All Things Tennis Reviews 1,431

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 271 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift delivery services and the excellent prices offered, often noting that they found the best deals here. The service is frequently highlighted as fantastic, with many appreciating the efficiency and ease of their overall experience, from ordering to receiving products. People are also impressed with the product selection, including hard-to-find items, and the quality of the items received. However, some customers also noted issues with delivery dates not being met, with some orders experiencing significant delays or even being lost. A few other people also felt that there were problems with incorrect items being sent or missing parts from their orders, leading to frustration and the need for resolution.

What people talk about most

Product

Users describe ambiguous interactions with product, with many customers praising the excellent range,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many praising the swift delivery and smooth... See more

Service

People report positive experiences with service, often describing it as efficient, professional, and... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting competitive pricing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My no. 1 place to order tennis equipment, very quick delivery times and at great prices. Only one negative, you can never get hold of anyone by telephone, or email.

Company replied

Rated 5 out of 5 stars

My son has joined his University Padel Team and needed a padel racket. After researching rackets and sites we landed on "All Things Tennis" and found a racket he had on his list. The process of orderi... See more

Rated 5 out of 5 stars

Amazing service, again! I just ordered a bulk buy of tennis balls and they came the next day which was amazing. Also, they were the most competitively priced on line. I have ordered different products... See more

Rated 5 out of 5 stars

Great service, arrived on time, superb product and efficient delivery service. Can't Go wrong with them, 2nd racket purchased from the website in the last 6 months. I will definitely buy more items in... See more


Company details

  1. Tennis Store

Written by the company

The UK's leading online tennis shop, we are proud to be an independent business run by tennis experts. Enjoy free next working day delivery and string upgrade offers! All enquiries contact: help@allthingstennis.co.uk number - 0330 133 1378 We have stores in Windsor and London if you'd like to visit us!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 67% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All in all had a good experience

All in all had a good experience ordering with all things tennis, their pricing is great and the website was very user friendly, navigating it was easy. I must say there was some slight confusion about my delivery date/delay with my order (these things happen!) though Logan from their customer service team was very helpful at answering my questions, and had the issue resolved quickly. It looks like this is business is thriving at the moment, would recommend.

May 14, 2026
Unprompted review
Rated 1 out of 5 stars

Not impressed

Ordered an expensive tennis racket, delivered super quick but damaged during transit. Return via DPD. Company do not reply to email, have not followed through on what they say and don't seem to be able to deal with basic customer service. 4 weeks, 4 emails, 5 calls later my refund is on the way - lets see. Wouldn't recommend.

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a padel racket which came with…

Ordered a padel racket which came with marks and an air bubble- poor quality from a highly spoken about company.

I emailed about my issue but received no response. I sent the racket back through their returns policy and emailed them to let them know, still no response and currently still no refund..

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience.

Great experience.
Website very easy to navigate with good product choice and info. Bought tennis racquet, shoes and balls, they arrived very promptly.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Very impressed with this company

Very impressed with this company! I placed the order in the afternoon and it was delivered the following morning! And shipping was free. Competitive prices too, would defitiney use again!

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing shopping experience

I bought a tennis bag. Great quality and great price!
In 72 hours I had it delivered at no cost.
Simply amazing!
Great service, which is a rarity these days.
I'm extremely pleased to buy from All Things Tennis.
Well done guys!!!

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Impressive !

Genuinely very impressed with this company. Fantastic website with lots of choice. Next day delivery as standard which is great.

Sadly I have to return the shoes as too small which is my fault - as ordered wrong size but they would have been perfect !

May 7, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look