I ordered a bike on 29th October. Did not have a reply until 9day after to say that is out of stock so I’ve emailed them back to say I won’t a full refund
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We have ordered a total of 4 x £1k e-bikes from this company. Two of the bikes we had a small issue with and requested support via their Customer Service email. To date, one week later, we have receiv... See more
Item was not dispatched in time, emails ignored, chat that takes you to a private WhatsApp - no reply either. I did not even want a very quick delivery but just wanted to make sure that item will be d... See more
I ordered a lamp and a smartwatch from this company. The lamp is fine but the smartwatch screen is ridiculously dim and cannot be read properly. Despite contacting the company about this, I have nev... See more
Company details
Information provided by various external sources
We are UK distributor of Xiaomi Ecosystem, Youpin and Intelligent appliances.
Contact info
United Kingdom
- aligo.uk
2.4
Poor
216 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I made an order around midnight and…
I made an order around midnight and quickly realised that I had ordered the LITE version of the watch. I used the online chat and immediately I had response and within minutes my order was amended. The watch arrived within 2 days and has more than lived up to my expectations. Thank you for the first class service and customer support.
April 7, 2020
Unprompted review
Great service delivered on time and…
Great service delivered on time and great phone.Thank you.
April 5, 2020
Unprompted review
excellent product with Meticulous…
excellent product with Meticulous support
March 14, 2020
Unprompted review
Great service.very quick delivery.i am…
Great service.very quick delivery.i am very happy with my purchases and would by again.
March 14, 2020
Unprompted review
Excellent customer service and fast…
Excellent customer service and fast shipping.
March 5, 2020
Unprompted review
Quick response although product was out…
Quick response although product was out of stock
March 3, 2020
Unprompted review
Very good seller.
March 3, 2020
Unprompted review
Reply from Aligo.uk
Hi Marcin
Thanks for your review. We will continue to improve our service and provide more products in the future.
Look forward to seeing you again in the future.
Best regards
Aligo.uk
very satisfied with the shopping…
very satisfied with the shopping experience. the lamp looks perfect
March 2, 2020
Unprompted review
Great experience of the desk lamp
Came back to Aligo again and bought two Xiaomi Mijia Smart LED Desk lamps. Everything is good as usual. The whole design of the lamp is minimalist and modern. Very glad to have them here and would recommend them to add on some beauty in a contemporary home!
March 2, 2020
Unprompted review
Good quality products with the lowest price
I ordered a Roborock S5 Max Robot Vacuum and absolutely love it!Very good quality products (it has the mopping function and APP control) with the lowest price I can found. Ordered and delivered within 2 days. Definitely recommend!
March 2, 2020
Unprompted review
Reliable
Good kettle and fast delivery . Definitely recommend Aligo and will come back in the future!
March 2, 2020
Unprompted review
Reply from Aligo.uk
Hi Petar,
Thanks for your review. We will continue to improve our service and provide more products in the future. You can also leave a product review on the product page, so other people can get a better understanding of its functions, etc.
Look forward to seeing you again in the future.
Best regards
Aligo.uk
Everything perfect
February 20, 2020
Unprompted review
Reply from Aligo.uk
Hi Daniel,
Thanks for your review. We will continue to improve our service and provide more products in the future. You can also leave a product review on the product page, so other people can get a better understanding of its functions, etc.
Look forward to seeing you again in the future.
Best regards
Aligo.uk
Reply from Aligo.uk
Hi Grabowski,
Thanks for your review. We will continue to improve our service and provide more products in the future. You can also leave a product review on the product page, so other people can get a better understanding of its functions, etc.
Look forward to seeing you again in the future.
Best regards
Aligo.uk
Reply from Aligo.uk
Hi Andrzej,
Thanks for your review. We will continue to improve our service and provide more products in the future. You can also leave a product review on the product page, so other people can get a better understanding of its functions, etc.
Look forward to seeing you again in the future.
Best regards
Aligo.uk
Great experience
I bought a xiaomi 365 scooter for my friend and it delivered really fast with origial package. Even though at first the break doesn't function as expected (which after check it is a known issue for xiaomi scooter), client support team has guided me patiently on how to adjust it and the issue got fixed in timely manner. Really good experience and highly recommended!
February 14, 2020
Unprompted review
Reply from Aligo.uk
Hi Yang,
Thanks for your review. We will continue to improve our service and provide more products in the future. You can also leave a product review on the product page, so other people can get a better understanding of its functions, etc.
Look forward to seeing you again in the future.
Best regards
Aligo.uk
Amazing projector with excellent sound…
Amazing projector with excellent sound and visual quality. The purchase and delivery process was very smooth. I would recommend it.
February 9, 2020
Unprompted review
Reply from Aligo.uk
Hi Lin,
Thanks for your review. We will continue to improve our service and provide more products in the future. You can also leave a product review on the product page, so other people can get a better understanding of its functions, etc.
Look forward to seeing you again in the future.
Best regards
Aligo.uk
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