I live in the USA and received a letter from Irving Stone at Alison Law Solicitors. I never heard of them and did not solicit any help. The letter states they have a client that passed away 4 years ag... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Finally, My brother received VISA successfully. Thanks a lot team for your help. We had no hopes since we had two times refusal. Your help throughout the process is much appreciated. We are real... See more
Company replied
The staff at Alison Law were so professional, and helpful with our case. Shelley Karim was our contact with the company, she made a very stressful situation so easy to work through, explaining th... See more
Company replied
Alison Law and Mohamed Mohamed have been extremely helpful. They’re helping me get a visitor visa for my foreign girlfriend where other agencies have failed. Secondly they’re assisting in my eli... See more
Company replied
Company details
Written by the company
Alison Law Solicitors is an independent firm dedicated to providing our clients with optimum legal expertise and exceptional customer service. Client care is at the heart of our business, and we take pride in the relationships we build with our clients. We are a modern and progressive firm supporting our clients through direct lawyer contact, specialist advice, a Free Initial assessment for all initial enquiries and, most importantly, no hidden costs. We are proud to have 6 offices across the UK, and aim to expand our presence and provision of services with further offices to be opened in the foreseeable future. Our growing team of legal experts are available to help countrywide, across a range of areas.
Contact info
United Kingdom
- Hello@alison-law.co.uk
- alison-law.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolute Joke
Have a claim for injury going through them since 2021 and have had zero updates from the handler - i have been constantly trying to get in touch and leaving messages for call backs but feel like I'm being ignored and the claim doesn't seem to be progressing! so frustrating

Reply from Alison Law Solicitors
I just had a talk with Shuzana
I just had a talk with Shuzana, and she seemed very friendly and understanding with my situation that I explained to her.
That is a good customer service skill and I really appreciate that.
100% for me

Reply from Alison Law Solicitors
Awesome team with excellent client…
Awesome team with excellent client experience. I got the reference from my friend but from Day 1 to the day i received my spouse visa brp it was a pleasant experience working with this law firm. Mohamed and he’s lawyers are outstanding and are always very generous to address the client needs either providing the right suggestions or providing the solutions for any document problems during the process. I wish the Law firm a very good success and definitely recommend to anyone who is looking for a hassle free and smooth process around the immigration and other needs.

Reply from Alison Law Solicitors
Great service
Great service , Experienced and Knowledgeable team . Mr Nadeem is very intellectual in field of immigration. price is a bit expensive than market but You don’t wanna make a few hundred pounds an issue on Immigration cases.
They will review handle and deal with case successfully. Don’t fall for cheap solicitors around.

Reply from Alison Law Solicitors
Alison law is the best!!!
I had the privilege of working with Alison Law Solicitors on a recent legal matter, and I couldn't be more pleased with the outstanding service I received. From our initial consultation to the resolution of the case, Shelly displayed an exceptional level of expertise, professionalism, and dedication. Their deep understanding of the law, attention to detail, and strategic approach were truly impressive. Throughout the process, I felt well-informed and supported, thanks to their clear communication and timely updates. Shelly and their team demonstrated a genuine commitment to achieving the best possible outcome for me. I am incredibly grateful for their guidance and representation. Without a doubt, I highly recommend Alison Law to anyone in need of top-notch legal assistance.

Reply from Alison Law Solicitors
I had the best experience in Alison Law…
I had the best experience in Alison Law Solicitors. Shelly was very transparent on the fees and process for my Graduate visa application. My emails from Mohammed were timely responded and she was available through appointments whenever I needed her. I received my visa without any hassle and they even called to confirm the address before sending it out. This Manchester law branch goes above and beyond to help immigrants like me. I would definitely recommend Alison Law to everyone for all their immigration needs.

Reply from Alison Law Solicitors
I had an amazing experience working…
I had an amazing experience working with Alison Firm. Their level of helpfulness and knowledge is outstanding. They guided me through each step of my immigration process, ensuring that I felt supported and informed, making me feel confident in their abilities. I highly recommend Nadeem at this Law Firm for their exceptional service and dedication. They truly went above and beyond to make my experience smooth.

Reply from Alison Law Solicitors
Outstanding
Experience was awesome, great customer service. Spoke to Adnaan who helped direct me in regards to bringing my mother in law over. The communication skills has been great and the process was a smooth ride; highly recommended.

Reply from Alison Law Solicitors
Beware
Please beware. Very disappointed with the service and lack of communication. Dealt with Mohamed Mohamed and Nadeem Akhtar. Information was not consistent. Quick to ensure full payment upfront and promised the world but once the transaction is made I was left out to dry. Called several times, sent multiple emails and no response. Feel like I was taken advantage of and I would not recommend their services to anyone.

Reply from Alison Law Solicitors
The staff has been very helpful because…
The staff has been very helpful because they have answered my questions honestly. They also informed me about the period of application to be successful or end. They clearly explained to me about the process.

Reply from Alison Law Solicitors
Adviser mo did a great job in directing…
Adviser mo did a great job in directing me in the right direction

Reply from Alison Law Solicitors
VISA application
To start with they were OK sorting a 5 year visa, but after making an honest mistake it was down to us to get approx £700 back from home office which we did via MP. We paid Alison Law about £900 up front to administer the application but after much effort Farhana Akhlaq has not respond to our calls or emails, (we were happy for her to pick this up again and complete). To sum up, we have paid about £900 for totally nothing other than a lot of pain, time and money.

Reply from Alison Law Solicitors
Disappointing
We decided to use a law firm to extend the spouse visa in hopes of taking the stress out of the situation and making the application smoother. Ultimately our application was successful, however, we were disappointed with the service in some ways. There were times where our emails were either missed or unanswered for weeks which was quite frustrating. The communication between different departments seemed quite bad and we felt like we were repeating the same information multiple times to different people. The service also lacked a personal touch at some points, including one instance where it seemed like the case worker answered our questions without realising it was the FLR(M) application and not the initial spouse visa application. I was also surprised that some initial mistakes on the application form were not spotted by the applications team and only caught by us after a third check. While we realise that their job is to input the data we had provided, we assumed there would be a basic degree of cross referencing everything with our documents (the month/day for the DOB were switched). These moments overall led to us feeling a lack of confidence in the whole process and ended up adding to the stress we were initially seeking to avoid. For the price we paid, we felt a little disappointed by the service.
Edit to respond to reply below:
The review is genuine. I have sent my full name, reference number and phone number to Trustpilot to verify it.

Reply from Alison Law Solicitors
Avoid! Avoid! Avoid!…
I would suggest that any potential customers of this firm look elsewhere. The experience my family has had with them has been astoundingly bad. We used them to help with a visa application. They were quick and responsive to sign us up and take our money. After that, quick and responsive stopped abruptly. They are impossible to phone. No one picks up. Any email is met with an automated reply stating that they hope to respond in 48 hours, but at busy times it may take longer. It certainly does. The lawyer Nadeem Akhtar, who was handling our visa application, went on holiday during the application process, and left no one with any competence in charge of progressing the matter. To date, since his return, he has failed to reply to three of my emails. Our visa application is extremely time sensitive and relates to complications of pregnancy that we wish managed in the UK if possible. Alison Law knew this but did not handle the application in a timely way. The application has been submitted but we do not know if it went forward with a request for priority consideration because nobody feeds back to you. Our experience with this firm has been truly awful. How a firm of solicitors can behave like this is beyond me. Please do yourself a favour and take your business elsewhere.
PS - the disingenuous and typographically error strewn response below is the quickest anyone from that firm has ever replied to me!

Reply from Alison Law Solicitors
Unresponsive
We submitted all information on the portal and heard nothing. We called (after trying two numbers as the Manchester number wouldn't answer) only to be told that the file was classed as "non-responsive" despite the fact that we had submitted al required information.
Requests to speak to staff to get advice (such as getting our local MP involved) were not responded to and the final insult was to be shouted at by a member of staff and accused of being a bully !!!
Shocking service

Reply from Alison Law Solicitors
Only thanking Riz here
All in all, we got a successful outcome on the fiance and spousal visas...however 4 stars only because riz was amazing and deserves the 5 star review. The overall experience was frustrating and if it wasnt for riz i would be giving them a 2 star review due to the lack of consistency and lack of help from those we needed most.
Avoid avoid avoid!
When I first called Alison law to see if the company was a company I wanted to go with to process my husband's spouse visa the guy I spoke to Ansar Hussain was very persuasive, and he put my mind at ease despite there being quite a few complaints and one star reviews. He assured me that this was due to people not being able to get in contact with the lawyer because they are not on our demand. I understood this and proceeded with Alison law anyway.
When I first signed up I was assured that I would get priority status due to my application being a definite it would go through as I met all the requirements and so did my husband. Once I was processing all the documents, after having paid for he lawyer fee and the initial visa cost,I was then told that actually I was not getting the priority service that I had been promised and if I wanted it I had to pay an extra amount of money I think £500 for this despite already paying Alison law their fee and being told from the first consultation that this would be included.
I had never spoken to Raisah our lawyer whenever I've emailed her she's just seems to be out of office or has never replied, whenever I call I get told the lawyer will call me back however, this has never happened.
Once my application got sent off I never heard from the lawyers again - I called because I needed the tracking number in order to expedite the process myself so that my husband would be in the UK for our baby's birth.
I emailed and called the lawyer and had absolutely no reply or was told they call me later. The lawyer then turned around and said I wasn't eligible to have the tracking information as that's not something they give out, I explained myself and was told that I'd be sent it later however this still has not been sent. I ended up calling the UKVI for an extra cost to get the tracking number as the lawyers were unresponsive. I then also called UKVI for an update on the visa and was told my husband would receive a decision the next day, when I called Alison Law for an update they just mentioned there was a backlog.
The service I have received from Alison Law has been pathetic and I've been frankly so disappointed that I decided to go with this company instead of a more reputable company that was actually at a lower cost than the money that I paid for... I'm not sure where the money went.
Farhana even emailed the wrong biometric appointment date and admitted that it was an error when I queried it.
Avoid this company at all costs. Once they have your money they do not care about you. Luckily my husband's visa has been approved within the 12 week timeframe however it caused so much unnecessary stress and time wasting when we update the visa for an extension I will look for a different company.

Reply from Alison Law Solicitors
Professional
I thank Alison Law Solicitors for welcoming me, supporting me and giving me the best service that is beyond my expectations. I have not experience this elsewhere. I am glad I joined you. Thanks Shelly for being professional. Keep up good work.

Reply from Alison Law Solicitors
RIZ AHMED TO THE RESCUE
I was struggling for months to find a reliable and affordable solicitor to deal with my spouse visa dependent case, i was going back and forth between high street firms who were quoting ridiculous prices and some of them were very rude,
I luckily came across alison law solicitors online and spoke to a lovely gentleman whose name is riz ahmed, riz was always patient and made check up calls to see if and when i was ready and how comfortable i am with the whole process, alison law always put their clients requirements first which is a touch.
I recommend to everyone who is struggling to find reputable and trustworthy solicitors.

Reply from Alison Law Solicitors
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







