Alpaca Coffee Reviews 

56
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The customer service from Alpaca Coffee was excellent. Victoria was very friendly and responded to my query within the hour. The order itself shipped very quickly, once dispatched it arrived the next... See more

Rated 5 out of 5 stars

Great attention to detail with my order checking after my E-cheque payment failed and then patiently dispatching after this was rectified. The coffee itself (decaf beans) took a little getting use... See more

Rated 5 out of 5 stars

This is the second time I have ordered the taster pack and all three coffees are well-rounded and a treat. Even though the aromas are even stronger when using a better brewing method (I tried my frien... See more

Company replied

Rated 5 out of 5 stars

I am on a quest to try as many ethical coffee companies as possible. I've got Brazil Cocarive and Colombia Mustafa. I haven't tried the latter yet, but the former is really good if you like a light-me... See more

Company details

  1. Coffee Shop

Written by the company

Awkwardly good coffee


Contact info

4.8

Excellent

TrustScore 5 out of 5

56 reviews

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4.8

All reviews

(56)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and coffee

In order…

My first order was damaged in the post and the contents missing when the package arrived. Alpaca (after a short delay) replaced the order without question.

I tried the coffee for the first time today and it’s excellent. All in all I’m pretty happy.

April 26, 2024
Rated 5 out of 5 stars

Great customer service

The customer service from Alpaca Coffee was excellent. Victoria was very friendly and responded to my query within the hour. The order itself shipped very quickly, once dispatched it arrived the next day. The coffee was a gift so haven't sampled it myself but it smells wonderful.

April 19, 2024
Unprompted review
Rated 5 out of 5 stars

I recommend Alpaca Coffee

I am on a quest to try as many ethical coffee companies as possible. I've got Brazil Cocarive and Colombia Mustafa. I haven't tried the latter yet, but the former is really good if you like a light-medium roast with a smooth drinking experience.

February 7, 2024
Rated 5 out of 5 stars

Arrived quickly

Arrived quickly. Very well packaged. Bought as a present so I haven't tried it but it smelled lovely.

December 15, 2023
Rated 5 out of 5 stars

Best ground coffee I have found

Best ground coffee I have found. Have always struggled to get one that doesn’t taste a bit like dirt! Really enjoying the Four Left Feet blend. Good service , delivered through the letterbox. Bag reseals easily. Very pleased overall.

October 10, 2023
Rated 5 out of 5 stars

Their BRAZIL COCARIVE beans are very…

Their BRAZIL COCARIVE beans are very tasty, their goal is clear when it comes to their business and I'm all for it. Customer service is also excellent and speedy, will definitely be purchasing a new flavour when this one runs out.

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

I was met with fantastic customer…

I was met with fantastic customer service when I needed to change my delivery address, this was no problem at all. Delivery was very fast as promised. Products were packaged nicely, as well as being lovely and high quality! Will definitely be ordering again! Thank you!!!

February 14, 2023
Rated 5 out of 5 stars

Great attention to detail with my order…

Great attention to detail with my order checking after my E-cheque payment failed and then patiently dispatching after this was rectified.

The coffee itself (decaf beans) took a little getting used to, but now I’ve worked out how strong I like it and how fine to grind it, I really can’t fault it. Good rounded taste profile, decaf has come a long way! Luckily the resealable bags keep it dark and fresh.

September 17, 2022
Rated 5 out of 5 stars

Expert advice and delicious coffee

Victoria provided expert advice on the type of coffee and the amount we should consider purchasing each month based on our consumption. The coffee arrived on time and with superior recyclable packaging. The Coffee is delicious and is loved by our members. Highly recommend!

October 11, 2021

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