Allearsboutique Reviews 

I'm really not into negative reviews but I feel in this instance I kind of have to. When I heard about this shop last year (via Instagram) I was so excited to order. At the time of ordering (mid June 2020), there was a 4-6 week turnaround time between orders and dispatch. The jumper I ordered took 10 WEEKS TO ARRIVE, eventually showing up in August. When I first enquired about measurements for the jumper I wanted to purchase I got instant replies and the girl was initially really helpful. However, after 8 weeks of waiting and still no sight of it, I decided to email and ask her where my order was or of she could give me any shipping update. I had no response, I directly messaged her on Instagram and commented on posts but heard absolutely nothing back, whilst she's was clearly active as she was posting new things and replying to positive comments. I messaged regularly for two weeks but heard nothing in response, beginning to make preparations to claim the money back through my credit card. This girl appears to be more than happy to take your money without actually providing any customer service at all. When the jumper finally arrived I felt really underwhelmed, it didn't look nearly as nice as it did in the photos (she's put in a little disclaimer in her terms and conditions stating colour may vary according to the consumers screen) however the jumper was totally different, it wasn't oversized like the photos and feels like a primary school jumper with a sticker on the front, I'm pretty sure the supplier might actually be a uniform supplier. I haven't worn it since I tried it on. She also does not provide any tracking information so you can't even look for yourself where your order is. Overall I am really disappointed with my order. I understand that small businesses run differently than to larger ones however I still expect the minimal amount of customer service into which I did not receive. I know that the pandemic impacted the functioning of many businesses but I think that this has just been used as an excuse for poor service in this case. Based on my experience, I strongly do not recommend this business.

Amazing quality, prints are lovely and wash up perfect!

I've just received my first order this morning and I'm absolutely blown away with the quality in comparison to other stores that I've shopped with for Disney bits! Also such a kind touch with the thank you card and voucher code off my next purchase, I can't wait until payday.

Pip xxxxx

Absolutely fantastic!
I have ordered twice from this company (both during covid). I now own 5 sweatshirts that i live in. The price is fantastic and as a single mother of two i can rarely afford to treat myself! Delivery was a little slow but this was advised at the time of purchase and i had great communication from the seller at all times. All messages answered and in a friendly and professional way. I’m even looking for her to make some bespoke shirts if something she can do in the future. Highly recommend

Excellent small business I have ordered quite a few things from this little shop and all my items have arrived in a timely manner sometimes earlier then expected any questions I had have always been answered quickly
looking forward to my next couple of packages arriving soon

So far I’ve made 3 orders from All Ears Boutique (one very recently, just waiting for that to be made and delivered!) but my past 2 orders have been amazing!!
They have arrived in the time frame that was mentioned at time of ordering and the products are just great!

Being a huge Disney fan what All Ears Boutique has too offer ticks all the boxes! Personalised items, choice of colour tops with also a choice of colour lettering as well - what more could you want?

The quality of the clothing is great, comfy to wear and wash up great as well!!
I know I will be ordering from All Ears Boutique again and again as they are always bringing out new designs and ideas!

Thank you for the great service and products you provide! :)

I can't recommend this company enough. Nothing is ever too much to ask, Courtney goes above and beyond. Always really good communication, and any changes I've needed have always been accommodated. The items themselves are superb. Amazing quality. I have ordered many items and have always recieved them within the stated lead times on the website. Zero complaints. I won't buy my Disney themed clothing for my Disney holidays anywhere else now.

Brilliant little company!! I have purchased several times from All Ears Boutique and the products I have recieved have been exceptional.
They always keep us up to date with our order and the quality of the jumpers and tshirts are amazing and they wash so well too.
My daughter and myself have gotten so many compliments for our clothes from here.
Would recommend to anyone who is a Disney lover

I’ve worked with Courtney over the last two years on a series of custom items and most recently her new EST Collection (absolutely fabulous by the way!). It’s the only store that I’ve found that combines my love of Disney and my love of glitter perfectly. I’ve recommended to all my friends and she’s currently making our hen party tshirts for my hopeful 2021 wedding.

What can I say about this company. I was lucky enough to discover this boutique store through Instagram and thought I’d order a jumper. When it arrives the quality, fit and design was so perfect that I have since ordered another jumper and 5 tops. This is all since March 2020. What I love most about All Ears Boutique is that it’s Disney but for grown ups. I’m a 28 year old Disney/Potter nerd but I’ve found that many companies sell clothing that is tacky or young looking. All Ears Boutique sell high quality clothing that fits so well. The customer service I received was great and even though covid has made turn around longer I am a very satisfied customer. The price is fantastic too! I couldn’t recommend All Ears Boutique more and know I will be back soon to order another gorgeous jumper!

Clothing *looks* lovely online, but I wouldn't know what the quality or design would be like in person considering almost 12 weeks have passed and no order in sight. A nightmare to get a hold of, won't respond to any emails or direct messages when I've asked for updates... From what I understand this is one girl running a business from home, and whilst I do appreciate times are tough and we're ALL struggling at the moment, I don't think that's a valid excuse to ignore customers. And I don't mean potential customers, I mean people who's payment you've already accepted and popped in your pocket & kept hold of for 3 solid months, when parcels are expected to arrive in just over one. If you're quick to take people's money you should MAKE TIME to provide some sort of customer care. A simple "sorry your parcels running a little late!" is a lot more welcomed and professional than complete radio silence, and an occasional public instagram update (which is pathetic). don't forget that your business wouldn't exist at all if it wasn't for silly folk like me trusting you to begin with, and your customers deserve way more respect than you've showed them so far. Items I've purchased could be made of literal gold once they're delivered but still would never trust this girl with my hard earned money, time or energy again, but I do think its worth warning others just in case. Especially if you have a Disney trip planned... Might as well look somewhere else or you won't have much to wear on your trip if you rely on this 'shop.'

Similar experience to previous reviewers. Its been 10 weeks since order date. Owner mentioned her 2 week holiday was part of the reason it was delayed. Absolutely ridiculous. No reply to emails and only contact via Instagram messenger. Very unprofessional. Awaiting a refund

I found this business on Instagram and loved the look of the products, so I decided to order a jumper on the 1st of August. It is now the 24th of September and I have heard nothing, even after sending several emails to try to ascertain what is happening with my order. I am requesting a refund via PayPal, and am sorry to do so, but I see no other option when my emails have not received any response.

Whether this is a business that is struggling with Covid-19 related difficulties or not, the fact that there has been *no* communication about my order is what is driving the negativity of this review, because I am only left to draw the conclusion that it has been forgotten and that my emails are being wilfully ignored.

totally ignored when contacted them about an order not received, turnaround time states 6 weeks however you will be waiting MUCH longer than that if you actually receive anything at all. After finally receiving my items I was disappointed at the quality- glitter printing looks cheap and certainly not worth the price. My opinion is if you are after disney themed clothing there are a number of better companies on the Internet and social media that will give you quicker products at much better quality

I ordered on the 4th July, were now on 12th September and still haven't received my order despite turnaround being 5-6weeks which was completely fine.

Very disappointing, spent numerous times trying to chase the order up as wasn't updated otherwise. As the other reviews say was given a tracking number for royal mail but that doesn't work.

I ordered an item on 12/6 and was advised it would take around 5-6 weeks to receive my item due to delays due to COVID 19. There was no correspondence following the confirmation email, I sent emails and received no reply. I messaged on Instagram and was told on two occasions that my item had been posted and she had sent my tracking details, this was untruthful.
It has now been 9 weeks and I have no item, I’ve requested a refund via PayPal.
DO NOT USE THIS COMPANY.

I ordered a jumper on 4 June. At the time of placing the order I was told it would take 5-6 weeks to arrive to the coronavirus pandemic. I was fine with this and understood as many other retailers were also affected. After 6 weeks I hadn’t heard anything so sent 2 emails and didn’t get a response to either. I sent an instant message via the website and got a reply almost straight away saying the seller was at work but my item was due to be posted today (what a lucky coincidence?!). 2 weeks later the item still hasn’t arrived so I asked again where my order was and was given a Royal Mail tracking number. It didn’t look like a usual Royal Mail tracking number but I tried it anyway and unsurprisingly the tracking number couldn’t be found. I asked for a refund which I have actually received. I’m not sure if this is someone trying to run a business on the side of their job and can’t cope or if this is just a scam. Either way if you place an order from this website prepare to be disappointed.

What a scam! I ordered an item in May we’re now in August, I was Finally told it had been shipped and that was 3 weeks ago! Still nothing. When I check the “dispatch email” and click on tracking it still says my order is being processed so has not even been sent! 10 weeks after I ordered. Do not order from this shop!
Requested a refund and now my correspondence is being ignored. I do not have faith I will see my money or the item.