When The Bank Says No Reviews 428

Always on the ball chasing up and getting the problem solved…a+++

From start to finish Daniel has been not only polite but very professional as well.
I would have no issue in using these guys again in the future.

Thanks a million
Michael & Yvonne

Naheela and Gus worked very hard and kept us up to date every step of the way.

Mark was knowledgeable and always available to answer any questions we had.
We would not hesitate to use this company for any future house moves.

Mark Brazier provided an exceptional service that was truly second to none. His expertise and helpfulness made a huge difference, and I felt supported every step of the way. I wouldn’t go anywhere else—Mark is a top man and a credit to his profession.

All the staffs worked tirelessly to secure a good reliable mortgage for me. The team are excellent.

A really good experience nothing was too much trouble. Everything went really smooth would use again for other business opportunities great team.
A+++++++++

Danielle is the best, she helped me with my remortgage and made the whole process nice and smooth with no stress at all. She is very kind, friendly and professional :)

I was at a cross road in my life and needed specialised products and services that weren't on the high street.
The Bank Says No assisted me towards achieving my new start in life. I have used this company twice for my financial needs.
The level of service of this team is exceptional,bespoke showing care and responsibility from start to finish.
I would like to personally thank Bilal Awan, Pavinder Boparai, Mark Brazier and Samantha Jolley. The team worked tirelessly, to achieve my goal. The knowledge expertise and customer service is exceptional. 100% i would recommend look no further. Thank you all.

Big appreciation to Samuel & Faith for your help, patience, and steady support throughout—it’s made a real difference and I’m very thankful!

But I have to give special recognition to Mark. The level of commitment, persistence, and hard work you’ve put into making this happen has been outstanding. I’ll be forever grateful for everything you’ve done for me!

Couldn’t have done it without you all—thank you so much!

Ashley has supported me throughout the whole process of my mortgage application. He never made anything difficult for me. I was surprised to receive a mortgage offer within few days. I am extremely happy with the service and do recommend Ashley from when the bank says no! Please don’t think twice!

The team at WTBSN gave me hope when I thought to give up and wait another 6 months as I initially got refused by Halifax and thought my last result would be a off high street lender but they knew which bank would accept me and got me a deal with a high street lender I can’t thank them enough.
Danielle and Rachel communicated with me through the whole process which made me know I was in the right hands.

I’d recommend highly giving them a call in any situation you in, if there is a way you can get a mortgage they will be the ones to make it happen for you.

Gus and Naheela were great and always contactable. Very efficient and made the process really easy.

If I could give 10 stars, I honestly would……

From the very start, we thought getting a mortgage was absolutely not possible for us. We had less than perfect credit history & complicated circumstances.

Lucy was absolutely outstanding. She was honest, knowledgeable & calm. Even when things looked like they might fall apart, she kept working through the options & never made us feel like our case was a lost cause!! She explained everything clearly & kept us reassured throughout what was a very emotional process.

Rachel was also fantastic, always super helpful, responsive & making sure things kept moving behind the scenes. Even answering my 2738272 questions & dealing with my emotional breakdown like a pro when I found out we got the mortgage offer!

Together, they really made an overwhelming process feel manageable. Thanks to Lucy and Rachel, we now have our mortgage offer, which is something we genuinely didn’t think would happen at the start. They truly made what felt impossible, possible.

We cannot recommend them highly enough, especially if your situation isn’t straightforward like ours… or if it is straight forward, use them anyway because they’re amazing!

Friendly, knowledgeable staff. Danielle always responded immediately to our calls and answered all questions no matter how minor. She made a usually stressful, difficult experience so easy and pleasant and ensured a lack of "jargon" meant we fully understood every stage of the process. Great communication, with an easy to use app. Would definitely recommend.

I have to command the absolute dedication and determination which Naheela and Gus completely displayed during the entire loan process. Not only were they courteous, professional, and informed, but they also provided assurance when I needed it. I would not hesitate to recommend these two individuals who clearly are outstanding in what they do. Thanks so much for arranging the necessary funding when I needed it.

When the bank says no, you really must be go to this mortgage broker, who will do everything in their power to help you. We were mortgage prisoners in a house too small for our family and unable to buy a new house with the help of a high street lender. We want to say an especially big thank you to Danielle and Sam. We couldn’t have done this without you.

Gus and Naheela were very helpful and kind.

Neela and Gus have been very helpful with this process
Made the process nice and straightforward

I've had a great experience from day 1 they found me the best deal, they stayed in constant contact throughout answering any questions I had and also chased up solicitors regarding status of sale completion, thanks so much to Faith and Samual