Alpine Dog Co. Reviews 595

The collar we received is excellent. The matching coloured leash is not the same colour. In addition, the slip leash we received does not appear to be the same quality or strength of the collar, and the line is frayed in several places. This is really disappointing.

Gorgeous custom collar. I love it. Just need them to restock the HNTR Harness in Sofia in XL 🫶🏽

Beautiful product and excellent customer service.

Great experience, first time ordering from Alpine Dog Co. Website is user friendly, made the process easy thank you, Alpine Dog Co

I absolutely LOVE this company! I’ve ordered a few collars and leashes from here and the quality is amazing! I have a very large dog and the tactical collars are perfect! I’m just waiting for more collars to come out in the luxe collars with gold clasps and I will order more!
Great service and fast delivery!

Recently ordered a from here & didn’t get what I paid for , really a disappointment because I spent so much money on one collar & didn’t even get what I asked for or paid for. If it wasn’t possible to do it, it shouldn’t allow to do those modifications.

If you’re thinking about adding some Alpine gear to your collection, think no more! The strongest most reliable gear out no doubt! The best in the game, you won’t be disappointed. Great quality, fast service and great customer service. 100% all around

The costumer services and the online shopping is perfect, no questions here. It’s the product received that i’m a bit disappoint. It’s gonna do for now, but I was expecting a bit more better, for the price I paid.

Alpine dog company is the best !! I’ve tried other collars and none even compare. They are comfortable for the dog, amazing quality and look awesome! Love this company

Amazing collar, fast arrival, durability impeccable!

I reached out to customer service about a technical glitch with my order total and they didn't hesitate at all! They addressed and looked into the issue so quickly. Before I could even follow up with them and respond to their email. Customer service like that, understanding, efficient, resourceful, makes for lifetime and loyal customers! You now have one with me!

Also, the items I ordered turned out far better than I could have ever imagined or even expected. They are such great quality and design. The thorough attentiontion to detail and quality really shows. These items will definitely stand up to the test of time and to my 100LB European Doberman. They are absolutely gorgeous! Beautifully made! Stunning!

10/10 EXPERIENCE! 5 STARS!!

I love the new collar this is my 3rd one from this site I totally recommend!, and one other thing for being a loyal customer I feel like some stickers or something else should be included.

Customer service is fantastic, very accommodating and reached out right away regarding my order to ensure I got what I wanted. Product turned out perfect, highly recommend this company for any of your dog accessory needs.

Quality of the product is excellent, especially for larger, stronger dogs, our american bully loves it too, Thanks for a great product

Love everything about this brand! Quality and style are amazing. Especially the personalized items. I got a collar with my bullmastiffs name on it and a matching leash. She looks so pretty and stylish on all her walks. 💕

Good products, good service

When I received my package for the first time, it was missing the leash that was included in my order. I contacted customer service, but had to follow up four separate times to ensure the leash was actually sent out. From the time I placed my order to when I finally received the complete delivery, the process took about a month. (Original order date mar 18th, it is now April 23rd and I still havent recieved my harness exchange)

I also needed to exchange the harness for a smaller size. During that process, I was informed that the size I needed was unavailable, and I would either have to wait or choose a different color.

To be fair, the product itself is of good quality. However, my overall customer service experience was far below expectations. This brand is marketed as a premium option, and the $176 price tag for a harness, leash, and patch certainly reflects that positioning. Unfortunately, the service and overall experience did not match the cost.

If you're considering this company, I would strongly recommend looking into Wilderdog instead. Alternatively, if you prefer the metal clasps used by Alpine Dog, Onepaw at Walmart offers harnesses and leashes with similar buckles at a much more affordable price.

Based on my experience, I cannot recommend this company. The value for money and level of customer service simply do not meet expectations.

Great Selection and Solid Construction. We've had several people stop us and ask us about the leashes and previously bought collar. Everyone is also impressed that it's Canadian!! Ordering is smooth with no hurdles.

Great service, great products!

Great quality