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Alivemoment Reviews 

5,714
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 5,311 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its ability to bring old memories to life, highlighting the high quality of restored and colored photos. Many consumers appreciate the intuitive dashboard and the ease of navigation, making the user experience very positive and efficient. The rendering speed and output quality are consistently mentioned as amazing, with people finding the results incredible for enhancing old photographs. However, some people were dissatisfied with issues related to payment and subscriptions, reporting unexpected charges and difficulties canceling their accounts. There were also occasional concerns about the product's accuracy, with some converted images or facial features appearing unrealistic or not matching the original subject.

What people talk about most

Product

Reviewers mention positive feedback about the product, praising its ability to bring photo memories to life... See more

User experience

Customers consistently note positive experiences with the user experience, often describing it as simple,... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the amazing output quality and... See more

Payment

People report negative experiences with payment, citing incorrect charges and difficulty managing... See more

Subscription

Clients share negative opinions on subscription, with many reporting unexpected charges and difficulty... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Long ago and far far away moment of lost time brought back to life! Must admit.. I'm impressed. I can see myself resurrecting times, places, events, and people, that are mostly faint memories any... See more

Company replied

Rated 4 out of 5 stars

I very much enjoyed using this app. Only gave it four stars because every so often the image that was converted into a video it was unrealistic.

Company replied

Rated 4 out of 5 stars

Taking such a cold and impersonal tintype of my great grandmother & 2nd great (which was standard procedure at the time!) and warm it up with a sweet kiss.

Company replied

Rated 5 out of 5 stars

Honestly, AliveMoment has one of the cleanest layouts I've seen recently. Signed up using my Gmail in just a few seconds and explored the entire dashboard. I really liked how they have categorized eve... See more

Company replied


Company details

  1. Photography Service
  2. Art Handcraft

Written by the company

Turning your cherished photos into living stories! 🌞


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(5,714)

5,663 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Five ✨ Stars is small for a great…

Five ✨ Stars is small for a great solution provider, alivemoment just like it's name I secured please to start your Ai journey

June 1, 2026
Unprompted review
Alivemoment logo

Reply from Alivemoment

Hey Model,

Thanks for sharing your experience with us.

Best wishes,
Amelie

Rated 1 out of 5 stars

Good product but failed to cancel subscription and keeps charging.

The product is good and the moving pictures came out well but I have tried to cancel my subscription now twice and the company continue to charge my card. I cancelled in March 2026 and was not charged in April but then charged £54 in May and £76 in June. I have requested a full refund and confirmation of cancellation but have yet to receive a response.

March 31, 2026
Unprompted review
Alivemoment logo

Reply from Alivemoment

Hello Ronan,

Thank you for your feedback. We’re glad to hear you were happy with the quality of the moving pictures, but we’re very sorry to hear about the issues you experienced with cancellation and billing.

This is not the experience we want for our users. Please contact us via https://alivemoment.com/contact with your account and payment details so we can review your cancellation request, investigate the charges, and assist you further.

Kind regards,
Amelie

Rated 4 out of 5 stars

I WOULD RECOMMEND

MOST PICTURES HAVE TURNED OUT PRETTY WELL, ESPECIALLY THOSE COLORIZED.

June 1, 2026
Unprompted review
Alivemoment logo

Reply from Alivemoment

Hey Lance,

Thanks for sharing your experience with us.

Best wishes,
Amelie

Rated 3 out of 5 stars

Liked the picture/video but it is…

Liked the picture/video but it is misleading as they say it's free but it's not.Very confusing how they get your details then charge you more & more.I tried to council, thought it had been done but they still took money.Please be wary😲

June 1, 2026
Alivemoment logo

Reply from Alivemoment

Hello Lesley,

Thank you for your feedback. We’re glad you liked the picture/video, but we’re sorry to hear about the confusion and frustration regarding pricing and cancellation.

We understand how important clear communication and control over subscriptions are. Your comments have been noted and will be taken into account as we continue improving the experience.

If you’d like us to review your account and charges, please contact us via https://alivemoment.com/contact with your details so we can assist you.

Kind regards,
Amelie

Rated 5 out of 5 stars

Where your dreams come true!

My great granddaughter's Make-a-Wish trip to Disney was amazing. And what better way to show off this very alive moment!

May 18, 2026
Unprompted review
Alivemoment logo

Reply from Alivemoment

Hey Kathy,

Thanks for sharing your experience with us.

Best wishes,
Amelie

Rated 4 out of 5 stars

Was an experiment for an upcoming…

Was an experiment for an upcoming reunion reminder for my classmates of 1976. The image is a very close resemblance of me. Its funny, my classmates are gonna give me grief for it, but thats okay.

May 31, 2026
Unprompted review
Alivemoment logo

Reply from Alivemoment

Hey Scott,

Thanks for sharing your experience with us.

Best wishes,
Amelie

Rated 5 out of 5 stars

When it comes to recreating inanimate…

When it comes to recreating inanimate objects or natural settings your technology is very impressive! You still have a ways to go with recreating someone’s facial features, but with my car… you nailed it!

May 31, 2026
Unprompted review
Alivemoment logo

Reply from Alivemoment

Hey Terry,

Thanks for your wonderful comments!

Best wishes,
Amelie

Rated 5 out of 5 stars

Hugging my dad again

Easy and fast results. Pretty close to what we look like. My dad passed in 2010 and tosee him in motion in this video is heartwarming.

May 30, 2026
Unprompted review
Alivemoment logo

Reply from Alivemoment

Hey Frank,

Thanks for your wonderful comments!

Best wishes,
Amelie

Rated 4 out of 5 stars

From Cold to Warm…

Taking such a cold and impersonal tintype of my great grandmother & 2nd great (which was standard procedure at the time!) and warm it up with a sweet kiss.

May 30, 2026
Unprompted review
Alivemoment logo

Reply from Alivemoment

Hello Carl,

Thank you for sharing your experience with us. We’re delighted to hear it meant so much to you. 💚

Kind regards,
Amelie

Rated 5 out of 5 stars

Amazing recreation and such beautiful…

Amazing recreation and such beautiful and natural motion. I can’t wait to send this to my dad for Fathers day!!

May 30, 2026
Unprompted review
Alivemoment logo

Reply from Alivemoment

Hello Kristen,

Thank you for sharing your experience with us. We’re delighted to hear it meant so much to you. 💚

Kind regards,
Amelie

Rated 5 out of 5 stars

"Alive Moment is a great app for…Great app for daily mindfulness

"Alive Moment is a great app for staying mindful and focused during the day. The interface is very clean and simple to use. I signed up easily with my Gmail and started using it right away. It has some really nice features that help you stay on track. Overall a positive experience and I would recommend it to others who want to build better daily habits."

May 30, 2026
Unprompted review
Alivemoment logo

Reply from Alivemoment

Hello Zubair,

Thank you for sharing your experience with us. We’re delighted to hear it meant so much to you. 💚

Kind regards,
Amelie

Rated 4 out of 5 stars

I very much enjoyed using this app


I very much enjoyed using this app. Only gave it four stars because every so often the image that was converted into a video it was unrealistic.

May 30, 2026
Alivemoment logo

Reply from Alivemoment

Hello,

Thank you for sharing your experience with us. We’re delighted to hear it meant so much to you. 💚

Kind regards,
Amelie

Rated 5 out of 5 stars

The website is soo good and engaging

The website is soo good and engaging, you can do multiple thing which make me happy and the best part the subscription is also so cheap. I would suggest you to try the website once.

May 29, 2026
Unprompted review
Alivemoment logo

Reply from Alivemoment

Hello Divyansh,

Thank you for sharing your experience with us. We’re delighted to hear it meant so much to you. 💚

Kind regards,
Amelie

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