The order arrived exactly in the following day. Everything perfect. I have bought many times lenses from competitors , none of them delivered the order in one day. I find this very important becaus... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Following Fastway's shutdown and a phone call to Alensa, the team promptly sent me a new order of lenses as my original order was in transit back to them. I urgently needed the lenses and I received... See more
Company replied
Excellent service. Always arrive on time. placed an order and paid extra for 1-2 days, called up customer service and they reasssured me they would mail monday and i got them wednesday. fantastic. w... See more
Company replied
Always fast and reliable. I switched having had a dreadful experience with my long-term provider and I’m so glad that bad experience drove me to find Alensa. I got a free hat when I ordered this time... See more
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Company details
About Alensa.ie
Written by the company
Free Delivery over 59€
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Contact info
Dublin, Ireland
- +353818665717
- info@alensa.ie
- alensa.ie
4.6
Excellent
1K reviews
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I always use Alensa
I always use Alensa for my contact lenses. I’ve used them in the UK, Germany and Ireland. They always deliver swiftly, even pre-Christmas, and prices are good. The website is helpful at guiding me to a repeat order so I don’t have to keep looking up my contact lens prescription.
December 18, 2024
Unprompted review
Reply from Alensa.ie
Hello, thank you for being loyal customer and for sharing your experience with Alensa! We're thrilled to hear that our service has consistently met your expectations across different countries. It's great to know the website makes reordering easier for you. We truly appreciate your feedback and look forward to continuing to serve you with swift delivery and great prices!
Reply from Alensa.ie
Hello, thank you for the positive review. We are glad to hear you had a great experience with Alensa. We look forward to serving you again!
Christmas surprise
I am a regular customer of the company. Very good prices and fast shipping. The biggest surprise in the pre-Christmas period was: an order from December 18 was delivered on December 21. Thank you very much and I recommend.
December 18, 2024
Reply from Alensa.ie
Hello, thank you so much for your continued support and the positive review! We are happy to hear that you are satisfied with our services and we hope to continue providing the same for you in the future as well. Alensa wishes you a great day!
Reply from Alensa.ie
Hello, thank you for the positive review. We're glad to hear that your item arrived quickly and in excellent condition. We appreciate your feedback and look forward to serving you again!
10/10 service as always
10/10 service as always ! contacts came well packaged in great condition. ordered tuesday morning, got it the following morning ! will continue to buy from them :)
December 17, 2024
Reply from Alensa.ie
Hello, thank you for the review. We're happy to hear that your order arrived so quickly and in perfect condition. It's great to know you're satisfied with our service, and we truly appreciate your continued support. We look forward to serving you again soon! 😊
Highly recommend
Highly recommend. Excellent service with prompt delivery, every time.
December 17, 2024
Reply from Alensa.ie
Hello Kevin, thank you for the review. We're glad to hear that you're consistently happy with our service and prompt delivery. Your recommendation means a lot to us, and we look forward to serving you again soon!
Contact Lenses
Fast delivery. Previous orders so easy to repeat. Great offers at times €5 off or €20 when you spend over €100
December 13, 2024
Reply from Alensa.ie
Hello Elizabeth, thank you for the positive review. We are happy to hear that you are satisfied with our services and that you enjoy our special offers. If you need anything else, please don't hesitate to reach out. We look forward to serving you again soon!
Reply from Alensa.ie
Hello Martha, thank you for the positive review. We are glad to hear you were pleased with our service, value and delivery. We appreciate your support and look forward to serving you again in the future!
Reply from Alensa.ie
Hello, thank you so much for your positive review. We are glad to hear everything was to your satisfaction. If you need anything else, don't hesitate to reach out. We look forward to serving you again soon!
Reply from Alensa.ie
Hello Annie, thank you for your positive review! We are glad to hear that you’re happy with both our service and the received product. We truly appreciate your feedback and look forward to serving you again soon!
Reply from Alensa.ie
Hello Oliver, thank you for your review! We're happy to hear that you had a positive experience with Alensa and that you are happy with our services. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Great customer service
First time ordering and had an issue with no receiving my order, it went missing with courier (prob due to being near christmas) i had waited but really needed them so contacted the company who apologised and sent a new package straight away. I now have the 2 packages and happy with prompt and professional customer service. Will definitely reorder with them.
December 9, 2024
Reply from Alensa.ie
Hello James, thank you for sharing your experience, and we truly apologize for the inconvenience caused by the missing package. We're glad to hear that our team was able to resolve the issue quickly and that a replacement was received already. Your feedback is appreciated. We look forward to serving you again in the future!
Reply from Alensa.ie
Hello, thank you for your review. We are glad to hear that you consistently experience fast delivery with us. Your continued trust means a lot, and we look forward to serving you again!
I have got lenses and a gift
November 28, 2024
Reply from Alensa.ie
Hello Kateryna, thank you for your review. We're glad to hear that you received your lenses and the gift in your order. We hope you're happy with both, and we look forward to serving you again in the future!
Reply from Alensa.ie
Hello, thank you for the positive review. We are glad to hear that your experience with Alensa has been a good one and that your ordered item has arrived quickly. Thank you for choosing us!
Reply from Alensa.ie
Hello Verona, thank you for your feedback! We're so glad to hear that you find the ordering process to be easy and that you have had a good experience with Alensa. Your satisfaction means a lot to us!
Excellent products
Excellent products, prompt service and excellent customer care. Highly recommend to everyone.
December 4, 2024
Reply from Alensa.ie
Hello,
Thank you so much for your positive review! We are glad to hear that you’re happy with our products, service, and customer care. Your recommendation means the world to us, and we’re so grateful for your support.
If there’s ever anything we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future as well!
Best regards,
Alensa
Reply from Alensa.ie
Hello Elisabeta,
Thank you for positive review! It is very appreciated. We're glad to hear you had a great experience with Alensa and look forward to serving you again in the future as well! If there’s ever anything more we can do for you, don’t hesitate to reach out.
Best regards,
Alensa
Paid for express post with UPS
Paid for express post with UPS - they were meant to arrive the Thursday, then the Friday snd then didn't arrive until the following Monday when it was too late 🙄 didn't arrive on time for my journey so now without them for a week
December 4, 2024
Reply from Alensa.ie
Hello,
Thank you for sharing your experience with us. We sincerely apologize for the delay in your delivery and the inconvenience it caused.
If you haven’t already, we kindly ask you to contact our customer service team at info@alensa.ie. We would be happy to investigate the issue further and offer appropriate compensation for the delay.
Your satisfaction is very important to us, and we truly value the opportunity to make this right.
Thank you for your understanding.
Kind regards,
Alensa
great prices and delivery time :)
November 6, 2024
Reply from Alensa.ie
Hello Claire,
Thank you for taking the time to leave a positive review. We're glad to hear you are happy with our prices and delivery time and look forward to serving you again soon!
We wish you a pleasant day.
Kind regards,
Alensa
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