I want to express my sincere appreciation to the escalation team for the way they handled my case. Special thanks to the representative who personally reassessed my issue and made sure that the amo... See more
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See what reviewers are saying
Initially had an issue with two bank transactions that I didn't recognise going out, was able to speak to a human called Kate at half twelve at night who was able to help straight away! Great custo... See more
Hi there.I wasn't impressed with the first one or two agents as they left whilst I was still trying to explain my query to them as this was my first time being introduced to this platform ( websi... See more
There is nothing much I can say, I did not use your service because I didn't understand it. I was trying to buy a Nike back pack online, how I got into your site and subscribed l seriously don't know.... See more
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Prompt reply to my concern
I only purchased a cell phone promotion…
I only purchased a cell phone promotion and was listed with discounts on my card for your company.
Therefore, I am unsubscribing without any interest in receiving further emails or further charges on my card.
my request for a refund as an exception…
my request for a refund as an exception was professionally handled and carried out! Great experience!
ALERT!
This company scammed me, they keep telling me to write them a positive review in exchange of my compensation that they owe me it’s been days they haven’t paid me my money yet. It was also a struggle to end my membership with them guys please stay alert I’m not happy at all. They also deducted a huge sum of money from my bank account
Hoping for all of you to help those in…
Hoping for all of you to help those in need too.
Lovely experience
The correspondence was great, friendly and very helpful
I want to express my sincere appreciation to the escalation team for the way they handled my case. Special thanks to the representative who personally reassessed my issue and made sure that the amount
I want to express my sincere appreciation to the escalation team for the way they handled my case. Special thanks to the representative who personally reassessed my issue and made sure that the amount I was charged was refunded.
This was an exceptional decision, and I truly appreciate the extra effort taken to resolve the situation quickly and fairly.
It’s not always easy to navigate customer service, but in this case, I felt heard and supported. Thank you again for your professionalism, promptness, and care.
It's a scam avoid please
It's a scam. Probably a fake shopify website takes you to their pre payment and they try to make you pay twice. I fell for it on a duplicated popular fashion brand
Responded to customer complaint well.
Disappointed and Misled by the Service
I am very disappointed with the way this subscription was handled. I signed up thinking it was a one-time offer, but I ended up trapped in a monthly membership I never wanted. The communication was unclear and felt misleading.
Customer support was slow to respond and unwilling to provide a refund initially. Although they finally agreed to refund, it feels like I had to fight too hard for something that should have been clear from the start.
I do not recommend this service and advise caution to anyone considering signing up.
Jamal is helpful support
Jamal is in touch and helping to resolve the issue right away. Helpful Support, Issue is being handled well upto my satisfaction.
I am satisfied for the quick response…
I am satisfied for the quick response for my concern.
Membership misunderstanding
Quick response and satisfaction as. Desired.all depts very efficiently listened ..
To me and actef as a professional team
Great service from Emerald
good experience
They will to refund me for money that…
They will to refund me for money that was deducted from my account and I just appreciate the transparency
Stop false advertising
By the company can improve by stopping false advertising and using big companies like Clicks Pharmacy as their business
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