Allkentrecovery Reviews 

166
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing fantastic feedback about their overall interactions. Many customers frequently praise the staff for being exceptionally friendly, helpful, and understanding, which significantly eases stressful roadside situations. People constantly highlight the prompt, trustworthy, and highly professional service provided when handling unexpected vehicle breakdowns and transportation needs. Consumers are also deeply impressed by how quickly the dedicated team arrives on location to secure, load, and transport vehicles safely. Reviewers appreciate the exceptionally smooth communication, great ongoing support, and reliable assistance maintained throughout the entire recovery process from start to finish.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting brilliant recovery assistance and prompt... See more

Staff

Clients share positive opinions on staff, frequently describing them as friendly, helpful, and professional.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can’t speak highly of them. Great service, came straight out to recover us to our desired destination for a fair price. I would definitely recommend!

Rated 5 out of 5 stars

I recommend Ali's services with all confidence. I was blocked with a FORD TRANSIT CUSTOM at the Ferry Port in Dover. Although I was ready for the road, the car broke down, and I barely managed to get... See more

Rated 5 out of 5 stars

Excellent, prompt and clear service. Communication was solid and everything ran incredibly smoothly. Very impressed with this service and would 100% use them again.

Rated 5 out of 5 stars

I contacted them this morning when a problem concerning the emergency key on my Lexus. Lexus were not much help but the guy I spoke to here (sorry I didnt ask his name) solved the problem promptly. He... See more


Company details

  1. Towing Service

Written by the company

All Kent Recovery providing Private Car Recovery and Breakdown Service throughout Kent. We are the NO 1 Private Hire Car Breakdown Company in Kent


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

166 reviews

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No recent history of asking for reviews

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4.7

All reviews

(166)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service and very professional

We had a road accident and our car lost a wheel in the middle of a residential street. We called Allkentrecovery and they sent someone immediately to recover our vehicle. The service was fast but above all they were really understanding and accommodating, gave us advice and reassure us. They were friendly and very professional, which is what you need in difficult situations like after a road accident. I highly recommend them.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Helped recover my hybrid and delivered it to my home within a couple hours. Will be using them again to transport my vehicle for repair. Very friend and helpful throughout.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing friendly service

Amazing friendly service.
Very reliable and quick to respond. Defiantly using them again they have done 2 car movements now for us and will be doing more

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Luton van

Booked recovery in advance, turned up on time to tricky recovery (3.5 ton Luton low loader no clutch and stuck in reverse gear) coped easily and delivered to C E Autos on time. Can't fault, excellent.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, prompt and clear service. Communication was solid and everything ran incredibly smoothly. Very impressed with this service and would 100% use them again.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

I recommend Ali's services with all…

I recommend Ali's services with all confidence. I was blocked with a FORD TRANSIT CUSTOM at the Ferry Port in Dover. Although I was ready for the road, the car broke down, and I barely managed to get into the park. I found Ali on Google, and I called him - he immediately answered, quickly confirmed the details and location where I was going to be lifted. After a while, he reached the spot, took my van, and transported it safely. Prompt, professional and trustworthy service. Thank you again!

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Prompt, polite and transparent. A great help

I contacted them this morning when a problem concerning the emergency key on my Lexus. Lexus were not much help but the guy I spoke to here (sorry I didnt ask his name) solved the problem promptly. He ssaid he didn't want me to have the cost of a call out if he could fix it over the phone. They will be my first call if I'm in trouble. Thank you!

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful, good service.

Good service, took the car to garage I wanted. Helpful. Hopefully won't need to use a recovery service again but would use them if I did.

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

Nectarine House Ltd t/a All Kent Recovery :-(

I used Nectarine House Ltd t/a All Kent Recovery last week. The recovery itself was carried out ok but the driver said my vehicle was over loading his own vehicle??

However, after the job I requested a proper receipt showing the company’s VAT number, as VAT had been added to the phone quote of £195. Since then, I have made several attempts to contact the company to obtain this information. Note the Director Muhammed ZORLU is running a "dormant" company and has dissolved 2 others linked to him.

The person answering the phone refused to give me his name and could only come up with Joe. He accused me of being a police officer (bizarre) when asking for his full name and a receipt (must have touched a nerve). This male then hung up on me - very brave. Despite repeated attempts, I have been unable to obtain a valid VAT number or an invoice. These are the actions of fraudsters.

I have only asked for a standard receipt with VAT details, which any VAT-registered business should be able to provide. If anyone else has been treated this way make sure you use the HMRC reporting tool.

My overall experience with Nectarine House Ltd has been unprofessional and unresolved. Based on this, I would not recommend use this company.

November 28, 2025
Unprompted review
Rated 1 out of 5 stars

Service ok but scammy pricing

I became stranded after engine issue and had to Google to find recovery. As a lone female this is quite a vulnerable position to be in especially as I was far from home in an unfamiliar area. I was quoted £195 for recovery home with a £50 deposit over the phone. Told recovery would be under an hour and it was just over. Kevin turned up he seemed friendly and helpful. He did comment that his truck wasn't really meant for cars of my size but it was loaded carefully etc. On arrival home Kevin said the price was £195 +vat. And that bank transfer was required. I did query the £50 deposit as my card details were taken and he said it was to prevent messers. I couldn't check whether a deposit had been taken or not so had to trust it hadn't. He said the total had to be by bank transfer to Nectarine House Limited. Again a bit odd and Kevin had to ring whoever was receiving the money to check it had been received. I've had time to think about this now and it all feels scammy and now realising I should have asked for a receipt and evidence of a VAT number - consumers should always be quoted Vat inclusive prices. This all felt less than professional and sharp practice in hindsight, hence the review.

November 20, 2025
Unprompted review

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