Alexander Hudson Estates Reviews 141

I made on offer on a property which we had viewed,which was £7000 above asking price .Thought was a good offer. I was contacted the following day i think the 2nd February 2022 by the agent who coincidently did not do any research on the property she was selling as she could not answer any questions regarding the property , all we got was " i will find out for you" not good enough you should know simple questions about a property. Back to my offer. My Offer was declined, however when the agent rang me and asked whether or not i wished to increase my offer to the £32000 the vendor was looking for i simply replied was there any other offers on the table , which she replied NO... so i politely said well i am not going to increase my offer, however if there was to be a higher offer submitted to let me know and then i may consider increasing my offer to secure the property to which she replied that she would do.

Fast forward to the 9th February 2022 , still no reply from Alex Hudson so i rang them.

The agent informed me that the property had been sold . I was disgusted the they had not had the courtesy to contact me to inform if i wished to increase on the current offer on the table . Disgraceful Practice. Where is the integrity in that .

If i was a Vendor i would be mortified if i thought my agent had not gone back to see if they could achieve more money , money i was missing out on.

Never use this agent , Deceitful , Dishonest & Underhand that should be there MOTO.

Alex and his Team made selling our home stress free! We would recommend them to anyone we know. Jess was so professional and quick to respond to any of our questions and Jenny kept us up to date with the process of the sale have a lovely Christmas 🎄

The absolute best Estate Agents we have ever dealt with and there were a lot!!! I can’t recommend Alexander Hudson Estate agents enough for what they have done for us. We have our forever home thanks to them. A brilliant team, looking out for your best interests the whole way through!

I was more confident of success with Alexander Hudson than with any other local agent from the outset.

Throughout the sales process, which was short, I experienced a greater sense of the provision of a personal service from people who genuinely enjoy working in the property sector, unlike any other agent I'd asked to assist in the sale of property that was not moving.

Alexander ensured the property was re-introduced to the market more professionally with superior photos and copy; he cared! Jess found a buyer so quickly! and Jennifer guided me expertly through the sales process.

I can confidently recommend this dynamic team to anyone selling their property

Thank you, Alex, Jess and Jennifer.

What an excellent team! Jennifer and the team are amazing to work with, they are so supportive and efficient. Jess worked with us on our property viewings, she understood our requirements and was so helpful and supportive. Once we had our offer accepted, Jennifer then took over and worked with us through until completion, nothing was too much trouble, she was always at the end of the phone or email to answer any questions and to help chase along the conveyancing teams. Even in Jennifer's absence Alex and Jess were available to help and support. Absolutely brilliant service, thank you so much for everything. We will definitely recommend your team and wouldn't hesitate to buy or sell through you in the future. Thanks again, Gemma and Barny.

Thank you all to the team at Alexander Hudson in West Moor. They were an absolute joy to deal with. Highly recommended!

Buying through Alexander Hudson was a wonderful experience. As first timers they were always on hand to take our queries and the planning & care that went into any viewings was above & beyond.

Alexander Hudson are like no other estate agent we have ever worked with ! We bought our first house in 1977 and have changed property a good few times since then. I wish that we had these guys to work with every time. They are professional, friendly, helpful, very knowledgeable, nothing is too much trouble and no question is too silly. With their help, we have sold a property from way out of area as easily as if we lived there. And all of that with Covid restrictions as well. Alexander, Jess and Jennifer, you are all absolute stars !! We would like to thank you so much for making a difficult situation so much easier to handle.

Fantastic. Really friendly and professional team who were always available and happy to help. Really made buying our home much easier. Really appreciate all you did, many thanks. Would definitely recommend

We knew as soon as we met Alex that he was the man for the job! This was quite an emotional sale for us, as it was my late mothers property. Alex and his team handled everything so respectfully and professionally. They made us feel that we were selling the most important property in our area, they were that profesional.They were always there and available whenever we needed any reassurances , information or guidance. Always approachable .Whatever they promised, they delivered, and more. Thank you so much, to Alex, Jess and Jennifer. We wish you every success in the future, and would certainly recommend your services.

Poor, poor communication and service. The first property we tried to view we didn't get a response. The second property we requested a viewing online. After no response for two days we called up the office where we were informed that they hadn't received our viewing request. We were offered a slot 3 days later which we accepted. The confirmation of our booking was sent to my email address, which incidentally wasn't given over the phone so must've been on their system after all. When we turned up for the viewing information was very limited as to the property and surrounding area. We received an email the morning after our viewing informing us that we had until noon to submit best and final offer (after being told the day before that the family were in no rush). We duly submitted our offer via email. After two hours we had to call the office again to see if they'd received our offer as we received no confirmation email. The day after, we did receive an email saying that the decision wasn't going to be made by the sellers until after the weekend. On Monday afternoon we hadn't heard if our offer had been accepted so emailed them - no response. Just out of curiosity and a feeling that we had, we drove past the property and there was a 'sold' sign outside of it. No courtesy email to say that our offer hadn't been accepted. Strange that within the space of one day an offer has been accepted and a 'sold' sign erected immediately. Unprofessional company.

As first time buyers during a very challenging market, we had lots of bad experiences with other estate agents and were close to giving up when we viewed a house through Alexander Hudson. Alex went above and beyond to help us secure the house, and although problems arose further up the chain, the team worked together with us and our sellers to ensure completion. Highly recommended - thank you for your help!

Firstly Alexander discussed my needs and priced the property accordingly with a rationale as to why. The sales particulars were very well done with a floor plan and beautiful photos.

After securing an offer Jenny was then indispensable in facilitating the progression of the sale. Several issues that arose were dealt with in a prompt, professional and friendly manner. I felt better knowing Jenny was in my corner.

Jess also was so friendly and helpful.

10/10 thank you Team Alexander Hudson!!

Alex, Jess and Jennifer all worked together brilliantly throughout the process of selling and moving.

From the first meeting with Alex we felt very confident that we had made the right choice in listing our home with them. All three were conscientious, organised and approachable. Together they helped to sell the house at a price we were very happy with in a very short length of time. What really felt different from previous estate agents I have used is how proactive they were in ensuring the entire process of moving went ahead as smoothly as it could.

I would very much recommend them to anyone wanting to sell in the local area.

Thanks guys,

Matt

Excellent service from the staff at Alexander Hudson. As a buyer they kept me informed throughout and were happy to communicate with all solicitors to keep things moving. Highly recommended.

Jess and Jennifer have been an absolute pleasure to deal with - as a first time buyer I've had absolutely no idea what I was doing and they've held my hand every step of the way. The staff at Alexander Hudson are always happy to help and are so lovely to talk to on the phone, I would recommend them to everyone!

After being disappointed in the past with another estate agent, it took us a long time to put our place back on the market. But after meeting Alexander we knew it was the right. Our place was on the market within 48 hours and sold within the week!

Alexander, Jess and Jenny are fantastic at what they do, and make the whole experience actually enjoyable! The entire process with them was superb! They are all so friendly, approachable, honest and go above and beyond! Always contactable and happy to help with everything and anything!

THANK YOU!

Alexander Hudson Estates had our property on the market within 48 hours and sold within 2 weeks. The photographs were fantastic and the marketing strategy enabled us to accept an offer in excess of the asking price. They were also the agents for our onward purchase of our forever home. In respect of our sale and purchase we found Alex, Jenny and Jess to be friendly, approachable, honest and extremely helpful. Always just an email or phone call away to offer advice and support. Special mention to Jenny for going above and beyond in communicating with all solicitors and agents to keep things on track. Highly recommend.

I cannot speak highly enough about Alex and his team at Alexander Hudson Estates. Both Jenny and Jess, his colleagues in the office, have not only shown a degree of professionalism second to none but have had an empathetic approach throughout, seldom seen in these days of sell, sell, sell. My family and I would highly recommend that you speak to this company when buying or looking to sell your property. I can only add our thanks for a job well done!

Made buying a house actually enjoyable, hassle free, quick and always just an email away. Could not fault one bit and will definitely use again in the future, thanks Jessica and Jennifer!