Alloy Wheels Direct Reviews 454

Ordering at a distance is always an extra stress but Alloy Wheels Direct were there as I went through the inevitable back and forth emails. They seem interested in providing not only great products but service - something many other companies should try to emulate!

Thanks for "being there"!

Didn’t have my first choice wheels but love the set I got. Everything arrived fitted together right - wheel, tyre, sensors.

Buying new wheels and tyres is never cheap but AlloyWheelsDirect made it a pleasurable experience. From Tony’s careful approach and rapid response to UPS’s timely delivery and the quick, cheerful fitting, I am totally impressed.

These guys were great. I ordered the part. They emailed me immediately to check the part was the correct one that I needed asking for pics so they could cross check. I knew then they were a legit and probably reliable company. The part took a few weeks to get from the manufacturer and they kept me informed during this time.

In the end the part was delivered as expected. Really great service provided by these guys.

Would definitely recommend.

Best price and great communication.
Will buy from AWD again

Buying my new wheels was an enjoyable experience with helpful service. The set arrived well packaged and in perfect condition. In my opinion it is well-worth buying the right genuine wheels for your vehicle, guaranteed to be safe and long lasting and with the correct specs so that they look right and fit right first time, and add value to your car. In the long run, quality wheels pay for themselves.

Efficient and friendly service, wheels arrived in perfect condition within timeframe expected

I found this company to be very helpful and efficient with a personal service. Great product arrived in good time and well packaged. I will definitely shop here again!

Great company to deal with, had an easy experience with alloy wheels direct. Tyres came when expected and they even came in their own individual boxes straight from Germany.
Another thing to add is the 4 tyres turned up together. From ordering off other sites in the past I would have 1 tyre turn up 1 day, and the other 3 weeks apart. I would highly recommend alloy wheels direct and I’ll definitely be using these guys again in the future! Thank you

Really helpful in clarifying the part number I required. Delivery period was good given current covid issues..I will definitely use them again.

AlloyWheelsDirect, they are in the ball! Really friendly, helpful and fast!
The Best! Many thanks AlloyWheelsDirect!

I had decided to source a set of Winter wheels/tyres for my Mini Countryman Cooper S, as I have done so on all my cars.
I came across the Alloy Wheels Direct website and found it had a good choice of Alloys and tyres that would suit, although I initially thought a bit expensive.
On my initial enquiry, I spoke to Tony who was very helpful and checked stock availability of my selection. Chosen wheels and tyres were all available so I placed my order.
This is where it starts to go wrong.
I left it 1 week before contacting Tony to check on progress of order as we were due to go away the following week for approx.a week. I was informed that there was a delay as only 3 of my chosen tyres were available and were chasing up another, despite when I initially ordered I was told everything available.
I then contacted sales adviser when we got back and was informed that the workshop would complete the wheels and sort paperwork for UPS pickup.
It was nearly another week before they were picked up by Courier, then 1 more week before I received. Very stressful to say the least.!! I think UPS need to get their act together.!
Wheels arrived well packaged to be fair. I have since checked all tyre pressures and fitted to the car.
Have had to initialise the tyre settings in the car yesterday and very disappointingly found that it will now not display the tyre pressure settings for each tyre as with original tyres.
Contacted Alloy Wheels Direct with my query and this problem has now been resolved.
To be fair, the Customer Service has been very good regarding this matter.

Went well beyond the average to help me solve my wheel replacement problem and brought me to a successful solution. How refreshing, thank you.

My wheel arrived in good time in perfect condition. Excellent choice and service.

Excellent services from start to finish. My order was promptly checked and suitability for my car confirmed. I was kept updated as to the status of my order and delivery. My wheels arrived superbly packaged and are pristine. Well done AlloyWheels Direct!

This is the third set of wheels and tyres that I have purchased from Alloy Wheels Direct. Always very competitively priced and excellent customer experience. Will be back again in the future 👍👍