Aldi Talk Reviews 

Absolutely satisfied with the service and once there was a problem they showed goodwill without any hesitation.

Why do I have constant difficulties with this service? It's cheaper, yes. I switched from ripoff merchants Optus to Aldimobile. But ever since then, I've had constant difficulties getting my service up and running and also recharging my service monthly. It's been nothing but a pain in the a**. I've had to keep ringing them up just to put balance on my account. The first time I had to ring them to activate my account because for some reason it was still blank, even though I had completed the activation process I still had no service. I cant recharge my service now as, once again, their website and app are not working.

Aldi have the dubious honor of being the most unhelpful mobile company I've ever dealt with. I spent a week trying to activate my SIM, they wouldn't tell me what the problem with the port was, they just kept sending emails saying you need to activate your sim, and then, your activation has failed, no amount of trying to calmly explain, they cant tell me to activate my sim and then send me another email saying the activation has failed would help, I sent them every bit of ID and paperwork they asked for, just nothing. The call center hung up on me 3 times. I would never, ever want to be with Aldi again

I thought I'd try Aldi as it was so cheap and supposedly on Telstra network. I bought the $5 sim (which evaporated very fast) and I also asked for the $15 monthly plan and they took my $20. When the $5 ran low I put the $15 scratch card in, expecting a month of service, I soon realised it was in fact not a monthly, but another PAYG card. It lasted 1 day with very moderate usage. I had gone to another store in the mean time to buy the right card, but they said they don't exist and most stores are clueless. I then had to put my credit card in to get any service, contacted customer service and they've just said bad luck.

Not only that but I've had quite a few bad calls and drop outs, usually it's on Telstra's 3G not 4G network.

I guess if all you need is a cheap and nasty service then get what you pay for with Aldi.

p.s. I shop at Aldi quite a bit and generally like and recommend them, but they have some stinkers of products and poor service due to no returns desk

p.p.s. Eventually Aldi offered me a full refund if I ported out, I did that a week ago, but no refund has come and their rubbish customer service won't respond.

DO NO USE ALDI MOBILE, try Boost mobile, but cheaper, on Telstra and double the data, customer service good and so far coverage etc great

Terrible coverage In Perth metro area , do not sign up you will regret it.
Unable to ring people let alone their own customer service or even recieve my incoming text messages.
I did not receive phone calls consistently, Phone calls go straight through to answer service with no opportunity to answer.
They say its 4G but its mostly 3G or no coverage( it shows as 4 bars but no 3G or 4G icons showing)
Not able to use data , unable to send texts. My text messages from other callers came through in a group when the coverage comes back every few days, especially bad on weekends, which is a nightmare.
I rang customer service and tech support multiple times ( when it was working) and it was a complete waste of time. I tried a different phone , same problems.
No refund or credit, they did not even offer to send out a replacement
sim card. Tech support gave me codes to enter which did not improve the service. Daylight robbery and a huge amount of time wasted trying to resolve the issues.