When The Bank Says No Reviews 428

I recently arranged some additional borrowing and was really impressed with how quick and straightforward the whole process was. I first spoke to Naheela on Saturday evening, and by Wednesday the loan was already completed. Both Naheela and Gus were fantastic – they answered all my queries promptly and clearly, making everything easy to follow. The service was efficient, friendly, and completely hassle-free. Highly recommend!

I've used WTBSN on 2 occasions in the past 9 months, exceptional service on both occasions, helping me secure the funding I needed on both occasions, where others had failed. Don't hesitate to give them a try.

After being refused by my bank for a mortgage, a work colleague suggested I try alder rose mortgage broker (when the bank says no)
They found me a mortgage to suit my needs and both Danielle (my mortgage advisor) and Rachel were always just a phone call away to guide me through the mortgage process.
I would definitely recommend alder rose (when the bank says no) to other people.

Absolutely brilliant service from start to finish Beckie, joe and billie were amazing 5 stars

Was a good experience from start to finish, they help when other wouldn't

We found Naheela and Gus to be very helpful throughout this process and they worked very hard to get it all through as the lender was very thorough in what they wanted and the guys did their best to support us in getting it right. Will definitely recommend them

Very efficient and quick process when I needed to get an offer turned around in quick time to progress a purchase, thank you to Becky for facilitating smooth running!

My experience with this company was amazing from start to finish. Ashley and Beckie were my consultants I was working with and honestly I can not fault them. They were amazing and guided me every step of the way from start to finish. They answered every question I had and just made the whole.process so easy especially as a first time buyer and not having much of an idea. Honestly would recommend these guys 100% amazing job

I was supported through the whole process by Daniel and Beckie who couldn’t have been more supportive or helpful. Both were easily contactable, had great communication skills and nothing ever seemed any trouble for them. Exceptional service that was made easily with skilled knowledgeable helpful people

I can’t recommend this mortgage team enough. The service from start to finish was excellent, and the whole process was made far easier than I ever expected.

The team, led by Mark, were professional, supportive, and always available to answer any questions. I had concerns going in due to my credit history and honestly didn’t think getting a mortgage would be straightforward—but they made it happen.

They kept everything clear, simple, and stress-free, and I always felt like I was in safe hands throughout.

If you’re unsure about your situation or think getting a mortgage might be difficult, I’d definitely suggest speaking to them. Fantastic service all round.

I would like to thank Ashley and Rachel for providing excellent customer service. They have both worked exceptionally hard to deliver a great customer experience to a complex situation. They gave clear instructions and feedback even when I felt overwhelmed and managed to provide a calming influence. I would recommend this team as they go the extra mile to fulfill your needs. Well done Ashley and Rachel you’re the best!!!!

Mark and Rachel are the best. We come to WTBSN worried about if we could get a mortgage due to credit history. Mark eased our minds with any questions I had always having the answers, the same with Rachel when she joined our case! They are brilliant and have got us a mortgage with no stress laid on to myself or my partner. The pair of them took it all on themselves. We can’t thank them enough.

Manged to get a secured loan for Home Improvements through when the bank says no after being turned away else where. Gus was great throughout the process. Would highly recommend if your struggling to get loans from other lenders

Really good experience, excellent communication from the very start. Initially with Naglis & then with Beckie, she really went above and beyond to get our offer back far quicker than expected!

Couldn’t recommend them anymore

Very happy with all the support received. Clearly communicated from the start how service will be provided. No advance payments demanded or hidden with surprises at the end of the process! Dedicated staff offered regular updates to each progress, really pleased with all work from beginning to end.

Very smooth process. Excellent case handling with the transparency.

My Agent Rachel Carlin was very helpful during whole process. Initially we were let down by 3 to 4 agencies. But here it was amazing and they have mortgages for all type of criteria

A fantastic experience all the way through. Would highly recommend them.

Helped me get a re-mortgage on my property in a tricky situation. A great help!