Alfred Newton Solicitors Reviews 

169
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and clear communication, making interactions pleasant and productive. The service provided is frequently described as excellent, with many appreciating the efficiency and ease of their overall experience, often recommending the company for legal matters. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that queries are typically answered promptly. However, some customers also noted occasional delays in dealing with matters and emails, and a few experienced issues with barristers who were perceived as unprepared or making errors. There were also isolated instances where communication was not ideal, or staff members were perceived as rude or direct.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, efficiency, and... See more

Service

People report positive experiences with service, with many customers expressing complete satisfaction and... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick and professional... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Alfred Newton Solicitors for 2 property sales and 1 purchase in close succession. Zoe has dealt with each transaction. We have always been kept upto date with regular contact, Any queries... See more

Rated 5 out of 5 stars

Can not recommend then enough ,stress free experience from start to finish ,always answered your phone call or got back to you straight ,100% pleased with their service Thank you Ellie Russell for a... See more

Rated 5 out of 5 stars

Used Alfred newton a few times for purchases and sales. Always use Alexandra Tarling. Always really helpful makes things clear; Replies within a reasonable time. Will be using them again if/ when need... See more

Rated 5 out of 5 stars

Hi I just wanted to leave a compliment about my recent sale and purchase of properties. My family have used the services of the firm on a number of occasions so it was a no brainer to give instruction... See more


Company details

  1. Law Firm
  2. Conveyancer
  3. Divorce Lawyer
  4. Elder Law Attorney
  5. Family Law Attorney
  6. Real Estate Attorney

Information provided by various external sources

Quality, Integrity & Value for money. We are solicitors based in the Stockport area. Our ethos is that each client is an IMPORTANT & VALUED person.


Contact info

4.8

Excellent

TrustScore 5 out of 5

169 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(169)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super Professional, Efficient Service

Genuinely perplexed by the 1 star reviews as they bare no resemblance to the company and how we have experienced it operating. We have used Alfred Newton for two house purchases now and on both occasions they have been brilliant- never had to chase, really easy to deal with, managed to get the transactions done on both occasions very quickly. We will continue to use Alfred Newton for our future transactions too. Would recommend.

December 16, 2020
Unprompted review
Alfred Newton Solicitors logo

Reply from Alfred Newton Solicitors

Thank for you taking to time to leave a review. It is lovely to hear your feedback.

Rated 5 out of 5 stars

Excellent Service & Solicitor

Alfred Newton Solicitors in Stockport: I was a first time buyer and very nervous and unsure about the whole process, however my solicitor Sarah Husain from Alfred Newton Solictors was brillant, she was extremely professional and dealt with the whole process from start to finish, removing all the pressures one can have when buying a new home. This helped me so much escpecially as I work full time. Sarah was readily contactable via email, always responded to my email queries on the same day and explained things clearly. I could not have asked for a better service and would highly recommend her. Thank You

December 12, 2020
Unprompted review
Alfred Newton Solicitors logo

Reply from Alfred Newton Solicitors

Thank you so much for your lovely feedback, Jas. Wishing you every happiness in your new home.

Rated 5 out of 5 stars

Guarantor dispute

Kirsty and Holly have recently dealt with a guarantor dispute for us. This wasn't a particularly happy thing to go through, but with the care, guidance and good work provided, we always felt reassured that we were with a winning team who took time to communicate well, and ease our concerns where needed . I would have no hesitation in recommending both Alfred NEWTON, and in particular Kirsty Almond and Holly Sweeney , who are an asset to this business

October 1, 2020
Unprompted review
Rated 1 out of 5 stars

TERRIBLE COMPANY

I agree with Tonys review. TERRIBLE SERVICE. Avoid like the plague. Unprofessional. I WOULD GIVE THEM ZERO STARS IF I COULD. My cousin lost a property purchase because of them. I just about got mine over the line through them after painful, slow terrible service from them. You can literally go with any other solicitor and they will be at least 10 times better. AVOID!

August 3, 2020
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience with…

I had a fantastic experience with Alfred Newton solicitors, they looked after the sale of two properties and the purchase of our new home. Contact throughout the entire process was great, whenever I called I was always able to speak to Melissa and Sarah. They were clear with all correspondence and made the legal documentation far easier to understand than previous solicitors I have used. I would definitely recommend them to anyone and would certainly use Alfred Newton again.

January 6, 2020
Unprompted review

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