Allround365 Reviews 144

Brilliant service thank you Ricky, Jo and Rachel for being at the helm.

I needed to replace glass to a double glazed window following a burglary. I phoned Allround 365. I received great customer service from both Racheal and Ricky. They offered clear information about the process and how to proceed. They also responded very quickly to my request keeping to appointment times. I would definitely use this company again. Thank you.

As bad as possible. I’ve not even got a quote and been charged £180. The ‘local’ website said no call out charge and free quotes. I was unknowingly diverted to Allround365. I booked the appointment for my repair and was asked to pay £180 to confirm the booking. My antenna should have gone up. A week later, I’ve had a 15 minute visit - a day later than scheduled - and no quote for the work. They say they ‘can’t’ give me a refund as the £180 was an hourly charge for 1 hour minimum - coming to look at the job -and they can only apologise that I misunderstood! Whilst I was on the telephone asking to speak to the manager, I could hear someone taking a call from another dissatisfied customer, also seeking their money back.

Very disappointing experience.

An engineer came out and spent around 10 minutes inspecting my boiler, then charged me £154 just to tell me that a part needed replacing. No repair was actually carried out.

I was told I would receive a call or email with the next steps, but nobody contacted me, even after I chased this up.

When I eventually received the quote, I was told the diverter valve alone would cost £420, plus £300 for labour. After checking, the real market price for this part is significantly lower 50-80 £ which makes the quote feel excessively inflated.

Poor communication and very poor value for money. I would not use this company again.

Expensive, unreliable, unresponsive and all round terrible service!

Very unimpressed with this company.
I asked for an electrician as my elderly parents' relatively new washing machine had stopped working mid-wash and no lights were seen on machine. AllRound365's electrician came and said the power was working fine and to get machine replaced under warranty. It subsequently transpired when I got a washing machine engineer under the warranty to inspect it, that the machine plug had just worked loose from the extension cable, and was half-in, half-out; there was absolutely nothing wrong with machine. Crucially, leaving plug half-plugged in was a safety hazard, as it can overheat causing fire, yet AllRound365's electrician had not even checked where the machine was plugged in, to see if it was safe. So AllRound365 had charged £156 for my elderly parents, left them in a potentially unsafe situation, and told them incorrectly that washing machine needed replacing - all because their engineer didn't take the time to check if it was plugged in properly.

Admin staff really helpful keeping me updated on arrival times of goods and plumber
Marios the plumber worked so hard late into the evening to get the job finished. He is kind polite and very hard working. A lovely man
I am very pleased with overall service of this company. Thank you Anne

Brilliant service all round.
Highly recommended.

Truly impressive service. Friendly and professional from start to finish. They really go the extra mile to get the job done right.

Great service from start to finish. Everything was completed to a very high standard, the team was professional and tidy, and the pricing was fair. I would definitely recommend their services.

Booked a repair for a faulty kitchen tap that had dripping constantly. The engineer replaced cartridges, tightened all connections and made sure the pressure was balanced. Works perfectly now and the price was fair too.

Had a blocked kitchen waste pipe. The engineer cleared the blockage properly and then took the time to clean out the trap and test the drainage before leaving. No rushing, no mess left behind.

Spot on. Efficient, polite and knew exactly what he was doing.

Had a dripping toilet that had been annoying me for weeks. The engineer replaced the fill valve, checked the seal and adjusted the flush level. Everything works perfectly now. Smooth experience from start to finish

Called for help with low hot water pressure. The engineer checked the boiler, looked at the pipework and found a partially blocked valve in the airing cupboard. He swapped it out, flushed the system and made sure the pressure was consistent across all taps really impressed with how quickly he diagnosed it.

Really happy with the work. Turned up when they said they would and sorted the problem with no messing about.

My downstairs toilet was making all sorts of weird noises and my wife called a plumber to come and have a look at it. The plumber was quick to arrive and soon worked out why our toilet was acting up. He got it fixed and now it’s working fine. Great company!

A reliable company that resolved our leak quickly and efficiently. Showed up on time and got straight to work. Highly recommended

Thank you!

I booked an engineer for a heating issue after three radiators refused to warm up properly. He flushed the system, checked all the TRVs and found an airlock trapped at the far end of the circuit. After bleeding the pipework and balancing the system, every radiator started heating evenly. He explained everything clearly and didn’t try to oversell anything. Very professional and knowledgeable.

Outstanding service – they handled our boiler failure quickly and professionally at a fair price. Will absolutely call them again if needed.