Allison Homes Reviews 

635
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 222 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often going above and beyond to assist with inquiries and provide detailed information. The customer service is frequently highlighted as exceptional, with many appreciating the personalized approach and clear advice provided throughout the buying process. Reviewers are particularly impressed with the quality of the homes, noting the high specifications and excellent finish, as well as the overall smooth and efficient service. However, some customers also noted issues with customer service, describing it as awful and a nightmare, with complaints not being resolved and a lack of knowledge or professionalism from some sales teams. There were also instances where customers felt that the company did not want to sell them a house or that deals were unexpectedly withdrawn, leading to frustration and disappointment.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Users describe positive interactions with customer service, highlighting that representatives often go above... See more

Service

Clients share positive opinions on service, with many reviewers describing it as professional, thorough, and... See more

Location

Reviewers mention positive feedback about location, with many expressing satisfaction with their new homes in... See more

Quality

Consumers find quality to be positive, with many reviewers expressing delight with the build quality,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rachel has been nothing but professional and thorough in the process of buying a new home. She went above and beyond to help us and to answer our many questions. Whilst we decided in the end not to pr... See more

Company replied

Rated 5 out of 5 stars

Tracy welcomed us warmly, showing us around the show home and letting us see one of the homes for sale. She answered all our questions, including those about part exchange and assisted buying. Finally... See more

Company replied

Rated 5 out of 5 stars

We moved into Deer park Thorney 7 months ago we have been delighted with our home and everyone with Allison homes that have helped us with a couple of minor teething problems Paula was brilliant p... See more

Company replied

Rated 5 out of 5 stars

A lovely site Development, nicely planned and feeling spacious. The properties we viewed are high spec and finished to a high standard. Rachel who showed around the development and properties was very... See more

Company replied


Company details

  1. Home Builder
  2. Housing Development

Written by the company

Allison Homes has a longstanding reputation built from a good quality of design, high specification and expert craftsmanship. Our homes can be found in great locations. Discover your new home today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

635 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(635)

208 reviews in the last 12 months

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Rated 5 out of 5 stars

Welcoming & helpful

The gentleman who we met was very welcoming and accommodating. He took the time to show us a few properties regardless of the fact we hadn’t booked an appointment.

May 25, 2026
Unprompted review
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Reply from Allison Homes

Hello Laura,

Thank you for your lovely review. We’re so pleased to hear our sales advisor was welcoming and accommodating, and able to show you around even without a booked appointment.

We really appreciate your kind feedback.

- Allison Homes team

Rated 5 out of 5 stars

I needed to move house on a tight…

I needed to move house on a tight timescale, and from meeting Sean in the Sales Office at end of Jan, to moving into my new home at King’s Meadow in March, I’ve had a really positive experience with Allison Homes. I honestly didn’t think I’d be in on schedule, but everyone on the team was so helpful in pushing my purchase forward. A special mention to Richard, the Site Manager, whose team are friendly and respectful on site, and to Chloe, Customer Experience Manager who, with Richard, personally guided me through the house checklist on move in day. They’ve both cheerfully dealt with any queries I’ve had over recent weeks. I’d say the follow up service from this Developer has been exemplary and has exceeded my expectations. I’d a couple of small questions/issues and a few decoration ‘snags’ after move in, but Rob Bedford’s standard of finish was meticulous. The design and overall finish of the home is good, and I particularly appreciate the quality fixtures and fittings esp in bathrooms. As a first time purchaser of a new build property, I was a bit nervous about the process, but can honestly say I’ve felt really well looked after. Chloe has checked in regularly, also Tareena in Allison Homes main office helping take care to make sure I’m happy and settling in. 100% recommend Allison Homes to anyone thinking of a new build purchase.

March 20, 2026
Unprompted review
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Reply from Allison Homes

Hello Amanda,

Thank you for your lovely review and recommendation. We’re so pleased to hear you felt well looked after by Sean, Richard, Chloe, Rob, Tareena and the wider team throughout your move to King’s Meadow.

Your feedback means a great deal to us, and we’re delighted the service exceeded your expectations. We’d also welcome any feedback on what else we could have done to make this a 5-star experience.

- Allison Homes team

Rated 5 out of 5 stars

Excellent service from very knowledgeable and lovely people!

Charlie at St Mary’s Chase has been so helpful the past weekend (a bank holiday weekend too!) at helping us find our dream first home!

As first time buyers, she took the time to show us our options and explain thoroughly the process and guided us the whole way through!

I visited twice on the same day to show my parents the property too because I was so impressed and unlike other developers, I didn’t feel rushed to make a decision! I can’t thank her enough for how helpful she has been and I’m so excited to move into my new home in the next few months😊

May 23, 2026
Unprompted review
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Reply from Allison Homes

Hello Emily,

Thank you for your lovely review. We’re so pleased Charlie was able to support you through the process and help you find your dream first home at St Mary’s Chase.

We’ll be sure to pass on your kind words, and we wish you every happiness in your new home.

- Allison Homes team

Rated 5 out of 5 stars

Venus Fields - Needham Market

From the very beginning of our purchase journey, Kaya was absolutely outstanding. Purchasing a new build property and arranging a part exchange can be an incredibly stressful and complex process, but Kaya made everything feel manageable from start to finish.

Her communication throughout was exceptional — always keeping us informed, responding quickly to questions, and making sure we fully understood every stage of the process. What really stood out was how proactive and committed she was in helping get the deal over the line. Nothing ever felt like too much trouble, and she consistently went above and beyond to support us.

Kaya was professional, approachable, knowledgeable, and genuinely cared about achieving the best outcome for us. Her patience, reassurance, and determination played a huge part in making this move possible, and we truly do not believe the process would have gone as smoothly without her involvement.

She is an absolute credit to the company, and we are incredibly grateful for all of her hard work and support throughout our purchase. We would not hesitate to recommend both Kaya and the developer to anyone considering buying a new home.

Thank you again, Kaya — your help has been genuinely appreciated.

May 5, 2026
Unprompted review
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Reply from Allison Homes

Hello Jamie,

Thank you for your wonderful review. We’re delighted to hear Kaya made your purchase and part exchange journey feel smooth and supported throughout.

We’ll be sure to share your kind words with Kaya and the team. Wishing you every happiness in your new home.

- Allison Homes team

Rated 5 out of 5 stars

Great customer experience

Great customer experience, several options offered with a well detailed presentation.

May 23, 2026
Unprompted review
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Reply from Allison Homes

Hi Sindiso

Many thanks for your fantastic feedback. This is exactly what we aim for and glad you had such a great experience.

If you need anything further, please don't hesitate to get in touch

- Allison Homes team

Rated 4 out of 5 stars

Title

The lady was very pleasant & really made an effort to help despite not having houses available to view that were in our price range.

May 23, 2026
Unprompted review
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Reply from Allison Homes

Hi Jules

Many thanks for your feedback! It's great to hear our Sales Executive was so welcoming. Hopefully we can still assist you on your home buying journey and find something suitable for you to view very soon.

We’d love to know what more we could do to turn your experience into a 5-star one - your feedback is invaluable in helping us improve.

- Allison Homes team

Rated 5 out of 5 stars

Annabelle was very friendly and…

Annabelle was very friendly and informed us of the plots and types of houses and when they would become available. We also discussed part exchange. She answered all our questions and asked if we had any more to ask. We are interested in a plot and is going to keep us informed when it becomes available. We have visited several housing developments and Annabelle was the best we've spoken to. She is a real asset to Allison Homes.

May 24, 2026
Unprompted review
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Reply from Allison Homes

Hi Clare

Thank you for leaving such wonderful feedback! It's great to hear how Annabelle helped you and we'll be sure to pass your comments on to her!

If there's anything else you need, please get in touch

- Allison Homes team

Rated 5 out of 5 stars

Very happy with our new home at Corby…

Very happy with our new home at Corby Glen. Great location, well- thought put house design, high quality specification and construction and very good value. Purchase process and minor snagging work all handled very efficiently. We’ve been particularly impressed by how everyone at Allison homes has been really keen to make sure we’re satisfied with our purchase - and we definitely are!!!

May 21, 2026
Unprompted review
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Reply from Allison Homes

Hi Peter

Fantastic to hear you're so happy with your new home, and we're very grateful for your great feedback.

If there's anything further we can do, please get in touch

- Allison Homes team

Rated 5 out of 5 stars

Great after sales service

I would like to thank the team for the after sales service we’ve received since moving to the kings meadow development. Tareena from the customer service team and Rob Bedford have gone the extra mile to ensure all the minor issues were dealt with in a professional manner to the highest standard.

May 15, 2026
Unprompted review
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Reply from Allison Homes

Hello Barry,

Thank you for your kind feedback! We’re so pleased to hear you’ve received such positive aftersales support since moving to Kings Meadow.

It’s fantastic to know Tareena and Rob have gone the extra mile to ensure everything was handled professionally and to a high standard. We’ll be sure to pass on your lovely comments to them both.

- Allison Homes team

Rated 5 out of 5 stars

Sales man was very friendly and not…

Sales man was very friendly and not pushy. Expected hard sell but felt very relaxed and everything explained and questions answered

May 15, 2026
Unprompted review
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Reply from Allison Homes

Hello Ian,

Thank you for your kind feedback! We’re delighted to hear you found the experience relaxed and informative, and that our sales team made you feel comfortable without any pressure.

Exactly the experience we aim to provide!

- Allison Homes team

Rated 5 out of 5 stars

Superb quality build to view and…

Superb quality build to view and Charlie the sales negotiator is superb to deal with very knowledgeable and very pleasant.

May 17, 2026
Unprompted review
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Reply from Allison Homes

Hello Angela,

Thank you for your fantastic feedback! We’re delighted to hear you were impressed with the quality of our homes and that Charlie provided such a knowledgeable and pleasant experience during your visit.

We’ll be sure to pass on your kind words, they’ll be greatly appreciated.

- Allison Homes team

Rated 5 out of 5 stars

The Allison homes sales agent

The Allison homes sales agent, Tanya, was very helpful and knowledgeable with the property I was interested in and went out of her way to help. She answered any and all questions I had regarding the properties I looked at.
I would thoroughly recommend a visit to Wootton Grange.

May 15, 2026
Unprompted review
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Reply from Allison Homes

Hello Dale,

Thank you for your wonderful feedback! We’re delighted to hear Tanya provided such helpful and knowledgeable support during your visit to Wootton Grange and took the time to answer all of your questions.

It’s fantastic to know you’d recommend visiting the development, we’ll be sure to pass on your kind words to Tanya.

- Allison Homes team

Rated 5 out of 5 stars

Nice location & view

It was first appoint of the day out of many. Charlie was very friendly in discussing options and timeline. We got a chance to view show home with ample amount of time. Location seems have nice view.

May 10, 2026
Unprompted review
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Reply from Allison Homes

Hello,

Thank you for your lovely feedback! We’re delighted to hear Charlie made such a positive impression, providing friendly and helpful guidance while answering your questions and showing you around the show home.

- Allison Homes team

Rated 5 out of 5 stars

Great experience

Great experience, turned up with no appointment m, was very well looked after and showed two houses.

Very impressed with the them both, we just need to sell ours now.

May 9, 2026
Unprompted review
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Reply from Allison Homes

Hello Andrew,

Thank you for your lovely feedback! We’re delighted to hear you were made to feel so welcome and well looked after, even without an appointment.

It’s great to know you were impressed with the homes you viewed, we’ll keep our fingers crossed for a smooth sale of your current home and hope to welcome you back soon.

- Allison Homes team

Rated 5 out of 5 stars

Deed of Variation…

I was trying to get a Deed of Variation signed by a Director, CEC Tereena Page went Above and beyond to make sure this was organised for me, keeping me in the loop on the progression and i had the hard copy in my hand signed within less than 48 hours from my first contact, she really had my best in heart i cant thank her enough!! Thanks also to Legal Alex and Deborah. Adam the Director was also a gentleman, and came to make sure all was good when i arrived on site, thank you sooo much Tereena!!! Kirsty M xx

May 8, 2026
Unprompted review
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Reply from Allison Homes

Hello Kirsty,

Thank you so much for your lovely feedback! We’re delighted to hear Tereena went above and beyond to support you and keep everything moving so quickly and smoothly.

It’s fantastic to know Alex, Deborah, and Adam also helped make the experience such a positive one. We’ll be sure to pass on your kind words to everyone involved, they’ll be thrilled to hear them.

Thank you again for taking the time to share your experience.

- Allison Homes team

Rated 5 out of 5 stars

Friendly and efficient customer service

Tanya fitted me in for an appointment on the same day and took the time to answer any questions I had about the properties I was interested in. She was very friendly and welcoming. Thanks!

May 3, 2026
Unprompted review
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Reply from Allison Homes

Hello Nicola,

Thank you for your kind feedback! We’re delighted to hear Tanya was able to fit you in at short notice and provide such a friendly and helpful experience, taking the time to answer all your questions.

We’ll be sure to pass on your lovely comments - she’ll be so pleased!

- Allison Homes team

Rated 5 out of 5 stars

Enjoyable experience from first…

Enjoyable experience from first contact, helpful, knowledgeable and great customer care, Rachael looked after us and nothing was to much bother, we were shown multiple house types and were given all the information we needed.

April 30, 2026
Unprompted review
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Reply from Allison Homes

Hello Nick,

Thank you for your lovely feedback! We’re delighted to hear you had such an enjoyable experience from your first contact and that Rachael provided helpful, knowledgeable support throughout.

It’s great to know you were shown a range of homes and given all the information you needed, we’ll be sure to pass on your kind words to her.

- Allison Homes team

Rated 5 out of 5 stars

Angie was extremely helpful throughout

Angie was extremely helpful throughout, going above and beyond to deal with our enquiries in a professional and supportive manner.

April 26, 2026
Unprompted review
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Reply from Allison Homes

Hello Pete,

Thank you for your kind feedback! We’re delighted to hear Angie supported you so well, going above and beyond to help with your enquiries in a professional and caring way.

We’ll be sure to pass on your lovely comments, she’ll be thrilled!

- Allison Homes team

Rated 5 out of 5 stars

A lovely site Development

A lovely site Development, nicely planned and feeling spacious. The properties we viewed are high spec and finished to a high standard. Rachel who showed around the development and properties was very knowledgeable, friendly and professional. All in all it was worth the 3and a half hour drive down from London to view at High Moor View. We are hoping we get a sale on our property so we don’t miss out on buying with yourselves.

April 25, 2026
Unprompted review
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Reply from Allison Homes

Hello John,

Thank you for your wonderful feedback! We’re delighted to hear you enjoyed your visit to High Moor View and that the development, layout, and quality of the homes made such a strong impression, especially after such a long journey.

It’s fantastic to know Rachel provided a knowledgeable and friendly experience throughout your visit. We’ll be sure to pass on your kind words to her.

We’ll keep our fingers crossed for a smooth sale of your current home and hope to welcome you back soon.

- Allison Homes team

Rated 5 out of 5 stars

Very accommodating

Very accommodating. Great, clear and in depth explanations with a smile. We felt welcomed.

April 25, 2026
Unprompted review
Allison Homes logo

Reply from Allison Homes

Hello Surjeet,

Thank you for your lovely feedback! We’re so pleased to hear you felt welcomed and that the team provided clear, in-depth explanations in a friendly and accommodating way.

- Allison Homes team

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