendly. We are a well respected and established Company and have a wealth of knowledge and experience in the Property Industry and we are heavily customer services focused, treating all of our customers on a personal basis. We will go the extra mile and put the personal back into letting your property. The majority of our new business is generated through recommendation, a trend we want to continue and we are an approachable family run truly independent Agent. As we are truly independent with our owner working in branch, decisions are made swiftly in house without an endless chain of command. Above all else we are honest and we genuinely care about each and every Landlord & Tenant.


Contact info

3.7

Average

TrustScore 3.5 out of 5

116 reviews

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3.7

All reviews

(116)

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Rated 5 out of 5 stars

5 Stars

Excellent service provided by James and the other staff at Albion. From viewing, referencing through to key collection has all been easy. This is the first estate agent I have dealt with that utilizes online referencing (which meant I could complete the reference form whilst abroad), keep track of its progress and also documents were sent via email.

December 18, 2018
Unprompted review
Rated 5 out of 5 stars

I would thoroughly recommend Albion…

I would thoroughly recommend Albion Sales & Lettings. Their prices are competitive but they are nonetheless a thoroughly professional outfit. When Sally came to value our house, unlike some competitors, she focussed on the house itself rather than wasting time denigrating other estate agents in the area. During the process of selling our property, Colin and Elouise were very communicative, helpful and friendly. They kept us informed with developments every step of the way. I would certainly use them again.

August 30, 2018
Unprompted review
Rated 5 out of 5 stars

Best agents out there!

We used Colin and his team to sell a 3 bed in Wootton and could thoroughly recommend their services to anyone! They were very helpful all the way through the process and Colin's communication was second to none. So happy we've found an agent that really understands that it's the little things that make a big difference. Top work!

August 22, 2018
Unprompted review
Rated 5 out of 5 stars

fantastic service - fantastic team

Having let my property with Albion Sales and Lettings - I had no fears allowing them to market and sell my house also (in two days!!!). I was kept updated along the journey, never feeling the need to chase for information etc. A fantastic service from an equally fantastic team. Thank you.

August 14, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent team

Excellent team, they are supporting you all the time, keep you updated with everything, I have just sold my property with Albion sales & letting and couldn't have asked for a better team to help and guide me with the sale! Will always recommended them 5 star treatment every time. Thank you Albion sales & letting.

August 14, 2018
Unprompted review
Rated 5 out of 5 stars

Albion Letting have managed our…

Albion Letting have managed our property for over 10 years and they have always provided a professional service. Recently we have had a transition between tenants and James and Claire have work significantly above and beyond the call of duty to ensure that our property was reoccupied with the minimim of worry to us which was hugely appreciated. Its hard to write how much we value our partnership with Sally and the team; suffice to say we would recommend them without hesitation if you require letting services in the Northants area.

August 3, 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant

Only one word needed to describe our dealings with Albion - BRILLIANT.
Colin, Elouise and Don worked so hard to sell our house. The new ways of customer service came up trumps. Totally impressed at every stage of the process.

This estate agent cannot be beaten.

Colin & Julie

July 23, 2018
Unprompted review
Rated 5 out of 5 stars

Very good and helpful

I was referred to Albion by another of their landlords who I know and trust and was advised that they were very helpful. After speaking to other Estate Agents I decided that I preferred their customer service as well as pricing so went with them. Since working with Albion they have been nothing but helpful and look forward to working with them as they manage my buy to let.

July 17, 2018
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service. We were looking for a buy to let investment ( 2 bedroom apartment) and soon after contacting them ,Albion showed us around 10 properties within our requested criteria over the space of a couple of days. No other estate agents we contacted had this much on offer or arranged viewings as efficiently.

July 17, 2018
Unprompted review
Rated 5 out of 5 stars

A massive THANK YOU

A massive THANK YOU! to Sally and Colin and the team at Albion.
What I loved about Albion It didn’t matter who answered the phone they were very professional and friendly, they knew who I was and which was my property, it all felt very personal. If one member staff was out of the office, it never mattered because somebody else could always deal with you.
The house I was selling was on the other side of Northampton to Albion which made no difference whatsoever, the house went on the market on Thursday they sold it by the Saturday.
Nothing was a bother for them,
they kept me up-to-date at all points of interest.
The service we received was truly outstanding, They went above and beyond.
Thank you again x

June 19, 2018
Unprompted review
Albion sales & Lettings Northampton logo

Reply from Albion sales & Lettings Northampton

Thank you Karley for you lovely comments, you have made our day !

Rated 4 out of 5 stars

Exceptional experience with Albion Lettings

Albion sales letting are such a professional helpful group of people. Their determination to give a tenant a stress free experience is without question. As the middle man between the land Lord and tenant (a role which can be quite challenging), in my experience with them, even when I lost my cool sometimes, they kept it together and listened to me and went the extra mile all the time to help. They are definitely an estate agent that I would not hesitate to do bussiness with again. A big thank you to the team. I would highly recommend them.

June 14, 2018
Unprompted review
Albion sales & Lettings Northampton logo

Reply from Albion sales & Lettings Northampton

Thank you Rosabella for taking time to review our service. I really hope we can help you again in the future

Rated 5 out of 5 stars

Best estate agent in Northampton!

Just perfect! Always willing to help, very responsive. They offered the best service and customer care you can wish!
100% recommend!!!

June 6, 2018
Unprompted review
Albion sales & Lettings Northampton logo

Reply from Albion sales & Lettings Northampton

Thanks Carlo ! We always try and exceed expectations, we really appreciate it.

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