AllGifts.ie Reviews 

2,178
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Very deceiving….. makes it seems as if you get the vouchers immediately! What you get is an email to the recipient saying they are getting a voucher. The voucher can take up to 3 days to come. Y... See more

Rated 1 out of 5 stars

Shocking scam. I had an airline gift card. If I booked direct with Aer Lingus it would have cost €276.35, I used €150 of a gift card and still had to pay €209! That means my €150 gift card was only va... See more

Rated 1 out of 5 stars

Very bad service ordered hampers 28th Nov to arrive in Perth asap eventually arrived on 21st December no updates available until 15th Dec then I had to contact AusPost to follow up myself. When they a... See more

Company replied

Rated 1 out of 5 stars

Update :I have since spoken to B&Q and they have advised that these funds are with yourselves the issuers of the card and it is allgifts.ie would need to extend the validity so totally frustrated w... See more

Company replied

Company details

  1. Gift Shop

Written by the company

AllGifts.ie is Ireland's largest gift and voucher website. AllGifts.ie combines our large network of gift partners with innovative eVoucher technology to make the job of gift giving simple, fun, efficient and flexible. Our customers range from people who want to send a birthday gift instantly to guests looking for the perfect wedding gift to corporate clients looking to reward staff or run an online sales promotion. And we try to cater for every gift occasion imaginable. AllGifts technology means that once you have selected a gift, you can deliver it in seconds by eVoucher email, text or print out. The recipient then orders the gift online, or they can use to buy any other gift on the website. For more information contact us today on 0818 222 222 or email info@allgifts.ie


Contact info

1.4

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.4

All reviews

(2,178)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have ordered a gift card to be…

I have ordered a gift card to be delivered to me via email. It’s the fourth day since I placed the order but I haven’t received my gift code. Meanwhile I was told that my gift code will be delivered in the 3 full working days.
Still waiting for my gift code or I assume this is a scam 😡

September 5, 2021
Unprompted review
Rated 5 out of 5 stars

Finally got my voucher 8 days after…

Finally got my voucher 8 days after being asked to leave a review, whether the post or Arnott's were the slow coaches I don't know but maybe don't ask for reviews before delivery. It's a great site and I will use it in the incoming year for all my birthday gifts
M

July 20, 2021
Unprompted review
Rated 5 out of 5 stars

5 star customer service

I had to contact customer service recently and got probably the best customer service experience from any company I have ever contacted! Sarah&Kerri were absolutely stars to deal with. Will be using Allgifts reguarly from now on

May 14, 2021
Unprompted review
Rated 1 out of 5 stars

Voucher value of €50 for B&Q store…

Update :I have since spoken to B&Q and they have advised that these funds are with yourselves the issuers of the card and it is allgifts.ie would need to extend the validity so totally frustrated with this whole experience.
*** Original :Voucher value of €50 for B&Q store issued through all gifts.ie not being honoured despite not being able to travel to spend voucher since last March as store is more than 30 miles form my home .

Voucher has expired is response I have been given .

March 28, 2021
Unprompted review
AllGifts.ie logo

Reply from AllGifts.ie

Hi Olivia,

Sorry to hear that B&Q are not accepting your gift card. The card in question was issued in 2018, therefore did not need to be valid for 5 years. I believe the card would have been valid for 2 years and would have expired in 2020.
If you had an AllGifts.ie voucher we would be in a position to extend the voucher validity for you but the fact that the card is B&Q and B&Q have already received payment for the card, they are the only ones with the ability to extend the expiry date of the gift card. If you are to speak to B&Q customer service and explain the situation, I'm sure that they will be happy to help out.

Apologies we couldn't be of any more help on this issue.
Regards,
AllGifts.ie Customer Service

Rated 1 out of 5 stars

Stay away site "I would give ZERO STARS…

Stay away site "I would give ZERO STARS if it was a choice here. I spent almost $400 today and establishing an online account. with Google and since I hadn't logged in "...at least once 2 month they totally deleted my account without contacting me. I didn't get ANY email contact or warning about this. ( and a LOT of money) are gone.

March 22, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you to All Gifts for their…

Thank you to All Gifts for their gesture of goodwill in issuing a portion of a voucher I bought for my son for Christmas. He was unable to redeem the original voucher as the company went into sequestration. I will definitely support All Gifts in the future. I live in South Africa and it is lovely that I can send something to my son and daughter in law in Dublin.

March 15, 2021
Unprompted review
AllGifts.ie logo

Reply from AllGifts.ie

Hi Ellen
Thank you for taking the time to leave a review. We are delighted to hear that we were able to help and we look forward to hearing from you again soon.
Kind regards,
The AllGifts.ie Customer Service Team

Rated 1 out of 5 stars

Absolutely horrible

Absolutely horrible! I ordered in November and got it at the end of January. They made it seem like we would be getting this awesome ornament and received this plastic coated picture of the ornament. They are only offering a 15% refund.

February 2, 2021
Unprompted review
Rated 1 out of 5 stars

Disappointing

Very bad service ordered hampers 28th Nov to arrive in Perth asap eventually arrived on 21st December no updates available until 15th Dec then I had to contact AusPost to follow up myself. When they arrived it wasn’t what was advertised very disappointing..:raised with CS they want to involve the receiver by requesting photos etc brutal service... desperate follow up..really bad and by the look of the reviews I’m not the only one who thinks it.

December 31, 2020
Unprompted review
AllGifts.ie logo

Reply from AllGifts.ie

Hi Ciara, I apologize for such a late response to your review. Although Christmas is a very busy time for us, this was not an adequate service you received. I believe that we have improved our support since 2020, and I hope you can benefit from this on a future order. Thank you.

Rated 1 out of 5 stars

Very bad

Very bad! Not reliable!
I purchase a gift and they said I was gonna get it before Christmas, never got it!!

December 25, 2020
Unprompted review
AllGifts.ie logo

Reply from AllGifts.ie

Hi Nubia

We have checked the system and can not find any order under your name

Could you please provide us with an order number for us to investigate further

Kind regards,
The AllGifts.ie Customer Service Team

Rated 5 out of 5 stars

Always very reliable

Always very reliable. And always someone on the chat to help out with issues!

December 14, 2020
AllGifts.ie logo

Reply from AllGifts.ie

Hi Jane,
Thank you so much for taking the time to leave a review. We re glad to hear you enjoy using our service and we hope to hear from you again soon.
Kind regards,
The AllGifts.ie Customer Service Team

Rated 1 out of 5 stars

Really bad

Really bad, half of my hamper was missing. Got a €5 refund. Don’t recommend at all

December 14, 2020
Rated 5 out of 5 stars

All Gifts - Excellent

Brilliant customer service and consideration for their customers. First class.

November 30, 2020
Unprompted review
AllGifts.ie logo

Reply from AllGifts.ie

Hi Brodie

Thanks for taking the time to leave us a review

We are so glad to hear you had a great experience using AllGifts.ie

Kind regards
The AllGifts.ie Customer Service Team

Rated 5 out of 5 stars

Absolutely excellent service

Absolutely excellent service, no delays in anything

November 7, 2020
AllGifts.ie logo

Reply from AllGifts.ie

Hi Heidi
Thanks for taking the time to leave us a review. We are so happy to hear that you enjoyed our service and we hope to hear from you again in the future.
Kind regards,
The AllGifts.ie Customer Service Team

Rated 5 out of 5 stars

Nice and fast 🏃🏻‍♂️💨

Whenever I order gift cards from Allgifts.ie I get the gift card I ordered quickly and I never have to wait around for so long. I’ll definitely recommend their website for anyone who is looking to purchase a gift card online.

November 7, 2020
AllGifts.ie logo

Reply from AllGifts.ie

Hi Gideon
Thank you for leaving a review. We are glad to hear that you enjoy the speedy service! We hope to hear from you again soon.
Kind regards,
The AllGifts.ie Customer Service Team

Rated 5 out of 5 stars

Reliable

Always deliver on time and solve any problems

November 6, 2020
AllGifts.ie logo

Reply from AllGifts.ie

Hi Brian
Thank you for taking the time to leave us a review. We are so happy to hear that you enjoy using our service! We hope to hear from you again in the future.
Kind regards,
The AllGifts.ie Customer Service Team

Rated 5 out of 5 stars

excellent sit

November 6, 2020
AllGifts.ie logo

Reply from AllGifts.ie

Hi Jack
Thanks for taking the time to leave us a review
We are so glad you enjoyed using AllGifts.ie
Kind regards,
The AllGifts.ie Customer Service Team

Rated 5 out of 5 stars

Exactly what you expect

Very good job

November 5, 2020
AllGifts.ie logo

Reply from AllGifts.ie

Hi Edoardo
We really appreciate you taking the time to leave a review and we are so glad to hear that you enjoyed our service.
Kind regards,
The AllGifts.ie Customer Service Team

Rated 4 out of 5 stars

Good service, poor website

My Customer Care experience with AllGifts was great. They were very helpful and straight-forward.
I really wish to see AllGifts.ie getting a face-lift. Many elements on their page are too small, there are no options to see my recent purchases and the design and layout is outdated.

November 4, 2020
Rated 1 out of 5 stars

Supposed to receive vouchers within 3…

Supposed to receive vouchers within 3 working days. One week later and still waiting.

November 3, 2020
AllGifts.ie logo

Reply from AllGifts.ie

Hi Michael.
We apologise for the delay in receiving your vouchers. We normally send all of our vouchers within three working days but due to a delay in receiving stock, this resulted in your vouchers being late. We placed an order for Ikea vouchers on 23/10/2020 but unfortunately we only received them 3/11/2020 which is the reason for the delay. I can now confirm your vouchers have been sent to you.
Once again we apologise for any inconvenience.
Kind Regards,
The All Gifts.ie Customer Service Team

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