Alford Plumbing and Heating Reviews 237

Always prompt, knowledgeable, courteous, honest and willing to go the extra mile. I cannot praise this company highly enough.

Had to call Alford plumber out on an emergency as my boiler was leaking, Phil came promptly at the time I was texted,the same day.He found the fault and efficiently fixed it.I was expecting a huge bill,for callout, part and labour. I was very surprised at the reasonable cost.

They arrived as per appointment, the 2 young engineers were courteous, polite and took pride in their work. they explained exactly what they were doing and advised us of the changes necessary as the job progresses, they also left our house clean and tidy.
I would definitely recommend them.

The job didn't start too well after Ashton was issued with the wrong specialist OEM kit to service our cistern.
But the most important thing was, that instead of getting back in his van, he then went about devising a work around. After speaking to the manufacturer's technical helpline he managed to turn things around and successfully finish the job without out any drama.
A credit to his company

Phil was friendly, helpful and efficient.

I contacted them by phone following a internet search.
I explained my needs, I had a quote and an appointment within a week.
Everything went smooth.
I will use them again.

Good service as usual. Very punctual, clean and tidy.

Arrived when expected, completed the job, and left my home clean and tidy.
Explained what he was doing and why, polite and friendly.
My experience was great.

I contacted Alfords on a Friday at 11.30am.
At 3.30, Tyler the fitter turned up and diagnosed the problem for me.
He managed to get the pump going, but waited for 15 minutes to check.
When the pump stopped again he rushed out to get a new pump before 5pm.
He then came back and fitted the pump so we had hot water.
Best plumbing service I have used and would fully recommend them for customer service and price
Thanks Tyler and Alford Plumbing and Heating

Really pleased with the customer service with Alfords and Phil was a really nice guy who knows his stuff so we feel confident he did a good job. The company go above and beyond and we would definitely recommend them.

Fantastic service provided by Tyler & Ash. New boiler and shower fitted. Professional, friendly and a credit to their company. Went the extra mile for sure. Wouldn't hesitate to recommend. First class.

the engineer was excellent the job carried quickly and cleaned up after his self

Had a boiler service, very quick and professional

This was the first time I had used Alford Plumbing and Heating and was extremely pleased with the choice. Having had a boiler issue, they were able to attend promptly and resolve the fault quickly and without any fuss. The engineer was polite, punctual and extremely tidy while fixing the problem. I can happily recommend their service and will be using them again should the need arise.

I was really pleased with the new boiler that Alford Plumbing and Heating fitted for me. The fitters were polite, friendly and professional and the work was carried out to a high standard and they took the time to explain all the new buttons and functions. I also thought they were good on price. I would highly recommend and will use them again in the future.

Notified time turning up and did Great engineer Good service

Always on hand to sort the problems out. trustworthy and responsive

Annual service carried out on boiler as part of service contract with Alford. From notification of booking to completion was a seamless process. Pleased to be a client of Alford.

Great as always, on time, efficient and friendly