Alphalete Reviews 

Sounds cliche, but I'd give this company zero stars if I could. I rarely ever write reviews, but after the horrible experience I had with Alphalete, I felt I had to. I sent back a pair of leggings for a refund and they denied my return request saying there was an "odor" on them. The leggings were sent to me with that odor! They were tried on for 1-2 minutes and taken off right after. They were not worn for an extended time, they were never washed, and the tags weren't removed. I find it quite insulting that they are essentially accusing me of causing that odor, when the odor has a chemical quality to it. At first glance their return policy seems generous, as they offer a 60-day window for returns. However, they will reject returns for ridiculous reasons, sometimes even MAKE UP reasons. I've seen other complaints online of them denying returns due to items having a "stain" on them, when there IS no stain. They will find any way to reject a return, as long as they don't have to give you your money back. If you're rejecting returns due to odor or stains, doesn't that mean you should have better quality inspection processes in place BEFORE you send the items out? With the prices you're charging, the quality inspection should be BETTER.

i ordered a sports bra from alphalete and paid for express shipping (1-2 days). After 2 weeks i did not get an email that my order shipped and i emailed them. They told me it was actually out of stock, even though i paid $80 for it so they refunded me. When I got my refund back it was $7 short from what I paid so I then lost $7 when I received nothing. They said it was because of conversion and gave me a 10% off coupon. Which now I find out doesn't actually work. I don't understand how a business can be that incompetent. If I never emailed them I don't think I would have ever got my money back.

I don't know why there are so many bad reviews. Mine shipped to me in 4 days. I would give 5 stars but the leggings fit me a bit weird.

I wore these all of 30 seconds and decided I did not like them. They made me pay for return shipping them rejected my return. They claim there is a stain in the crotch, there isn’t. For this price range this trash return policy is appalling. Will never order from this company again. They should be reported to the consumer protection agency’s and go out of business.

I ordered 3 items within the 15 minutes of their site launch on October 9th only to receive one item (the other 2 were missing). When I messaged them about my missing items, they say they got inventory issues so they refunded me. They are so unorganized. They understock their stuff and process orders. Really disappointed because they make you wait a lot and their items are always out of stock even when it shows it is not. Very poor experience

Over a month ago I ordered three pairs of leggings in the wrong size. I tried them on same day I received them, realized they were too big, and returned very next day. I received an email ONE MONTH LATER, telling me that one pair of leggings (the white one) smelled like sweat and that they wouldn't refund me. I feel BEYOND disrespected. I have been a long time customer, but they lost me for sure. CUSTOMER SERVICE DOESN'T GIVE A CRAP.

Customer service is AWFUL! My last two orders of amplify leggings ripped the first time I wore them. They never refunded me original shipping or return shipping for their faulty product $10.50 down the drain. I order 3 pieces from a new launch, they sent me the wrong order and then made me send them the old order back (mind you it takes a week for them to respond to one email, it’s like talking to a brick wall) so my items I ordered were all sold out by the time they responded to me (4 weeks later). It’s gonna be fun trying to get my refund back. I no longer trust this company, all they care about it money. If you look at the IG comments it’s flooded with upset customers. DO NOT BUY UNLESS YOU WANT A HEADACHE!!!!!

Never sent me my order or any email showing shipping details
When I emailed them 2 months later they said the courier must have lost the order even though I never got confirmation of shipping. Really bad service.

Two different pairs of shorts I got from them broke in the back when I barely even got to use them at all, really disappointed and the customer service support didn't care at all

It’s been over a month and I still haven’t gotten my order. I haven’t had any response from customer service. The only reason I ordered from alphalete was because I’d seen lots of influencers hype it up but if I had realised what a scam it is I wouldn’t have bothered. 60€ down the toilet .

Edit: after a while I got a response and got a refund as the package was lost. So at least I got my money back, and they were helpful in the end but I won’t bother ordering again

I purchased some some amplify leggings in June for £54. I’ve worn them around 6 times and already the scrunch has ripped leaving holes over the bum. For £54 you would expect way better quality than that. Complete waste of money.

I ordered the amplify leggings. As soon as I put it on and took a seat, the scrunch part ripped. Horrible quality and stitching. WASTE OF MONEY. I submitted a request for return/refund. Hoping I hear back. I’m so sad because this was my first order. I will not be ordering alphalete anymore. Definitely my first and last time.

A week of waiting for a response from customer service. All shirts size different and then expect you yo pay shipping to return a shirt. If an XL fit, you would expect all XL to fit, but no every single shirt has a different fitting, take your chance chance pay $15 just to try the shirt on.

I love Alphalete… the quality is second to none… half my wardrobe is Alphalete.. it’s quite pricey but you get what you pay for.

My only complaint is the crazy shipping fees and then customs on top to Ireland…

Just got my new "pulse" order. The worst clothes I've ever received. They have lose threads all over, major camel toe and are not true to their claims at all. You can't even move an inch in the shorts and they roll all the way up. Don't recommend it.

Horrible product and customer service. I had a pair of shorts rip the first time I wore them and have been trying to receive a refund from them for over 2 months. I sent the shorts back and am currently going back and forth with them and my cc company to figure out a solution. I will never purchase from them again.

I love the clothes, but quality testing and delivery has gone down so much

DONT DO IT. I seriously bought 2 things - 1 shorts and 1legging. The first time wearing the shorts I pulled them up (they are the right size) and the entire scrunch butt ripped. I had to leave the gym it was so awkward, a huge hole in the middle of my butt. :)) thanks alphalete! $80 for just the shorts down the drain.

The leggings I wore once and noticed a small thread, a day later the thread had become a massive hole.. I did nothing but my normal workout.

They suckkkkkkk, I’m going to see if they’ll help me out and send me a new pair? But based of the other reviews I’m not sure.

Really love the clothes but waiting over 3 weeks per response from customer service and being told to claim on my credit card company when asking for a refund. Not good enough