Very deceiving….. makes it seems as if you get the vouchers immediately! What you get is an email to the recipient saying they are getting a voucher. The voucher can take up to 3 days to come. Y... See more
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Shocking scam. I had an airline gift card. If I booked direct with Aer Lingus it would have cost €276.35, I used €150 of a gift card and still had to pay €209! That means my €150 gift card was only va... See more
Very bad service ordered hampers 28th Nov to arrive in Perth asap eventually arrived on 21st December no updates available until 15th Dec then I had to contact AusPost to follow up myself. When they a... See more
Company replied
Update :I have since spoken to B&Q and they have advised that these funds are with yourselves the issuers of the card and it is allgifts.ie would need to extend the validity so totally frustrated w... See more
Company replied
Company details
Written by the company
AllGifts.ie is Ireland's largest gift and voucher website. AllGifts.ie combines our large network of gift partners with innovative eVoucher technology to make the job of gift giving simple, fun, efficient and flexible. Our customers range from people who want to send a birthday gift instantly to guests looking for the perfect wedding gift to corporate clients looking to reward staff or run an online sales promotion. And we try to cater for every gift occasion imaginable. AllGifts technology means that once you have selected a gift, you can deliver it in seconds by eVoucher email, text or print out. The recipient then orders the gift online, or they can use to buy any other gift on the website. For more information contact us today on 0818 222 222 or email info@allgifts.ie
Contact info
AllGifts.ie, Digital Depot, The Digital Hub , Dublin 8, D08TCV4, Ireland
- 01 253 0555
- help@Allgifts.ie
- allgifts.ie
1.4
Bad
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Would give zero stars if possible
Would give zero stars if possible. Horrendous experience. You’re not giving a voucher, you’re gifting a painful experience. Avoid.
June 25, 2023
Unprompted review
Reply from AllGifts.ie
Hi Andrew, thanks for your feedback and I apologize your experience was not a positive one. Our voucher instructions are listed prior to purchasing a voucher, and are sent to the recipient to ensure success but maybe this could be improved with your feedback! I'd like to look into this for you, but can't find a related order in our system. I'm happy to assist further if you'd like to contact our support on help@allgo.ie. Thank you.
Voucher code not working
I purchased a voucher and then realised I could only redeem on the site. I created an account to redeem the voucher to order a voucher card by post and the code did not work no matter how I input it. The system is not user friendly and confusing to first time users.
May 1, 2023
Unprompted review
Reply from AllGifts.ie
Hi there, that sounds frustrating! Unfortunately the voucher codes are case sensitive which can be tricky - it may help to copy and paste your voucher code directly from the PDF you received. Please call us on (01) 253 0040 if this issue is continuing for you. Thank you.
looking for help
hi i have made an enquire 3 times now every-time i press order book it keeps coming up sorry u entered an invalid symbol.anyone else have this problem thanks
February 5, 2023
Unprompted review
Reply from AllGifts.ie
Hi Linda, Sorry that we missed your review. If you're still having trouble, please don't hesitate to reach out to me on help@allgo.ie. Thank you.
It never arrived!!!
It never arrived. Never heard back from customer service. £300 out of pocket 😡
December 15, 2022
Unprompted review
Reply from AllGifts.ie
Hi there, Apologies that we missed your review. If there's anything I can help you with now, please contact me on help@allgo.ie and we'll get to the bottom of this. Thank you.
went to shop with voucher they said I…
went to shop with voucher they said I needed to go online ,set up account to redeem voucher , I already had done this and had voucher printed. they said they could do nothing , voucher only valid with all gifts and not with supplier. this voucher is for mcguirks golf.
January 14, 2023
Unprompted review
Reply from AllGifts.ie
Hi Billy, the redemption instructions should be listed on the voucher you received. If there's anything I can help you with now, please call me on (01) 253 0040. Thank you.
We got a voucher from all gifts for…my husbands 50th
We got a voucher from all gifts for expedia group for €100. When we went to use it and book a hotel in Killarney the difference between booking directly with Expedia and through Expedia group is €51. Our €100 voucher is now worth €49. there is a service charge of €29 and the same room costs €22 more through Expedia Group. I have tried to get an explanation from Expedia Group but to no avail. They are not budging.
January 18, 2023
Unprompted review
Reply from AllGifts.ie
Hi there, sorry that Expedia weren't helpful with your query. Please let me know if there's anything I can help with help@allgo.ie. Thanks
I appreciate the Allgifts customer…
I appreciate the Allgifts customer service team.
Rapid service from them and everything went smoothly.
Thank you so much.
December 28, 2022
Unprompted review
Reply from AllGifts.ie
Hi Manoj, thanks for your feedback! We're glad you benefitted from our committed customer service.
Don’t buy a voucher here as it is…
Don’t buy a voucher here as it is delivered as an email with your name on it and it’s not possible to gift it. Very stupid system.
December 8, 2022
Unprompted review
Reply from AllGifts.ie
Hi Martin, sorry we missed your review! To send a voucher directly to the recipient of your choice, simply enter their details in the 'recipient' section when checking out. Thanks
The problem with the empty attachment…
The problem with the empty attachment has been resolved by my niece. Thank you AllGifts for your concerned emails to me and wishing you success with your company.
December 11, 2022
Unprompted review
Reply from AllGifts.ie
Hi Sheelagh, we're glad you got sorted! Thanks for your feedback. See you again soon!
You are actually sending a friend a problem not a gift card/voucher.
Be aware that You are not actually sending gift cards or vouchers but the recipient has to go through requesting the vouchers and then they may/may not turn up. I recently purchased vouchers for my sister which turned into a complete pain in the neck for both herself and me. A voucher did not turn up and both of us are now trying to get allgifts/allegro to ‘reach out’ to Dunnes store. REMEMBER YOU ARE NOT SENDING A GIFT OF VOUCHERS YOU ARE SENDING THE RECIPIENT HASSLE AND GRIEF OF HAVING TO ASK FOR THE GIFT VOUCHERS
November 18, 2022
Unprompted review
Reply from AllGifts.ie
Hi Pauline, Apologies that your experience was not a smooth one. Although the redemption instructions are stated prior to purchasing and accompany the recipient's voucher, please let me know if you think there's additional resources we could provide. Thank you.
Reply from AllGifts.ie
Hi Steve, sorry to hear that! I'd be happy to investigate what went wrong for you if you could provide us with further details via email? help@allgo.ie. Thanks
Reply from AllGifts.ie
Hi Richard,
Thank you for taking the time to leave us a review.
I am sorry to hear you had trouble redeeming your voucher. I can see you were in touch with our team and the voucher has since been redeemed for you.
If we can offer any further assitance please do not hesitate to contact us at help@allgo.ie.
Kind regards,
The AllGifts.ie Customer Service Team
Taught I had more money in my balance…
Taught I had more money in my balance yet my balance is zero no where to see what vouchers I bought ?
July 6, 2022
Unprompted review
Reply from AllGifts.ie
Hi Maureen, if you search 'AllGifts confirmation' in your email inbox, you can review all of your purchase history. If there's something specific we can check for you, please let us know on help@allgo.ie. Thanks
Terrible Customer Service
I have rang their 0035312530555 re AllGifts voucher for Eason’s I have redeemed the voucher but all I am receiving via email is order number not gift card no contacted Eason who say the problem is with AllGifts. I have rang their contact no at 5 times on 15/06/2022 and 16/06/2022 left my contact no NOBODY has ring me back no joy
June 16, 2022
Unprompted review
Reply from AllGifts.ie
Hi Teresa,
Thank you for taking the time to leave us a review.
We are sorry to hear you had issues recieving/ redeeming your Easons voucher.
I can see that this was ordered Wednesday evening 15.06.2022 and sent first thing Thurday morning 16.06.2022. I can see you have seen been in touch with our customer service team and the voucher has been resent to you now.
Our offices are open 9.00-17.30 Monday to Friday, please do not hesitate to call us or drop us an email to help@allgo.ie with any further queries.
Kind regards,
The AllGifts.ie Customer Service Team
Thanks to Harry
Thanks to Harry Kenny for the super fast and clear help! Had some issues in the past waiting for too long to get a voucher, which disorganized my scheduled!
Thanks again Harry!
May 13, 2022
Unprompted review
Absolute nightmare trying to redeem…
Absolute nightmare trying to redeem vouchers, steer clear and get vouchers from retailers.
March 13, 2022
Unprompted review
We had an issue to which customer care…
We had an issue to which customer care resolved the matter quickly.
January 13, 2022
Unprompted review
Hi very disappointed with the customer…
Hi very disappointed with the customer service, I made a purchase for a gift card on the 24 December 2021, payment was approved on my from my account, however no confirmation or gift card received. Very dissatisfied with allgifts. I have sent a email, no response.
December 27, 2021
Unprompted review
Excellent Service
I ordered a gift on Thursday evening, before I could even track the item, it was delivered on the Saturday morning.
Will definitely buy from this company again.
December 6, 2021
Unprompted review
Their Customer Service is Dreadful....I…
Their Customer Service is Dreadful....I ordered a book 9/4/21 it is now October 13th 2021 and I have not received the item ordered. I have sent 7 emails left 4 voice mail messages with a person called
( Sharon. ) this so called individual has never called me back, oh I also tried to use their Chat option 3 times unfortunately each time chat was not available however they offer their email option which I believe they answered once to say it was on its way almost 4 weeks ago...still not here.....
If you want something for a gift forget anout this company you will be embarrassed when it does not arrive on time...
October 13, 2021
Unprompted review
Reply from AllGifts.ie
Hi Phyllis,
This order was not in relation to AllGifts.ie, we do not sell books on our website so the order you have would not be with ourselves.
Hopefully you get sorted soon.
Kind Regards,
The AllGifts.ie Customer Service Team
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